Re: Notes Client losing Recent Contacts after install and import

Sorry, can't help you.  Why?  Because we turn off recent contacts. And 
clear all recent contacts stored for each person.  We do this because if I 
send you an email with an invalid address for a coworker, or a customer 
which several of you email, and this gets shared around (via 'reply to 
all' and that genre), then all of you now have that invalid email address 
in your recent contacts and our help desk gets calls wanting to know why 
they can no longer email this person. (it keeps using the invalid address 
in recent contacts instead of the valid one in either the corporate 
address book or any entry in your static people in your individual 
contacts)

Is it possible that this person had such an invalid email address in their 
recent contacts and either they, or someone helping them, googled it and 
saw the documentation on clearing recent contacts?  Performed that action 
but did not turn off collecting new recent contacts?


Rob Berendt
-- 
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to:  2505 Dekko Drive
          Garrett, IN 46738
Ship to:  Dock 108
          6928N 400E
          Kendallville, IN 46755
http://www.dekko.com





From:   Scott Williams <[email protected]>
To:     domino400-Zwy7GipZuJhWk0Htik3J/[email protected]
Date:   04/13/2017 01:12 PM
Subject:        Notes Client losing Recent Contacts after install and 
import
Sent by:        "Domino400" <domino400-bounces-Zwy7GipZuJhWk0Htik3J/[email protected]>



(Client version 8.5.1)

Had to put together a new PC for a user and grabbed their names.nsf file
from the old box. Most of the list was Recent Contacts/History. The 
initial
import of the file went file, but today the user has lost all the recent
contacts and it's been replaced by only the people he interacted with
today... The user hasn't deleted any contacts either.

Any ideas what I'm missing? Thanks in advance!



-- 
Scott Williams
-- 
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