Flaky ADSL Connection/Disconnection Control

Hi Folks,

Thought I'd increase the traffic on the list seeing as people are disappointed in its decline :)

I have a situation with a school running SW Express fix 4 over PPoE on a 1500/256 ADSL connection with a static IP that:

a.  Keeps losing connectivity in that users can't surf the net, but SW still reports as connected.
b.  When in this state, clicking on the Disconnect and Connect buttons has no effect, so that the only way to resolve is to reboot.
c.  Goes through periods of disconnection/reconnection, at worst it happened almost every hour (never the same length of time or time of day).

It seems to go in fits and starts, some weeks we find that it disconnects and reconnects 3-5 times a day and other weeks it goes for days at a time without a disconnection/inability to surf issue.

It used to log problems with a corrupt tdb which seem to have been fixed with a rebuild, but the logs still show that everything is going ok then a "PADT received" followed by "Hanging Up" entries appear (forgive me if this is not verbatim as I don't have access to the logs at the moment and can't check) and the system then starts to reconnect.

Any hints or tips on where to look would be appreciated. I've tried to contact the ISP, however while they were reasonably priced (not cheap) it seems that this has come at the expense of support services and all I'm getting is a "we're busy, please call back some other time" message (and that's verbatim) regardless of when I call.

Regards, 

Laci Nagy

EOM 

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