Re: GL Sessions Recovery

If you contact Support they have some docs that walk you through the
process. It is a little bit bigger than doing the std. session recover.

-----Original Message-----
From: system21-bounces-Zwy7GipZuJhWk0Htik3J/[email protected] [mailto:system21-bounces-Zwy7GipZuJhWk0Htik3J/[email protected]]
On Behalf Of Douglas Griffin
Sent: Thursday, May 30, 2013 2:45 PM
To: System 21 Users
Subject: Re: [SYSTEM21] GL Sessions Recovery

   Hi Garry,
   Do you have help desk support with Info? I think this is covered.
   Regards,

   Douglas
   708-261-5300
   [1]www.amzassociates.com



     -------- Original Message --------
     Subject: [SYSTEM21] GL Sessions Recovery
     From: Garry Sutton <[2]gazisbatman-/[email protected]>
     Date: Thu, May 30, 2013 1:50 am
     To: "[3]system21-Zwy7GipZuJhWk0Htik3J/[email protected]" <[4]system21-Zwy7GipZuJhWk0Htik3J/[email protected]>

     We recently lost power & now have a few incomplete sessions in the
     general ledger.

     Below is a screenshot taken from GL Session Enquiries screen (2/GLE).

     Session Start Finish User Terminal App Srce Sys.
     Session Date Time Time Identity Identity ID Co Session Opt
     31165 24/05/13 10:43 CS G1
     86357 24/05/13 11:21 99:99 ACCPAY QPADEV001F AP M1 35443
     86356 24/05/13 11:14 99:99 ACCPAY QPADEV001F AP M1 35442
     86355 24/05/13 11:06 99:99 ACCPAY QPADEV001F AP M1 35441
     86354 24/05/13 10:57 99:99 ACCPAY QPADEV001F AP M1 35440
     86353 24/05/13 10:01 ACCREC QPADEV0012 SL M1
     35308

     1) Session 86353 was in 'A/R Cash Allocation' (31/ARA)
       The A/R session 35308 has a status of 'P' in 6/ARE and seems to have
     worked.
     However only 1 of 9 transactions appear in the G/L and it is
     highlighted.

     I tried to recover through 'Recover Incomplete Session' (33/ARU) but
get
     an error:
     'The session is a cash allocation one and cannot be recovered'.

     2) Session 31165 was in 'Cash Management - Bank to bank transfers'
     (14/CSP)
     When I view the transaction details get error:
     'Tranaction update not processed'
     3) Sessions 86354-86357 was in 'A/P Sundry Payments - Ad hoc' (11/APY)
     Transactions from these session have since been posted to a 'Rounding
     Errors' account.

     To fix should I do?:
     a) De-allocate failed posting session (33/APU)
     or
     b) Cash Management - Cancel Transaction(42/CSP)

     Also does it matter that the session finish time is still 99:99?

     How can I fix these 3 type of sessions & get the data posted into the
     general ledger?
     Any help and or suggestions would be greatly appreciated.

     Thank you,
     Gary Sutton
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References

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