Re: Packet 8 Virtual Office Phones, Delay making outbound calls

Go to b18 as there were some sip things fixed in b17.

Sent from my iPhone. Sorry about the spelling.

On Aug 20, 2009, at 19:35, Jim Spaloss <[email protected]> wrote:

> Hello,
> I have a Soekris Net4801 running M0n0wall 1.3b16. The internet  
> connection is
> Comcast Cable 20Mb/2Mb with a dynamic IP that changes infrequently.  
> I am not
> currently doing any traffic shaping. There are no tunnels, and the  
> load is
> quite light most of the time.
>
> One of the doctors in this office just got 3 VoIP phones from Packet 8
> Virtual Office (I think they are SIP). The phones work fine except  
> for a 5
> second delay on outbound calls (5 seconds of nothing between dialing  
> the
> number and a actually connecting the call.
>
> The doctor took one of the phones home with him and experienced no  
> delay
> when plugged into his linksys router.
>
> I spent an hour on the phone with Packet 8 support. The tech (who  
> never
> heard of M0n0wall) had me NAT certain ports (UDP 3478 - 3480 and UDP
> 5199) to one of the phones, which didn't help.
>
> Does anyone have any ideas, or experience with Packet 8 Virtual  
> Office?
> Should I give the shaper a try?
>
> Thanks,
> Jim