Re: How to deal with the conflict in your daily work

Thanks for your recommendation of the book. 

"emotions should not exist in the workplace" , you said, I think 
"emotions" may be the root cause of "conflicts". 

Just like conflict is inevitable, "emotions" always exist in our 
workplace, what can we do may be is to keep in mind that can try to not be 
controlled by emotion. 



Best Regards,
Forrest





"Steve Berczuk" <[email protected]> 
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20/05/2008 07:27 PM
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Re: [pragprog] How to deal with the conflict in your daily work






Forrest (and everyone else),

This is just a partial answer, but I've learned a lot from reading
some of Jerry Weinberg's books, especially Becoming a Technical Leader
http://www.amazon.com/dp/0932633021

There are lots of other resources too if you want to learn strategies
for dealing with conflict and I'll guess that many people here have a
favorite book etc to recommend.

But yes this is an important, and often neglected, aspect of our work.
A lot of really good professionals take the attitude that things will
"work themselves out" or that emotions should not exist in the
workplace. Others think that there is "one way" to address issues, not
realizing that people are different.

What I like about Technical Leader is that Weinberg uses examples that
are very on the mark for software teams.

Good Luck!

On Mon, May 19, 2008 at 10:56 PM, <[email protected]> wrote:
>
> Hi All,
>
>
> I know it is very big issue, not only limitted at software develop 
field,
> but also every industry field.
>
> In software field, maybe we often are pushed by the deadline, often 
faced
> with the bad bugs, often need to argue with coworkers,often ......
>
> so we have conflicts with coworks, with boss, even with family because 
of
> work......
>
> how do we deal with them ?
>
> So I just list several questions here , just to list some specific clues 
on
> talking this issue.
>
> What is the root cause of conflict ?
> How many categories ?
> What is the common strategy for them ?
>
>
> Best Regards,
> Forrest
>
-- 
Steve Berczuk | steve-Bvnk/[email protected] | http://www.berczuk.com
SCM Patterns: Effective Teamwork, Practical Integration
www.scmpatterns.com