RE: IDS causing troubles

Hello=20Shang,

I=20am=20handling=20IBS-ISS=20products=20for=20my=20company=20for=20the=
=20past=205=20years,=20and=20didn't=20face=20any=20issues=20till=20now.=
=20Can=20you=20brief=20your=20issue?=20Did=20your=20team=20configured=20T=
CP=20Reset/Kill=20in=20the=20policy?=20Your=20should=20check=20the=20Netw=
ork=20and=20Server=20Sensor=20policy=20file=20first,=20and=20then=20check=
=20your=20network=20infrastructure.

Best=20Regards,
Alex=20Nepolian=A0=20C|EH

-----Original=20Message-----
From:[email protected]=20[mailto:[email protected]=
om]=20On=20Behalf=20Of=20Shang=20Tsung
Sent:=20Tuesday,=20February=2001,=202011=203:23=20PM
To:[email protected]
Subject:=20IDS=20causing=20troubles

Hello,

We=20have=20the=20following=20problem.=20Now=20and=20then,=20the=20IDS=20=
will=20cause
disruptions=20to=20the=20network,=20especially=20after=20updates.=20We=20=
have=20an=20IBM
(ex=20ISS)=20Intrusion=20Detection=20System=20with=20a=20few=20network=20=
sensors=20and
several=20host=20sensors.=20The=20IDS=20is=20not=20managed=20by=20us=20bu=
t=20we=20have=20it
outsourced.

The=20disruptions=20mentioned=20above=20cause=20our=20network=20engineers=
=20extreme
dissatisfaction=20(and=20anxiety)=20about=20the=20IDS=20and=20they=20woul=
d=20"burn=20the
damn=20thing",=20if=20they=20could.=20We=20have=202=20-=203=20serious=20i=
ssues,=20causing
downtime,=20per=20year.

My=20questions=20are:

-=20Are=20any=20of=20you=20experience=20the=20same=20issues?
-=20Is=20these=20disruptions=20common=20to=20others=20or=20should=20we=20=
seriously
consider=20replacing=20the=20IDS=20and/or=20the=20outsourcing=20company?
-=20Could=20this=20be=20an=20issue=20with=20our=20network=20infrastructur=
e?

I=20will=20appreciate=20any=20thoughts.

Thanks,
ST

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