Re: How to deal with the conflict in your daily work

>    I'm quite late to the discussion, but I'd like to recommend Patrick
>    Lencioni's "Five Dysfunctions of a Team", which does not ask the
>    question of whether emotion should surface in the workplace, but
>    rather provides ideas on how to help teams become comfortable with
>    conflict.

     I read this book after seeing a recommendation on the XP list,
     perhaps also by J. B. (Joe) Rainsberger.  I recommend it
     highly.  Lencioni described a situation that mirrors the one
     I face as an academic department head.  Now I am working on
     the courage to implement the approach Lencioni describes.

---- Eugene