Re: Blocked by Cloudfare - which email address to use for unlock request
Newcomer01 via clamav-users <[email protected]> Tue, 27 Jan 2026 13:20:56 +0000
| Newsgroups | gmane.comp.security.virus.clamav.user |
|---|---|
| Message-ID | <[email protected]> |
This is a multi-part message in MIME format. --===============2159404573914838516== Content-Type: multipart/alternative; boundary="------------3u433jFXUAjEob1WXY703Xj3" Content-Language: en-US, de-DE This is a multi-part message in MIME format. --------------3u433jFXUAjEob1WXY703Xj3 Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 8bit Hey Jürgen, which clamav version you have running? kind regards Marc Von / From: Brunk Jürgen via clamav-users <mailto:[email protected]> An / To: Newcomer01 <mailto:[email protected]> CC / CC: Brunk Jürgen <mailto:[email protected]> Gesendet / Sent: Dienstag, Januar 27, 2026 um 11:36 (at 11:36 AM) +0100 Betreff / Subject: [clamav-users] Blocked by Cloudfare - which email address to use for unlock request > Hello everyone, > > Like many users before me, I am also facing the problem of being blocked by Cloudflare during the Freshclam process. ("Sorry, you have been blocked. > > You are unable to access clamav.net"). > > However, I couldn't find an email address to request that our client be unblocked. We only have two systems, and the update is only performed twice a day. Configuring a local mirror doesn't make sense for just two systems. > > Can anyone help me and give me information on who I can contact to get us unblocked? > > Thanks in advance, best regards > > Juergen > > > _______________________________________________ > > Manage your clamav-users mailing list subscription / unsubscribe: > https://lists.clamav.net/mailman/listinfo/clamav-users > > > Help us build a comprehensive ClamAV guide: > https://github.com/Cisco-Talos/clamav-documentation > > https://docs.clamav.net/#mailing-lists-and-chat --------------3u433jFXUAjEob1WXY703Xj3 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 8bit <!DOCTYPE html> <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> </head> <body text="#000000" bgcolor="#ffffff" smarttemplateinserted="true"> <div id="smartTemplate4-template">Hey Jürgen,<br> <br> which clamav version you have running?<br> <br> kind regards<br> Marc </div> <div id="smartTemplate4-quoteHeader"><br> <table style="border-collapse: collapse; width: 100%; border-top: 2px solid #808080; font-family: Verdana, Arial, sans-serif; color: #000000; font-size: 13px; background-color: #eeeeee;"> <tbody> <tr style="vertical-align: top;"> <td style="width: 120px; vertical-align: middle;"><span style="color: #cc0000;">Von / From:</span></td> <td style="vertical-align: middle;"><a style="text-decoration: none;" href="mailto:[email protected]">Brunk Jürgen via clamav-users</a></td> </tr> <tr style="vertical-align: top;"> <td style="width: 120px; vertical-align: middle;"><span style="color:#cc0000;">An / To:</span></td> <td style="vertical-align: middle;"><a style="text-decoration: none;" href="mailto:[email protected]">Newcomer01</a></td> </tr> <tr style="vertical-align: top;"> <td style="width: 120px; vertical-align: middle;"><span style="color: #cc0000;">CC / CC:</span></td> <td style="vertical-align: middle;"><a style="text-decoration: none;" href="mailto:[email protected]">Brunk Jürgen</a></td> </tr> <tr style="vertical-align: top;"> <td style="width: 120px; vertical-align: middle;"><span style="color: #cc0000;">Gesendet / Sent:</span></td> <td style="vertical-align: middle;"> Dienstag, Januar 27, 2026 um 11:36 (at 11:36 AM) +0100</td> </tr> <tr style="vertical-align: top;"> <td style="width: 120px; vertical-align: middle;"><span style="color: #cc0000;">Betreff / Subject:</span></td> <td style="vertical-align: middle;">[clamav-users] Blocked by Cloudfare - which email address to use for unlock request</td> </tr> </tbody> </table> </div> <blockquote type="cite" cite="mid:AM0PR08MB11735A8FBBECE5B7F08CEB6448990A@AM0PR08MB11735.eurprd08.prod.outlook.com"> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <meta name="Generator" content="Microsoft Word 15 (filtered medium)"> <style>@font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;}@font-face {font-family:Aptos;}p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0cm; font-size:12.0pt; font-family:"Aptos",sans-serif; mso-ligatures:standardcontextual; mso-fareast-language:EN-US;}span.E-MailFormatvorlage17 {mso-style-type:personal-compose; font-family:"Arial",sans-serif; font-variant:normal !important; color:windowtext; text-transform:none; position:relative; top:0pt; mso-text-raise:0pt; letter-spacing:0pt; mso-contextual-alternates:no; font-weight:normal; font-style:normal; text-decoration:none none; vertical-align:baseline;}.MsoChpDefault {mso-style-type:export-only; mso-fareast-language:EN-US;}div.WordSection1 {page:WordSection1;}</style> <div class="WordSection1"> <p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif">Hello everyone,<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif">Like many users before me, I am also facing the problem of being blocked by Cloudflare during the Freshclam process. ("Sorry, you have been blocked.<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif">You are unable to access clamav.net").<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif">However, I couldn't find an email address to request that our client be unblocked. We only have two systems, and the update is only performed twice a day. Configuring a local mirror doesn't make sense for just two systems.<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif">Can anyone help me and give me information on who I can contact to get us unblocked?<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p> <p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif">Thanks in advance, best regards<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif">Juergen<o:p></o:p></span></p> </div> <br> <fieldset class="moz-mime-attachment-header"></fieldset> <pre wrap="" class="moz-quote-pre">_______________________________________________ Manage your clamav-users mailing list subscription / unsubscribe: <a class="moz-txt-link-freetext" href="https://lists.clamav.net/mailman/listinfo/clamav-users">https://lists.clamav.net/mailman/listinfo/clamav-users</a> Help us build a comprehensive ClamAV guide: <a class="moz-txt-link-freetext" href="https://github.com/Cisco-Talos/clamav-documentation">https://github.com/Cisco-Talos/clamav-documentation</a> <a class="moz-txt-link-freetext" href="https://docs.clamav.net/#mailing-lists-and-chat">https://docs.clamav.net/#mailing-lists-and-chat</a> </pre> </blockquote> <br> </body> </html> --------------3u433jFXUAjEob1WXY703Xj3-- --===============2159404573914838516== Content-Type: text/plain; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit Content-Disposition: inline _______________________________________________ Manage your clamav-users mailing list subscription / unsubscribe: https://lists.clamav.net/mailman/listinfo/clamav-users Help us build a comprehensive ClamAV guide: https://github.com/Cisco-Talos/clamav-documentation https://docs.clamav.net/#mailing-lists-and-chat --===============2159404573914838516==--