Re: localhost port used for help

Violaine,

I forwarded your answer to our admin for the firewall, and he came back with the following:

----------------

Ouch, this might be a bit of a problem. The idea of them using random ports is totally beyond me. Can you force it to use one and only one port?

Reason I ask: I have several different port ranges (25 all told) and have to exclude this process from each and every range, if I read what they've told us correctly. That sounds insane that they would have a product just randomly using different ports. Another reason why they shouldn't do this: some products do not like sharing ports. What if their new help system decides to use a port that another application is using, causing a sharing issue? 

That's a bad deal. Please push back on IBM and see if there is a work around for this.

-------------------

So, could you possibly check on this, please?  Maybe the random port selection is within a range or something?

Thanks for your help!

Dave Shaw

----- Original Message ----- 
From: "Violaine Batthish" <[email protected]>
To: "CODE/400 Discussion & Support" <code400-l-Zwy7GipZuJhWk0Htik3J/[email protected]>
Sent: Wednesday, January 19, 2005 3:23 PM
Subject: Re: localhost port used for help


> 
> 
> 
> 
> Hi Dave,
> 
> This isn't a very detailed description, but this is what I understand based
> on information given to me by the help team:
> In 5.1.2 CODE no longer uses the same help system (previously it had used
> NetQuestion - but it is no longer supported)
> The new help system randomizes the port number used which can cause
> problems with firewalls (as you experienced).
> 
> Hope this "helps"!
> 
> Violaine Batthish
> WebSphere Development Studio Client, IBM Toronto Lab
> 
> 
> 
> code400-l-bounces-Zwy7GipZuJhWk0Htik3J/[email protected] wrote on 01/19/2005 03:16:31 PM:
> 
> > Hi, all!
> >
> > Just installed 5.1.2, and found that my help in CODE wouldn't work
> > because the port it needed was 49214, instead of 49213 as it had
> > been in 5.1.0. Obviously the firewall software which our corporate
> > security honchos have installed on this machine had 49214 blocked.
> > I can't find any reference anywhere to it being changed, and in fact
> > my help.cfg still says HTML_HOSTNAME=localhost:49213, so I'm a bit
> > perplexed as to what's going on.  Does anyone know?
> >
> > Dave Shaw
> >
> > P.S. They decided to control this particular access by process
> > instead, so they've opened it up for javaw.exe and closed both ports
> > and it now works - but I'd still like to know what's up with it.


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