RE: Severe virus - help needed!

Hmm. Are you absolutely sure it is a virus?  Maybe you might want to
have your hw guys check it out.  Also you might consider booting it with
a cd boot disk such as Helix.

-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of blueade7
Sent: Saturday, October 21, 2006 9:48 AM
To: [email protected]
Subject: Severe virus - help needed!


Hi,
A virus has hit my computer, and I would very much appreciate some help
in
how to deal with it.
Symptoms started yesterday. My keyboard stopped working (keyboard
buttons
seemed to perform very strange things, like for example, opening up
calculator, or switching the computer off). The two mouse buttons
appeared
to swap functions sometimes and there were other strange problems. I
managed
to do virus checks with an up to date symtanec antivirus and a NON-up to
date mcafee antivirus, also ran spyware doctor and spybot: search and
destroy. Non of these found the problem (they came up with a couple of
other
spyware things, but evidently not the problem one).
Today the problem has excalated - when I switch on my computer it runs
for
about 3 seconds, then reboots, so theres no way of getting to windows.
For some reason, despite the keyboard not working, when I press esc or
F1,
the blue setup screen comes up. However, I cant do anything here anyway
as
the keyboard doesnt work and theres no mouse cursor.
Anyone have any idea what this virus is and how I can tackle it? Also, I
have a lot of important stuff on my computer - would setting up my
harddisk
with another computer enable me to extract the files from it?
Any help would be very much appreciated. (Please bare in mind that I am
not
really a computer man so lehman's terms would be great.)
Cheers, Andy
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