Re: Workspace 2012 time taking to login

Thank you Mex for your reply.

WS2012 only runs on IE 8 and IE 9 (32bit only) 

IE10 is not certified by Infor to run WS2012. yet and WS2012 doesn't work on IE10.for WS2012 and 
We are looking to stop automatic IE updates which is part of windows updates on client machines.

Yes we will definitely be looking at WS2013.

Thanks again 

Regards
Janith

-----Original Message-----
From: system21-bounces-Zwy7GipZuJhWk0Htik3J/[email protected] [mailto:system21-bounces-Zwy7GipZuJhWk0Htik3J/[email protected]] On Behalf Of Mex Davis
Sent: Tuesday, 1 October 2013 1:26 a.m.
To: 'System 21 Users'
Subject: Re: [SYSTEM21] Workspace 2012 time taking to login

One other thing is that the users should sign on to WorkSpace first then sign on to any other browsers.
It seems to connect faster in that order. Also the new IE 9  & 10 work better than 8.
Make sure you're up to date on your Java levels. We also increased the Java memory a little to help boost the sign on. 

 

Upgrade to 2013 Workspace, a really good product and lots of extras.
We also make sure that WorkSpace is a trusted site.
Hope these little things help.

Mex Davis
Senior Systems Analysis
517-655-7177

-----Original Message-----
From: system21-bounces-Zwy7GipZuJhWk0Htik3J/[email protected] [mailto:system21-bounces-Zwy7GipZuJhWk0Htik3J/[email protected]]
On Behalf Of Janith Wanigasekara
Sent: Sunday, September 29, 2013 8:43 PM
To: system21-Zwy7GipZuJhWk0Htik3J/[email protected]
Subject: [SYSTEM21] Workspace 2012 time taking to login

Hi All

We are currently upgrading system21 to Aurora V3 and planning to move users from client access to Workspace 2012.

During the testing users are noticing that Workspace login process can take up to 2 minutes to login whereas if used client access it only takes few seconds. But system is as fast as green on black once logged in and taken the first menu option.

We are aware of the fact that Workspace needs to maintain a local cache which can contribute to the slowness.

I would like to know rough sign on times from any Workspace users out there and if you have done anything to speed up the login process.

Thank you for your time

Best Regards
Janith






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