Re: Freshclam certificate verification failing on Windows

Newcomer01 via clamav-users <[email protected]> Fri, 10 Oct 2025 16:24:36 +0000
Newsgroups gmane.comp.security.virus.clamav.user
Message-ID <[email protected]>
little offtopic: we have currently with on one of our domains (same server) the same issue, domain a perfectly and domain 2 fails with this message, repeat it, both domains are on the same server!
both certs are identically created from Let's encrypt.

kind greetings
Newcomer01

Von / From: 	Paul Smith* Via Clamav-Users <mailto:[email protected]>
An / To: 	Newcomer01 <mailto:[email protected]>
CC / CC: 	Paul Smith* <mailto:[email protected]>
Gesendet / Sent: 	Freitag, Oktober 10, 2025 um 15:56 (at 03:56 PM) +0200
Betreff / Subject: 	Re: [clamav-users] Freshclam certificate verification failing on Windows

> On 10/10/2025 14:20, Val Snyder (micasnyd) via clamav-users wrote:
>> The certs directory in 1.5.0 only has the root certificate for verifying ClamAV signature database (.cvd and .cdiff) digital signatures.
>> Perhaps we could add the "GTS Root R4" root certificate if that is needed?
>>
>> I saw an issue with freshclam SSL certificate checks failing on just one of our WIndows devices, an ARM64 Windows 11 device. I haven't seen it fail elsewhere, but perhaps some other software, like an openssl installation, added the certificate in advance of our testing.
>>
> On my PC it works, because the GTS Root R4 certificate is in the store. Some others are failing. I tried with a fresh (but fully updated) Windows 11 for problem solving, and that failed, because the root certificate is missing. I'm not sure what added the root cert to my PC. I have the OpenSSL toolkit installed as well as lots of other 'techie' software, so it could have been anything.
>
> (It's possible that Windows updates its root certificates some other way than via the normal update process, but I can't see anything)
>
>
>
> This is an extract from the output of 'freshclam -v' on the fresh Win11 install:
>
>
> --------------------
>
> downloadFile: Download destination: .\clamav-b0e33f8c3dd63515c24f229911cd129d.tmp
> * Host database.clamav.net:443 was resolved.
> * IPv6: (none)
> * IPv4: 104.18.203.90, 104.17.196.15
> *   Trying 104.18.203.90:443...
> Certificate loaded from Windows certificate store: Microsoft Root Certificate Authority
> Certificate loaded from Windows certificate store: Thawte Timestamping CA
> Certificate loaded from Windows certificate store: Microsoft Root Authority
> Certificate loaded from Windows certificate store: Symantec Enterprise Mobile Root for Microsoft
> Certificate loaded from Windows certificate store: Microsoft Root Certificate Authority 2011
> Certificate loaded from Windows certificate store: Microsoft Authenticode(tm) Root
> Certificate loaded from Windows certificate store: Microsoft Root Certificate Authority 2010
> Certificate loaded from Windows certificate store: Microsoft ECC TS Root Certificate Authority 2018
> Certificate loaded from Windows certificate store: Microsoft Timestamp Root
> Certificate loaded from Windows certificate store: VeriSign Time Stamping CA
> Certificate loaded from Windows certificate store: Microsoft ECC Product Root Certificate Authority 2018
> Certificate loaded from Windows certificate store: Microsoft Time Stamp Root Certificate Authority 2014
> Certificate loaded from Windows certificate store: DigiCert Global Root G2
> Certificate loaded from Windows certificate store: DigiCert Baltimore Root
> Certificate loaded from Windows certificate store: Sectigo (AAA)
> Certificate loaded from Windows certificate store: ISRG Root X1
> Certificate loaded from Windows certificate store: DigiCert
> Certificate loaded from Windows certificate store: DigiCert Global Root G3
> Certificate loaded from Windows certificate store: VeriSign Class 3 Public Primary CA
> Certificate loaded from Windows certificate store: Sectigo
> * ALPN: curl offers h2,http/1.1
> * SSL certificate problem: unable to get local issuer certificate
>
> ---------------------------
>
>
>
> On my PC, the GTS Root R4 is there (as well as many more), eg:
>
>
> Certificate loaded from Windows certificate store: Go Daddy Root Certificate Authority û G2
> Certificate loaded from Windows certificate store: SECOM Trust Systems CO LTD
> Certificate loaded from Windows certificate store: VeriSign Universal Root Certification Authority
> Certificate loaded from Windows certificate store: Atos TrustedRoot 2011
> Certificate loaded from Windows certificate store: Sectigo
> Certificate loaded from Windows certificate store: GTS Root R4
> Certificate loaded from Windows certificate store: Go Daddy Class 2 Certification Authority
> Certificate loaded from Windows certificate store: Entrust Root Certification Authority - EC1
> Certificate loaded from Windows certificate store: GlobalSign ECC Root CA - R5
>
>
> Paul
>
>
>
>
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