Re: Performance Issues in R9

We are 50 users--EPDM since 2000 so all users must use PowerLink for
some Item functions--25 Engineers don't even know how to use green
screen.  We do have the other half of users mostly green screen options
(MO create, pick, pack and ship, Accounting, COM order entry)
ALL the green screen users are the most vocal about the performance
issues.  Understanding it would have been nice to be able to upgrade our
box at the same time, since it was not an option--I do feel that Infor
should have advertised better minimum system requirements for R9.  I
never saw any hardware requirements-only OS ones-and was not advised of
any by our affiliate.
I don't doubt Dave is correct--what I wonder is what changed to cause
creating pick lists (green screen) to take up to 20 minutes to run? I
have been told that this program has not changed.  Creating pick lists
was immediate at R7.7.  We are now waiting up to 20 and 25 sec between
screen changes for order entry in COM.  These are just a couple of
examples....

Network is same as well (1GB Ethernet)--with no additional users.


-----Original Message-----
From: mapics-l-bounces-Zwy7GipZuJhWk0Htik3J/[email protected]
[mailto:mapics-l-bounces-Zwy7GipZuJhWk0Htik3J/[email protected]] On Behalf Of Richard Stover
Sent: Thursday, May 31, 2012 8:24 AM
To: MAPICS ERP System Discussion
Subject: Re: [MAPICS-L] Performance Issues in R9

Everyone I know of has taken the opportunity to upgrade their iSeries
and OS when they go to 9.0, so Dave is probably correct in his
assessment.  I always get Dave involved up front.  The other questions
would be number of users, speed and configuration of network, and how
much were the users using Browser at 7.7?


Best Regards
Richard (Dick) Stover
Consulting Mgr., Guide Technologies LLC
215-499-8530<tel:2154998530>
[email protected]<mailto:[email protected]>
Sent from my Verizon Wireless Phone


-----Original message-----
From: Teresa Biby <[email protected]>
To: MAPICS ERP System Discussion <mapics-l-Zwy7GipZuJhWk0Htik3J/[email protected]>
Sent: Thu, May 31, 2012 10:57:00 GMT+00:00
Subject: Re: [MAPICS-L] Performance Issues in R9

We moved from 7.7 to R9 in March. (R9.0)  Our users are all begging to
go back to the 7.7 due to performance issues.  We have already had Dave
at Infor review the stats and have been told it is a system issue (need
more disk arms).  We had no system issues at R7.7.

I'm curious how many other XA users seeing this?  We are single site, no
external users.  We did not upgrade our hardware or OS-5.4.

-----Original Message-----
From: mapics-l-bounces-Zwy7GipZuJhWk0Htik3J/[email protected]
[mailto:mapics-l-bounces-Zwy7GipZuJhWk0Htik3J/[email protected]] On Behalf Of Richard Stover
Sent: Wednesday, May 30, 2012 7:02 PM
To: MAPICS ERP System Discussion
Subject: Re: [MAPICS-L] Performance Issues in R9

Have you had INFOR review the performance of your system?  Contact Dave
Colvin at INFOR.


Best Regards
Richard (Dick) Stover
Consulting Mgr., Guide Technologies LLC
215-499-8530<tel:2154998530>
[email protected]<mailto:[email protected]>
Sent from my Verizon Wireless Phone


-----Original message-----
From: "Richardson, Ricky" <[email protected]>
To: "mapics-l-Zwy7GipZuJhWk0Htik3J/[email protected]" <mapics-l-Zwy7GipZuJhWk0Htik3J/[email protected]>
Sent: Wed, May 30, 2012 22:58:07 GMT+00:00
Subject: [MAPICS-L] Performance Issues in R9

We recently migrated from R6 to R9 of Mapics.  Our users are reporting
performance issues R9.  We've used the index advisor to build indexes
that were taking lots of time to build.  We've changed some of the
Powerlink defaults on some of the slow applications so it only brought
up a small amount of data rather than the whole file.  We're in a Citrix
environment with several VLAN's to support our users.  We're also using
Crystal Reports for some reports.

Ricky Richardson
IT Supervisor, Sr. Application Developer
130 Vintage Drive, Huntsville, AL 35811
256.799.7164
[email protected]<mailto:[email protected]>

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