VPN and broadband.

	Hello,

	Mostly I just read the list and try to digest the information, but
currently I've
	run into a situation where I could use some help. We have one user
that has
	never been able to access the VPN using his Bresnan broadband
account.
	I have several users that utilize the same service and have never
run into any
	problems. I suspect it is something physical at his home, whether it
is cabling
	or something similar. This is coming from a stance of very limited
knowledge
	about his set up. We did look at the laptop and we were able to get
VPN'd in
	using dial up ISP. We are using Cisco client on XP laptops and this
is the 
	only PC that has had any problems. Possibly a network config
problem? Any
	idea where I should go next? Just troubleshooting here so any ideas
would
	be appreciated. Thanks in advance.

	John E. Galeotos