RE: Remote host dead?

I reported this exact same problem a few weeks ago.
I was running the previous version of Nessus with no problems whatsoever.
Then I updated to the latest version for Windows, and had this "remote host
is dead" problem too. Nothing changed in my system, and I tried to scan the
exact same hosts I was sucessfully scanning with the older version of
Nessus.

With the help of Ron Gula, I went through the same troubleshooting you are
going through, with no results. I still can't scan hosts on the Internet,
only LAN.

Regards,

Sergio 

-----Mensaje original-----
De: [email protected] [mailto:[email protected]]
En nombre de Roman Medina-Heigl Hernandez
Enviado el: Lunes, 23 de Junio de 2008 02:21 p.m.
Para: [email protected]
Asunto: Remote host dead?

Hello,

I'm trying to scan a host with the default policy. The host is alive and
responding to pings. I got no results when scanning with Nessus 3.2.0
(Windows). Looking at scan.log (in he "logs" dir), I can see a "remote host
is dead". But my question is why? If I run nmap against the host, I can see
unprivileged ports open (>1024) and of course it's responding to ping. I
also entered 1-65535 in "port scanner range". No luck at all. Am I missing
something? Perhaps a bug in Nessus?

Another question, how could I debug this? If I enable the option to "save a
packet capture of the scan", I couldn't find any new log on logs dir (where
should it be placed?)

Log attached (IP stripped; I could provide it in private for
testing/debugging purposes):
[Mon Jun 23 20:56:43 2008][540] Use default port range [Mon Jun 23 20:56:48
2008][540] user localuser : testing X.X.X.X (X.X.X.X) [540] [Mon Jun 23
20:56:48 2008][540] Scan X.X.X.X using 21942 plugins [Mon Jun 23 20:56:48
2008][540] user localuser : launching clrtxt_proto_settings.nasl against
X.X.X.X [1] [Mon Jun 23 20:56:48 2008][540] user localuser : launching
dont_scan_settings.nasl against X.X.X.X [2] [Mon Jun 23 20:56:48 2008][540]
user localuser : launching ssh_settings.nasl against X.X.X.X [3] [Mon Jun 23
20:56:48 2008][540] clrtxt_proto_settings.nasl (process 1) finished its job
against X.X.X.X in 0.000 seconds [Mon Jun 23 20:56:48 2008][540]
dont_scan_settings.nasl (process 2) finished its job against X.X.X.X in
0.000 seconds [Mon Jun 23 20:56:48 2008][540] ssh_settings.nasl (process 3)
finished its job against X.X.X.X in 0.000 seconds [Mon Jun 23 20:56:48
2008][540] user localuser : launching snmp_settings.nasl against X.X.X.X [4]
[Mon Jun 23 20:56:52 2008][540] snmp_settings.nasl (process 4) finished its
job against X.X.X.X in 3.578 seconds [Mon Jun 23 20:56:52 2008][540] user
localuser : launching ping_host.nasl against X.X.X.X [5] [Mon Jun 23
20:56:54 2008][540] ping_host.nasl (process 5) finished its job against
W.W.W.W in 2.921 seconds [Mon Jun 23 20:56:54 2008][540] user localuser :
launching dont_scan_printers.nasl against X.X.X.X [6] [Mon Jun 23 20:56:54
2008][540] The remote host (X.X.X.X) is dead [Mon Jun 23 20:56:54 2008][540]
Finished testing X.X.X.X. Time : 6.718 secs, 6 plugins launched [Mon Jun 23
20:56:54 2008][540] 1 hosts scanned

-- 

Saludos,
-Roman

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