Re: SMB Windows share not backing up - NT_STATUS_ACCESS_DENIED listing \System Volume Information\SRM\*
Marc Gilliatt <[email protected]> Wed, 31 Jan 2018 10:17:34 +0000
| Newsgroups | gmane.comp.sysutils.backup.backuppc.devel |
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| Message-ID | <HE1P194MB013961B35E5FD18F748AA47ABBFB0@HE1P194MB0139.EURP194.PROD.OUTLOOK.COM> |
--===============5280057541334404075== Content-Language: en-GB Content-Type: multipart/alternative; boundary="_000_HE1P194MB013961B35E5FD18F748AA47ABBFB0HE1P194MB0139EURP_" --_000_HE1P194MB013961B35E5FD18F748AA47ABBFB0HE1P194MB0139EURP_ Content-Type: text/plain; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable I apologize for the multiple emails. I am now getting the following message when I go into the GUI.... Internal Server Error The server encountered an internal error or misconfiguration and was unable= to complete your request. Please contact the server administrator at webmaster@localhost to inform th= em of the time this error occurred, and the actions you performed just befo= re this error. More information about this error may be available in the server error log. ________________________________ Apache/2.4.18 (Ubuntu) Server at backuppc01.dsdb.int Port 80 Any ideas or suggestions on how to fix this, please? This is our only sourc= e of backing up our servers. ________________________________ From: Marc Gilliatt <[email protected]> Sent: 31 January 2018 09:39 To: Michael Stowe; Developers discussion Subject: Re: [BackupPC-devel] SMB Windows share not backing up - NT_STATUS_= ACCESS_DENIED listing \System Volume Information\SRM\* I tried to download backuppc-4.1.3 from the backuppc website. The upgrade went fine, however, I backuppc.server won't start now? In the GUI, I'm getting..... Error: Unable to connect to BackupPC server This CGI script (/backuppc/index.cgi) is unable to connect to the BackupPC = server on backuppc01 port -1. The error was: unix connect: No such file or directory. Perhaps the BackupPC server is not running or there is a configuration erro= r. Please report this to your Sys Admin. And when I try to run "service backuppc restart", Im getting..... Job for backuppc.service failed because the control process exited with err= or code. See "systemctl status backuppc.service" and "journalctl -xe" for d= etails. And when I run "systemctl status backuppc.service", Im getting..... backuppc.service - LSB: Launch backuppc server Loaded: loaded (/etc/init.d/backuppc; bad; vendor preset: enabled) Active: failed (Result: exit-code) since Wed 2018-01-31 09:33:33 GMT; 20s a= go Docs: man:systemd-sysv-generator(8) Process: 29163 ExecStop=3D/etc/init.d/backuppc stop (code=3Dexited, status= =3D0/SUCCESS) Process: 29425 ExecStart=3D/etc/init.d/backuppc start (code=3Dexited, statu= s=3D1/FAILURE) Jan 31 09:33:33 backuppc01 systemd[1]: Starting LSB: Launch backuppc server= ... Jan 31 09:33:33 backuppc01 backuppc[29425]: * Starting backuppc... Jan 31 09:33:33 backuppc01 backuppc[29425]: BackupPC cannot be started beca= use important parameters are missing from config.pl. Jan 31 09:33:33 backuppc01 backuppc[29425]: If you just upgraded BackupPC, = please update /etc/backuppc/config.pl. Jan 31 09:33:33 backuppc01 systemd[1]: backuppc.service: Control process ex= ited, code=3Dexited status=3D1 Jan 31 09:33:33 backuppc01 systemd[1]: Failed to start LSB: Launch backuppc= server. Jan 31 09:33:33 backuppc01 systemd[1]: backuppc.service: Unit entered faile= d state. Jan 31 09:33:33 backuppc01 systemd[1]: backuppc.service: Failed with result= 'exit-code'. I followed the upgrade instructions correctly. I have no working backuppc now...any ideas, please? ________________________________ From: Marc Gilliatt <[email protected]> Sent: 31 January 2018 08:37 To: Michael Stowe Cc: Developers discussion Subject: Re: [BackupPC-devel] SMB Windows share not backing up - NT_STATUS_= ACCESS_DENIED listing \System Volume Information\SRM\* My distro is Ubuntu 16.04.3 I try to upgrade just backuppc, and it's telling me that "backuppc is alrea= dy the newest version (3.3.1-2ubuntu3.3)." I'm not sure on how I can upgrade backuppc to 3.3.2 or later as you suggest= ed? ________________________________ From: Michael Stowe <[email protected]> Sent: 31 January 2018 07:49 To: Marc Gilliatt Cc: Developers discussion Subject: Re: [BackupPC-devel] SMB Windows share not backing up - NT_STATUS_= ACCESS_DENIED listing \System Volume Information\SRM\* On 2018-01-30 02:27, Marc Gilliatt wrote: Sincere apologies for the late reply. You mention that version 3.3.1 doesn=92t work with 4.3 of smbclient. How do I downgrade the smbclient, please? Unfortunately, that highly depends on your distro and/or flavor or how you'= ve installed samba or smbclient in the first place. For some distros, it's = as simple as specifying the version to the package manager or using the rec= ommended downgrade path, for others, it can be much more complicated, requi= ring building from source or alternative repositories. It might be simpler to upgrade to version 3.3.2 (or later) instead. IIRC, the issue is that smbclient changed its reporting, so that BackupPC h= as trouble recognizing when the files are actually successfully retrieved, = when in fact they are. --_000_HE1P194MB013961B35E5FD18F748AA47ABBFB0HE1P194MB0139EURP_ Content-Type: text/html; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable <html> <head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DWindows-1= 252"> <style type=3D"text/css" style=3D"display:none;"> P {margin-top:0;margin-bo= ttom:0;} </style> </head> <body dir=3D"ltr"> <div style=3D"font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;= color: rgb(0, 0, 0); background-color: rgba(0, 0, 0, 0);"> I apologize for the multiple emails. </div> <div style=3D"font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;= color: rgb(0, 0, 0); background-color: rgba(0, 0, 0, 0);"> <br> </div> <div style=3D"font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;= color: rgb(0, 0, 0); background-color: rgba(0, 0, 0, 0);"> I am now getting the following message when I go into the GUI....</div> <div style=3D"font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;= color: rgb(0, 0, 0); background-color: rgba(0, 0, 0, 0);"> <br> </div> <div style=3D"font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;= color: rgb(0, 0, 0); background-color: rgba(0, 0, 0, 0);"> <h1 style=3D"color: rgb(0, 0, 0); font-family: "Times New Roman";= ">Internal Server Error</h1> <p style=3D"color: rgb(0, 0, 0); font-family: "Times New Roman"; = font-size: medium;"> The server encountered an internal error or misconfiguration and was unable= to complete your request.</p> <p style=3D"color: rgb(0, 0, 0); font-family: "Times New Roman"; = font-size: medium;"> Please contact the server administrator at webmaster@localhost to inform th= em of the time this error occurred, and the actions you performed just befo= re this error.</p> <p style=3D"color: rgb(0, 0, 0); font-family: "Times New Roman"; = font-size: medium;"> More information about this error may be available in the server error log.= </p> <hr style=3D"color: rgb(0, 0, 0); font-family: "Times New Roman";= font-size: medium;"> <address style=3D"color: rgb(0, 0, 0); font-family: "Times New Roman&q= uot;; font-size: medium;"> Apache/2.4.18 (Ubuntu) Server at backuppc01.dsdb.int Port 80</address> <br> </div> <div style=3D"font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;= color: rgb(0, 0, 0); background-color: rgba(0, 0, 0, 0);"> <br> </div> <div style=3D"font-family: Calibri, Helvetica, sans-serif; font-size: 12pt;= color: rgb(0, 0, 0); background-color: rgba(0, 0, 0, 0);"> Any ideas or suggestions on how to fix this, please? This is our only sourc= e of backing up our servers. </div> <hr style=3D"display:inline-block;width:98%" tabindex=3D"-1"> <div id=3D"divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif" st= yle=3D"font-size:11pt" color=3D"#000000"><b>From:</b> Marc Gilliatt <m.g= [email protected]><br> <b>Sent:</b> 31 January 2018 09:39<br> <b>To:</b> Michael Stowe; Developers discussion<br> <b>Subject:</b> Re: [BackupPC-devel] SMB Windows share not backing up - NT_= STATUS_ACCESS_DENIED listing \System Volume Information\SRM\*</font> <div> </div> </div> <style type=3D"text/css" style=3D"display:none"> <!-- p {margin-top:0; margin-bottom:0} --> </style> <div dir=3D"ltr"> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> I tried to download backuppc-4.1.3 from the backuppc website.</div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> <br> </div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> The upgrade went fine, however, I backuppc.server won't start now?</div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> <br> </div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> In the GUI, I'm getting.....</div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> <h1 style=3D"font-family:"Trebuchet MS",Trebuchet,tahoma,arial,sa= ns-serif,helvetica; font-size:16pt; color:rgb(0,0,0)"> Error: Unable to connect to BackupPC server</h1> <p style=3D"color:rgb(0,0,0); font-family:tahoma,arial,sans-serif,helvetica= ; font-size:13.3333px"> This CGI script (/backuppc/index.cgi) is unable to connect to the BackupPC = server on backuppc01 port -1.<br> The error was: unix connect: No such file or directory.<br> Perhaps the BackupPC server is not running or there is a configuration erro= r. Please report this to your Sys Admin.</p> <br> </div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> And when I try to run "service backuppc restart", Im getting= .....</div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> <br> </div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> Job for backuppc.service failed because the control process exited with err= or code. See "systemctl status backuppc.service" and "journa= lctl -xe" for details.<br> </div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> <br> </div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> And when I run "systemctl<span style=3D"color:rgb(0,0,0); font-family:= Calibri,Helvetica,sans-serif; font-size:16px; font-style:normal; font-weigh= t:400"> status backuppc.service", Im getting.....</span= ></div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> <span style=3D"color:rgb(0,0,0); font-family:Calibri,Helvetica,sans-serif; = font-size:16px; font-style:normal; font-weight:400"> <div><br> </div> <div>backuppc.service - LSB: Launch backuppc server</div> <div>Loaded: loaded (/etc/init.d/backuppc; bad; vendor preset: enabled)<br> </div> <div>Active: failed (Result: exit-code) since Wed 2018-01-31 09:33:33 GMT; = 20s ago</div> <div>Docs: man:systemd-sysv-generator(8)<br> </div> Process: 29163 ExecStop=3D/etc/init.d/backuppc stop (code=3Dexited, status= =3D0/SUCCESS)<br> </span></div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> <span style=3D"color:rgb(0,0,0); font-family:Calibri,Helvetica,sans-serif; = font-size:16px; font-style:normal; font-weight:400"> <div>Process: 29425 ExecStart=3D/etc/init.d/backuppc start (code=3Dexited, = status=3D1/FAILURE)</div> <div>Jan 31 09:33:33 backuppc01 systemd[1]: Starting LSB: Launch backuppc s= erver...<br> </div> Jan 31 09:33:33 backuppc01 backuppc[29425]: * Starting backuppc...<br= > </span></div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> <span style=3D"color:rgb(0,0,0); font-family:Calibri,Helvetica,sans-serif; = font-size:16px; font-style:normal; font-weight:400">Jan 31 09:33:33 backupp= c01 backuppc[29425]: BackupPC cannot be started because important parameter= s are missing from config.pl.<br> </span></div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> <div>Jan 31 09:33:33 backuppc01 backuppc[29425]: If you just upgraded Backu= pPC, please update /etc/backuppc/config.pl.</div> <div> <div>Jan 31 09:33:33 backuppc01 systemd[1]: backuppc.service: Control proce= ss exited, code=3Dexited status=3D1</div> <div> <div>Jan 31 09:33:33 backuppc01 systemd[1]: Failed to start LSB: Launch bac= kuppc server.</div> <div> <div>Jan 31 09:33:33 backuppc01 systemd[1]: backuppc.service: Unit entered = failed state.</div> <div> <div>Jan 31 09:33:33 backuppc01 systemd[1]: backuppc.service: Failed with r= esult 'exit-code'.</div> <div><br> </div> I followed the upgrade instructions correctly.</div> <div><br> </div> <div>I have no working backuppc now...any ideas, please?</div> </div> </div> </div> </div> <hr tabindex=3D"-1" style=3D"display:inline-block; width:98%"> <div id=3D"x_divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif" = color=3D"#000000" style=3D"font-size:11pt"><b>From:</b> Marc Gilliatt <m= [email protected]><br> <b>Sent:</b> 31 January 2018 08:37<br> <b>To:</b> Michael Stowe<br> <b>Cc:</b> Developers discussion<br> <b>Subject:</b> Re: [BackupPC-devel] SMB Windows share not backing up - NT_= STATUS_ACCESS_DENIED listing \System Volume Information\SRM\*</font> <div> </div> </div> <style type=3D"text/css" style=3D"display:none"> <!-- p {margin-top:0; margin-bottom:0} --> </style> <div dir=3D"ltr"> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> My distro is Ubuntu 16.04.3</div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> <br> </div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> I try to upgrade just backuppc, and it's telling me that "backuppc is = already the newest version (3.3.1-2ubuntu3.3)."</div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> <br> </div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> I'm not sure on how I can upgrade backuppc to 3.3.2 or later as you su= ggested?</div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> <br> </div> <div style=3D"font-family:Calibri,Helvetica,sans-serif; font-size:12pt; col= or:rgb(0,0,0); background-color:rgba(0,0,0,0)"> <br> </div> <hr tabindex=3D"-1" style=3D"display:inline-block; width:98%"> <div id=3D"x_x_divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif= " color=3D"#000000" style=3D"font-size:11pt"><b>From:</b> Michael Stowe <= ;[email protected]><br> <b>Sent:</b> 31 January 2018 07:49<br> <b>To:</b> Marc Gilliatt<br> <b>Cc:</b> Developers discussion<br> <b>Subject:</b> Re: [BackupPC-devel] SMB Windows share not backing up - NT_= STATUS_ACCESS_DENIED listing \System Volume Information\SRM\*</font> <div> </div> </div> <div> <p>On 2018-01-30 02:27, Marc Gilliatt wrote:</p> <blockquote> <p>Sincere apologies for the late reply.</p> <pre>You mention that version 3.3.1 doesn=92t work with 4.3 of smbclient.</= pre> <pre>How do I downgrade the smbclient, please?</pre> </blockquote> <p>Unfortunately, that highly depends on your distro and/or flavor or how y= ou've installed samba or smbclient in the first place. For some distros, it= 's as simple as specifying the version to the package manager or using the = recommended downgrade path, for others, it can be much more complicated, requiring building from source or= alternative repositories.</p> <p>It might be simpler to upgrade to version 3.3.2 (or later) instead.</p> <p>IIRC, the issue is that smbclient changed its reporting, so that BackupP= C has trouble recognizing when the files are actually successfully retrieve= d, when in fact they are.</p> <img alt=3D"" width=3D"1" height=3D"1" border=3D"0" style=3D"height:1px!imp= ortant; width:1px!important; border-width:0!important; margin-top:0!importa= nt; margin-bottom:0!important; margin-right:0!important; margin-left:0!impo= rtant; padding-top:0!important; padding-bottom:0!important; padding-right:0= !important; padding-left:0!important" src=3D"https://u2182357.ct.sendgrid.n= et/wf/open?upn=3DJkab5BJxp1HLP5rqGBa7EU9c8tS4P8102RKAhVg0h5sCNJuaGerXBLW2Ax= pr2QHILZ3sX7BBav0VQY4beo0P3XCycoF4CoPNEntvUsGew-2FFgJhdTzCdzx1pR59rinY6EqXq= qO6MR9usiCjvTVFHBdnPQeCmtu7Ijp9sm01J-2B-2B2vmQcsizbh0Q4oziJa15hXyy4eJ-2BB7-= 2B1OWfPJnDtB7zwCMJPp4waSMROxdKidbtg2E-3D"> </div> </div> </div> </body> </html> --_000_HE1P194MB013961B35E5FD18F748AA47ABBFB0HE1P194MB0139EURP_-- --===============5280057541334404075== Content-Type: text/plain; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit Content-Disposition: inline ------------------------------------------------------------------------------ Check out the vibrant tech community on one of the world's most engaging tech sites, Slashdot.org! http://sdm.link/slashdot --===============5280057541334404075== Content-Type: text/plain; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit Content-Disposition: inline _______________________________________________ BackupPC-devel mailing list [email protected] List: https://lists.sourceforge.net/lists/listinfo/backuppc-devel Wiki: http://backuppc.wiki.sourceforge.net Project: http://backuppc.sourceforge.net/ --===============5280057541334404075==--