Shipping Accuracy

"Marc Rohde" <[email protected]>
Newsgroups gmane.comp.systems.as400.mapics
Message-ID <[email protected]>
Not necessarily an XA issue but more of a metric question,

 

Other than using credits and disputes how are companies measuring shipping
accuracy?  When big box retailers are not always timely in reporting issues
are there any strategies to tracking issues closer to the date of occurrence
so make it easier to do root cause analyisis?

 

Marc 

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