RE: HCL support

Rob Berendt <[email protected]> Thu, 11 Jul 2019 11:31:28 +0000
Newsgroups gmane.comp.systems.as400.domino
Message-ID <BL0PR11MB29646D36D930279BB64DEB14A4F30@BL0PR11MB2964.namprd11.prod.outlook.com> 
8 days later I finally got the email:
<snip>
Welcome to HCL Customer Support.  You have been pre-registered to the HCL Support portal.  Please finalize your registration by resetting your password. Here is the link to our portal:  https://hclpnpsupport.hcltech.com/csm.  Please use this portal to contact us.
</snip>
They really should send that out BEFORE they moved the cases.

Maybe they had a problem sending email and had to call HCL for support?

Rob Berendt
-- 
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to:  2505 Dekko Drive
          Garrett, IN 46738
Ship to:  Dock 108
          6928N 400E
          Kendallville, IN 46755
http://www.dekko.com


-----Original Message-----
From: Domino400 <domino400-bounces-+hD5IHI5Xscn3HwCXmMcX9BPR1lH4CV8@public.gmane.org> On Behalf Of Rob Berendt
Sent: Tuesday, July 2, 2019 7:29 AM
To: domino400 domino400 domino400 <[email protected]>
Subject: HCL support

Apparently all my existing Domino cases got moved from IBM support cases (which was already different than IBM i support) directly to HCL support overnight.
No big deal (so far).

Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1 Group Dekko Dept 1600 Mail to:  2505 Dekko Drive
          Garrett, IN 46738
Ship to:  Dock 108
          6928N 400E
          Kendallville, IN 46755
http://www.dekko.com

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