Flaky ADSL Connection/Disconnection Control

"Nagy, Laci L" <[email protected]> Wed, 13 Oct 2004 13:02:27 +1000
Newsgroups gmane.comp.security.firewalls.smoothwall.general
Message-ID <E37243C4DE48D4118AB400508BADE4630E68F5C9@itmel-msg04.itmel.bhp.com.au>
Update on this problem: 

"... I have a situation with a school running SW Express fix 4 over PPoE on a 1500/256 ADSL connection with a static IP that:

a.  Keeps losing connectivity in that users can't surf the net, but SW still reports as connected. 
b.  When in this state, clicking on the Disconnect and Connect buttons has no effect, so that the only way to resolve is to reboot.

c.  Goes through periods of disconnection/reconnection, at worst it happened almost every hour (never the same length of time or time of day)..."

We seem to be having two different problems: 

This first one mentioned above, gives us PPP log files like this: 

08:53:03 pppd Terminating on signal 15.
08:55:28 pppd pppd 2.4.1 started by nobody, uid 99
08:55:29 pppd Using interface ppp0
08:55:29 pppd Connect: ppp0 <--> /dev/ttyp0
08:56:04 pppoe Timeout waiting for PADO packets
08:56:04 pppd Modem hangup
08:56:04 pppd Connection terminated.
08:56:04 pppd Using interface ppp0
08:56:04 pppd Connect: ppp0 <--> /dev/ttyp0
08:56:04 pppoe PPP session is 2680
08:56:05 pppd local IP address X.X.X.X
08:56:05 pppd remote IP address X.X.X.X
08:56:05 pppd primary DNS address X.X.X.X
08:56:05 pppd secondary DNS address X.X.X.X
14:25:16 pppoe Session 2680 terminated -- received PADT from peer
14:25:16 pppoe Sent PADT
14:25:16 pppd Modem hangup
18:14:01 pppd Terminating on signal 15.
18:15:39 pppd pppd 2.4.1 started by nobody, uid 99
18:15:39 pppd Using interface ppp0
18:15:39 pppd Connect: ppp0 <--> /dev/ttyp0
18:15:39 pppoe PPP session is 2843
18:15:41 pppd local IP address X.X.X.X
18:15:41 pppd remote IP address X.X.X.X
18:15:41 pppd primary DNS address X.X.X.X
18:15:41 pppd secondary DNS address X.X.X.X
18:17:04 pppd pppd 2.4.1 started by nobody, uid 99
18:17:05 pppd Using interface ppp0
18:17:05 pppd Connect: ppp0 <--> /dev/ttyp0
18:17:05 pppoe PPP session is 2844
18:17:11 pppd local IP address X.X.X.X
18:17:11 pppd remote IP address X.X.X.X
18:17:11 pppd primary DNS address X.X.X.X
18:17:11 pppd secondary DNS address X.X.X.X
18:29:43 pppd pppd 2.4.1 started by nobody, uid 99
18:29:43 pppd Using interface ppp0
18:29:44 pppd Connect: ppp0 <--> /dev/ttyp0
18:29:44 pppoe PPP session is 2849
18:29:48 pppd local IP address X.X.X.X
18:29:48 pppd remote IP address X.X.X.X
18:29:48 pppd primary DNS address X.X.X.X
18:29:48 pppd secondary DNS address X.X.X.X

In this case the SW was rebooted at 08:53 because it had lost the ability to surf. 
The same thing happened at 14:25 (lost surfing ability) but it didn't disconnect/reconnect or do anything until we rebooted again at 18:14 However at 18:29 it seemed to restart the session all on its own.

Any reference I found to this "PADT received from Peer" message and inability to reconnect all seemed centred around an Inappropriate ioctl for device... this log doesn't have that message at all.

Now the second problem: 
The second problem gives us this log: 
01:11:36 pppd No response to 3 echo-requests
01:11:36 pppd Serial link appears to be disconnected.
01:12:36 pppoe Inactivity timeout... something wicked happened on session 2849
01:12:36 pppoe Sent PADT
08:58:24 pppd pppd 2.4.1 started by nobody, uid 99
08:58:25 pppd Using interface ppp0
08:58:25 pppd Connect: ppp0 <--> /dev/ttyp0
08:58:25 pppoe PPP session is 3055
08:58:28 pppd local IP address 220.245.128.149
08:58:28 pppd remote IP address 202.7.162.160
08:58:28 pppd primary DNS address 203.12.160.35
08:58:28 pppd secondary DNS address 203.12.160.36
14:25:52 pppd No response to 3 echo-requests
14:25:52 pppd Serial link appears to be disconnected.
14:29:20 pppoe Inactivity timeout... something wicked happened on session 3055
14:29:20 pppoe Sent PADT

I've not seen this before, can anyone shed some light on this problem and is it related to the first problem? 
Any hints, tips, pointers or actual answers will be gratefully and graciously accepted. 
I've also taken the liberty of posting this in the web forum to get the input from those who don't subscribe to the list, I apologise if you see this twice.

Regards, 

Laci 



EOM 

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EOM 

NOTICE - This message and any attached files may contain information that is confidential and/or subject of legal privilege intended only for use by the intended recipient. If you are not the intended recipient or the person responsible for delivering the message to the intended recipient, be advised that you have received this message in error and that any dissemination, copying or use of this message or attachment is strictly forbidden, as is the disclosure of the information therein.  If you have received this message in error please notify the sender immediately and delete the message.
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