Re: 1/ARM

I sounds like interest collection was turned off for that company.
 
Check your setup in the  Interest Charges menu.  The menu should be ARI.
 
Check Default Maintenance (Option 1) on ARI.  Ensure everything is setup properly.
 
Suzanne Selvey
 
> Date: Fri, 11 Feb 2011 03:19:56 -0800
> From: kenithbob2u-/[email protected]
> To: system21-Zwy7GipZuJhWk0Htik3J/[email protected]
> Subject: [SYSTEM21] 1/ARM
> 
> There is suddenly a problem when we create newcustomers in S21(1/ARM).
> 
> It is no longer possible to maintain \\"Interest% \\" and \\"Exempt / 
> DaysGrace\\" (the keys are normally 2% and 7 days). (see below screen dump of a
> new added customer).
> 
> How can it suddenly disappear (also on old customers)? And how will thesystem 
> then calculate interest? Or is there any setting where this fields are editable
> 
> 
> 
> 
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