Re: Notes Client losing Recent Contacts after install and import (Scott Williams)

Thanks for letting us know how you resolved it.


Rob Berendt
-- 
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to:  2505 Dekko Drive
          Garrett, IN 46738
Ship to:  Dock 108
          6928N 400E
          Kendallville, IN 46755
http://www.dekko.com





From:   Scott Williams <[email protected]>
To:     domino400-Zwy7GipZuJhWk0Htik3J/[email protected]
Date:   04/14/2017 01:53 PM
Subject:        Re: Notes Client losing Recent Contacts after install and 
import  (Scott Williams)
Sent by:        "Domino400" <domino400-bounces-Zwy7GipZuJhWk0Htik3J/[email protected]>



It turns out that the article I had read to import the contacts didn't 
make
mention of some file in the /workspace/.metadata/.plugins folder. Those 
Dip
files were causing the client to overwrite the contacts file that I had
migrated. After replacing those files as well as the names.nsf, I think 
the
issue has been resolved.

here is the article that was most helpful..

http://www-01.ibm.com/support/docview.wss?uid=swg21958885

Recent Contacts are pretty important to our users, and I see why having
them might cause headaches, but I don't hold the keys so.... /shrug

Thanks for the reply!

On Fri, Apr 14, 2017 at 1:00 PM, <domino400-request-Zwy7GipZuJhWk0Htik3J/[email protected]> wrote:

> Send Domino400 mailing list submissions to
>         domino400-Zwy7GipZuJhWk0Htik3J/[email protected]
>
> To subscribe or unsubscribe via the World Wide Web, visit
>         http://lists.midrange.com/mailman/listinfo/domino400
> or, via email, send a message with subject or body 'help' to
>         domino400-request-Zwy7GipZuJhWk0Htik3J/[email protected]
>
> You can reach the person managing the list at
>         domino400-owner-Zwy7GipZuJhWk0Htik3J/[email protected]
>
> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of Domino400 digest..."
>
>
> *** NOTE: When replying to this digest message, PLEASE remove all text
> unrelated to your reply and change the subject line so it is meaningful.
>
> Today's Topics:
>
>    1. Notes Client losing Recent Contacts after install and import
>       (Scott Williams)
>    2. Re: Notes Client losing Recent Contacts after install and
>       import (Rob Berendt)
>
>
> ----------------------------------------------------------------------
>
> message: 1
> date: Thu, 13 Apr 2017 13:12:29 -0400
> from: Scott Williams <[email protected]>
> subject: Notes Client losing Recent Contacts after install and import
>
> (Client version 8.5.1)
>
> Had to put together a new PC for a user and grabbed their names.nsf file
> from the old box. Most of the list was Recent Contacts/History. The 
initial
> import of the file went file, but today the user has lost all the recent
> contacts and it's been replaced by only the people he interacted with
> today... The user hasn't deleted any contacts either.
>
> Any ideas what I'm missing? Thanks in advance!
>
>
>
> --
> Scott Williams
>
>
> ------------------------------
>
> message: 2
> date: Thu, 13 Apr 2017 13:20:37 -0400
> from: Rob Berendt <[email protected]>
> subject: Re: Notes Client losing Recent Contacts after install and
>         import
>
> Sorry, can't help you.  Why?  Because we turn off recent contacts. And
> clear all recent contacts stored for each person.  We do this because if 
I
> send you an email with an invalid address for a coworker, or a customer
> which several of you email, and this gets shared around (via 'reply to
> all' and that genre), then all of you now have that invalid email 
address
> in your recent contacts and our help desk gets calls wanting to know why
> they can no longer email this person. (it keeps using the invalid 
address
> in recent contacts instead of the valid one in either the corporate
> address book or any entry in your static people in your individual
> contacts)
>
> Is it possible that this person had such an invalid email address in 
their
> recent contacts and either they, or someone helping them, googled it and
> saw the documentation on clearing recent contacts?  Performed that 
action
> but did not turn off collecting new recent contacts?
>
>
> Rob Berendt
> --
> IBM Certified System Administrator - IBM i 6.1
> Group Dekko
> Dept 1600
> Mail to:  2505 Dekko Drive
>           Garrett, IN 46738
> Ship to:  Dock 108
>           6928N 400E
>           Kendallville, IN 46755
> http://www.dekko.com
>
>
>
>
>
> From:   Scott Williams <[email protected]>
> To:     domino400-Zwy7GipZuJhWk0Htik3J/[email protected]
> Date:   04/13/2017 01:12 PM
> Subject:        Notes Client losing Recent Contacts after install and
> import
> Sent by:        "Domino400" <domino400-bounces-Zwy7GipZuJhWk0Htik3J/[email protected]>
>
>
>
> (Client version 8.5.1)
>
> Had to put together a new PC for a user and grabbed their names.nsf file
> from the old box. Most of the list was Recent Contacts/History. The
> initial
> import of the file went file, but today the user has lost all the recent
> contacts and it's been replaced by only the people he interacted with
> today... The user hasn't deleted any contacts either.
>
> Any ideas what I'm missing? Thanks in advance!
>
>
>
> --
> Scott Williams
> --
> This is the Lotus Domino on the IBM i (AS/400 and iSeries) (Domino400)
> mailing list
> To post a message email: Domino400-Zwy7GipZuJhWk0Htik3J/[email protected]
> To subscribe, unsubscribe, or change list options,
> visit: http://lists.midrange.com/mailman/listinfo/domino400
> or email: Domino400-request-Zwy7GipZuJhWk0Htik3J/[email protected]
> Before posting, please take a moment to review the archives
> at http://archive.midrange.com/domino400.
>
>
>
>
> ------------------------------
>
> Subject: Digest Footer
>
> --
> This is the Lotus Domino on the IBM i (AS/400 and iSeries) (Domino400)
> mailing list
> To post a message email: Domino400-Zwy7GipZuJhWk0Htik3J/[email protected]
> To subscribe, unsubscribe, or change list options,
> visit: http://lists.midrange.com/mailman/listinfo/domino400
> or email: Domino400-request-Zwy7GipZuJhWk0Htik3J/[email protected]
> Before posting, please take a moment to review the archives
> at http://archive.midrange.com/domino400.
>
> ------------------------------
>
> End of Domino400 Digest, Vol 15, Issue 14
> *****************************************
>



-- 
Scott Williams
-- 
This is the Lotus Domino on the IBM i (AS/400 and iSeries) (Domino400) 
mailing list
To post a message email: Domino400-Zwy7GipZuJhWk0Htik3J/[email protected]
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/domino400
or email: Domino400-request-Zwy7GipZuJhWk0Htik3J/[email protected]
Before posting, please take a moment to review the archives
at http://archive.midrange.com/domino400.


-- 
This is the Lotus Domino on the IBM i (AS/400 and iSeries) (Domino400) mailing list
To post a message email: Domino400-Zwy7GipZuJhWk0Htik3J/[email protected]
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/domino400
or email: Domino400-request-Zwy7GipZuJhWk0Htik3J/[email protected]
Before posting, please take a moment to review the archives
at http://archive.midrange.com/domino400.