Re: Freshclam certificate verification failing on Windows
Newcomer01 via clamav-users <[email protected]> Fri, 10 Oct 2025 16:24:36 +0000
| Newsgroups | gmane.comp.security.virus.clamav.user |
|---|---|
| Message-ID | <[email protected]> |
little offtopic: we have currently with on one of our domains (same server) the same issue, domain a perfectly and domain 2 fails with this message, repeat it, both domains are on the same server! both certs are identically created from Let's encrypt. kind greetings Newcomer01 Von / From: Paul Smith* Via Clamav-Users <mailto:[email protected]> An / To: Newcomer01 <mailto:[email protected]> CC / CC: Paul Smith* <mailto:[email protected]> Gesendet / Sent: Freitag, Oktober 10, 2025 um 15:56 (at 03:56 PM) +0200 Betreff / Subject: Re: [clamav-users] Freshclam certificate verification failing on Windows > On 10/10/2025 14:20, Val Snyder (micasnyd) via clamav-users wrote: >> The certs directory in 1.5.0 only has the root certificate for verifying ClamAV signature database (.cvd and .cdiff) digital signatures. >> Perhaps we could add the "GTS Root R4" root certificate if that is needed? >> >> I saw an issue with freshclam SSL certificate checks failing on just one of our WIndows devices, an ARM64 Windows 11 device. I haven't seen it fail elsewhere, but perhaps some other software, like an openssl installation, added the certificate in advance of our testing. >> > On my PC it works, because the GTS Root R4 certificate is in the store. Some others are failing. I tried with a fresh (but fully updated) Windows 11 for problem solving, and that failed, because the root certificate is missing. I'm not sure what added the root cert to my PC. I have the OpenSSL toolkit installed as well as lots of other 'techie' software, so it could have been anything. > > (It's possible that Windows updates its root certificates some other way than via the normal update process, but I can't see anything) > > > > This is an extract from the output of 'freshclam -v' on the fresh Win11 install: > > > -------------------- > > downloadFile: Download destination: .\clamav-b0e33f8c3dd63515c24f229911cd129d.tmp > * Host database.clamav.net:443 was resolved. > * IPv6: (none) > * IPv4: 104.18.203.90, 104.17.196.15 > * Trying 104.18.203.90:443... > Certificate loaded from Windows certificate store: Microsoft Root Certificate Authority > Certificate loaded from Windows certificate store: Thawte Timestamping CA > Certificate loaded from Windows certificate store: Microsoft Root Authority > Certificate loaded from Windows certificate store: Symantec Enterprise Mobile Root for Microsoft > Certificate loaded from Windows certificate store: Microsoft Root Certificate Authority 2011 > Certificate loaded from Windows certificate store: Microsoft Authenticode(tm) Root > Certificate loaded from Windows certificate store: Microsoft Root Certificate Authority 2010 > Certificate loaded from Windows certificate store: Microsoft ECC TS Root Certificate Authority 2018 > Certificate loaded from Windows certificate store: Microsoft Timestamp Root > Certificate loaded from Windows certificate store: VeriSign Time Stamping CA > Certificate loaded from Windows certificate store: Microsoft ECC Product Root Certificate Authority 2018 > Certificate loaded from Windows certificate store: Microsoft Time Stamp Root Certificate Authority 2014 > Certificate loaded from Windows certificate store: DigiCert Global Root G2 > Certificate loaded from Windows certificate store: DigiCert Baltimore Root > Certificate loaded from Windows certificate store: Sectigo (AAA) > Certificate loaded from Windows certificate store: ISRG Root X1 > Certificate loaded from Windows certificate store: DigiCert > Certificate loaded from Windows certificate store: DigiCert Global Root G3 > Certificate loaded from Windows certificate store: VeriSign Class 3 Public Primary CA > Certificate loaded from Windows certificate store: Sectigo > * ALPN: curl offers h2,http/1.1 > * SSL certificate problem: unable to get local issuer certificate > > --------------------------- > > > > On my PC, the GTS Root R4 is there (as well as many more), eg: > > > Certificate loaded from Windows certificate store: Go Daddy Root Certificate Authority û G2 > Certificate loaded from Windows certificate store: SECOM Trust Systems CO LTD > Certificate loaded from Windows certificate store: VeriSign Universal Root Certification Authority > Certificate loaded from Windows certificate store: Atos TrustedRoot 2011 > Certificate loaded from Windows certificate store: Sectigo > Certificate loaded from Windows certificate store: GTS Root R4 > Certificate loaded from Windows certificate store: Go Daddy Class 2 Certification Authority > Certificate loaded from Windows certificate store: Entrust Root Certification Authority - EC1 > Certificate loaded from Windows certificate store: GlobalSign ECC Root CA - R5 > > > Paul > > > > > _______________________________________________ > > Manage your clamav-users mailing list subscription / unsubscribe: > https://lists.clamav.net/mailman/listinfo/clamav-users > > > Help us build a comprehensive ClamAV guide: > https://github.com/Cisco-Talos/clamav-documentation > > https://docs.clamav.net/#mailing-lists-and-chat _______________________________________________ Manage your clamav-users mailing list subscription / unsubscribe: https://lists.clamav.net/mailman/listinfo/clamav-users Help us build a comprehensive ClamAV guide: https://github.com/Cisco-Talos/clamav-documentation https://docs.clamav.net/#mailing-lists-and-chat