Credit will not post to A/R

Hi Jeri,

In Aurora (so it may be the same in 3.5.2), just before the invoice print
executes, S21 processes all of these held invoices. Ensure that the items in
the credit note all have a price. For some strange reason, it sometimes
takes 2 runs through to sort the problem after capturing a price for the
item.  

> I have a credit that was entered incorrectly (with a negative amount). 
> When the accounting department tried to post it to A/R it was given a 
> status of 'H' and it shows "Held: pricing" if you display the list of 
> invoices from within 3/OER.  I am not aware of any option that will allow 
> them to amend or cancel the credit so it just stays out there forever. 
> Does anyone know of a systematic (other than our friend DBU) way to get 
> rid of it? 

Regards

Kit von Blerk
www.changefIT.com


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