Re: Direct vs affailiate customer.

 What are the requirements to make this move?  Is it for larger customers only?  


---------- Original Message ----------------------------------
From: Ronald Kral <[email protected]>
Reply-To: MAPICS ERP System Discussion <mapics-l-Zwy7GipZuJhWk0Htik3J/[email protected]>
Date:  Wed, 12 Aug 2009 17:11:58 -0500

>Infor direct customers get advantage from lower prices and better
>support. We were switched over to direct 3 years ago and could not be
>happier. Our software price negotiations are a thing from the past.
>Any commissions that the affiliate normally received is lopped right
>off the price from the start now. We have access to all Infor managers
>any time we have a problem. Our salesperson keeps us informed all of
>the time. Infor always take care of us right away now. When we were
>with affiliates we were outside looking in and could never get a
>strait story on what we were really buying.
>
>
>Good luck to your efforts
>
>
>R.K
>
>
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>
>
>I am wondering if anyone has moved over from being an affiliate
>customer to being a direct Infor customer? What was the process and
>what are the advantages and disadvantages?
>
>
>Thanks,
>
>
>Saffy
>
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