Re: How to deal with the conflict in your daily work

Exactly.
It's important to acknowledge emotions, but focus on actions. It's not
your job to psychoanalyze your colleagues,  but it is useful to
realize that some reactions might involve things beyond the immediate
interaction.

It's important to check in with people with which you've had
conflicts. And when you do, focus on actions ("this is what happened")
and perhaps YOUR feelings, but don't try to deduce the other person's
motivations. You can't know them.



On Fri, May 23, 2008 at 11:53 AM, Chris Morris <[email protected]> wrote:
> I'm a Christian, so I'll spare y'all my thoughts on the root cause of
> conflict, but I will say I think it's a mistake to make emotions the
> target here. I believe they're just the messenger as to what's going on
> with one's beliefs and how they are interfacing with the rest of the
> world. Emotions can be a fantastic diagnostic tool to figuring out
> what's going on. Again, I'll recommend Dale Emery's writings - he's got
> some good stuff about using conflict and resistance as a 'debugging'
> tool, so to speak, for management issues.
>
> And FWIW I don't think emotions control us. Emotions are just the
> dashboard lights, not the steering wheel.
>
> --
> Chris
> http://clabs.org/blog
>
> 



-- 
Steve Berczuk | steve-Bvnk/[email protected] | http://www.berczuk.com
 SCM Patterns: Effective Teamwork, Practical Integration
 www.scmpatterns.com