Re: A/P Session Issue

Before taking this step, you should change the "Payment Step Number" to 0
(zero) in file PLBATCHS (PLP26). It should be ok to complete the session
rather than cancel. 

Jim 
 

-----Original Message-----
From: system21-bounces-Zwy7GipZuJhWk0Htik3J/[email protected] [mailto:system21-bounces-Zwy7GipZuJhWk0Htik3J/[email protected]]
On Behalf Of Trish Ahles
Sent: Thursday, July 09, 2009 9:02 AM
To: System 21 Users
Subject: Re: [SYSTEM21] A/P Session Issue

Bill,

You've taken all the correct steps to this point.

Next, go into the /APP option that generated the incomplete session.  F12
out of it, and you should be prompted to enter the session #. Upon pressing
enter, you should get the normal processing screens. As a general rule, you
should cancel and reenter the transactions.  Should you decide to post it,
don't enter any more transactions in this session.

Hope this helps.

Trish Ahles

-----Original Message-----
From: system21-bounces-Zwy7GipZuJhWk0Htik3J/[email protected] [mailto:system21-bounces-Zwy7GipZuJhWk0Htik3J/[email protected]]
On Behalf Of Bill.Geissinger-lN+KUpMK3pIp/+exSnkZrgC/[email protected]
Sent: Thursday, July 09, 2009 11:19 AM
To: system21-Zwy7GipZuJhWk0Htik3J/[email protected]
Subject: [SYSTEM21] A/P Session Issue

I have a user who has an A/P session with a status of "I".  I took down 
the PLBACK3 subsystem.  I then took 33/APU to de-allocate the failed 
posting session.  I then took 15/APU to rebuild the session.  I then did 
11/APP, entered the transaction type and period and then did an F12 to 
recover the invoices.  I then restarted the PLBACK3 subsystem.  The A/P 
session still has a status of "I"

When I go into 3/APE for the session in question, it says there are "No 
transactions for this session".  Is there something else I can do to 
correct this issue?  TIA.

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