Re: Transaction times periodically increase

Just a thought but what is your initial memory setting in Link Manager for the XAC Environment Controller?  It sounds like the job(s) may be hitting the need for more memory to be allocated which would normally cause a noticeable but irregular delay.

-----Original Message-----
From: mapics-l-bounces-Zwy7GipZuJhWk0Htik3J/[email protected] [mailto:mapics-l-bounces-Zwy7GipZuJhWk0Htik3J/[email protected]] On Behalf Of Mike Tribbe
Sent: Thursday, June 30, 2011 2:14 PM
To: 'MAPICS ERP System Discussion'
Subject: Re: [MAPICS-L] Transaction times periodically increase

We are running Powerlink at Release 7.8.

PCs are wired (not wireless) on a standard 1 Gigabit Ethernet.

There are typically no clues in the system logs (no locks, normal CPU %, no
messages, nothing in the job log, etc)



-----Original Message-----
From: mapics-l-bounces-Zwy7GipZuJhWk0Htik3J/[email protected] [mailto:mapics-l-bounces-Zwy7GipZuJhWk0Htik3J/[email protected]]
On Behalf Of Wyatt, Chris (FGWA-IL)
Sent: Thursday, June 30, 2011 11:26 AM
To: MAPICS ERP System Discussion
Subject: Re: [MAPICS-L] Transaction times periodically increase

I'm not completely sure I'll have an answer, but which interface are you
using?  Green screen or Browser/PowerLink?

And what Release are you on?

Information on your network infrastructure might be helpful also.

cw

-----Original Message-----
From: mapics-l-bounces-Zwy7GipZuJhWk0Htik3J/[email protected] [mailto:mapics-l-bounces-Zwy7GipZuJhWk0Htik3J/[email protected]]
On Behalf Of Mike Tribbe
Sent: Thursday, June 30, 2011 9:13 AM
To: MAPICS-L-Zwy7GipZuJhWk0Htik3J/[email protected]
Subject: [MAPICS-L] Transaction times periodically increase

We have users that periodically experience long delays in processing certain
transactions.  For example, someone will change a date on a Purchase Order
and the screen will freeze for 3-4 minutes.  The problem is intermittent
throughout the day and is not specific to any single transaction (even
though Purchasing complains the most).  CPU usage during the delay never
appears high.

 

How do we troubleshoot to determine the cause (such as other programs that
may be conflicting)? 

 

Mike Tribbe

Hydrosystems 

 

 

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