Request for Help: BackupPC_refCountUpdate: missing pool file

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Hi,

Would someone kindly point me to the remedy for the following message?

What document should I read to guide me to resolution of this issue?

I have 1157 of these messages.

2026-07-16 01:24:05  admin : BackupPC_refCountUpdate: missing pool
file 2f168f994f2744a2c4c9046b821ebcc1 count 1

I don't know how long this has been happening, sadly.

Cpool is V4 (90% of it was converted from V3, 10% is newly created V4
daily backups)
Running backuppc, version 4.4.0
Ubuntu 24.04 Instance on a Proxmo install.

Your assistance is greatly appreciated

Ron Colcernian

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ansparent;font-family:Arial,Helvetica,sans-serif;font-size:small">Hi,</span=
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=3D"gmail-ii gmail-gt" id=3D"gmail-:27o" style=3D"direction:ltr;margin:8px =
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ca,sans-serif;overflow:auto hidden"><div id=3D"gmail-avWBGd-552"><div dir=
=3D"ltr"><div><br></div><div>Would someone kindly point me to the remedy fo=
r the following message?</div><div><br></div><div>What document=C2=A0should=
 I read to guide me to resolution=C2=A0of this issue?</div><div><br></div><=
div>I have 1157 of these messages.</div><div><pre style=3D"white-space:pre-=
wrap">2026-07-16 01:24:05  admin : BackupPC_refCountUpdate: missing pool fi=
le 2f168f994f2744a2c4c9046b821ebcc1 count 1<br><br>I don&#39;t know how lon=
g this has been happening, sadly.<br><br>Cpool is V4 (90% of it was convert=
ed from V3, 10% is newly created V4 daily backups)<br>Running backuppc, ver=
sion 4.4.0<br>Ubuntu 24.04 Instance on a Proxmo install.<br><br>Your assist=
ance is greatly appreciated<font color=3D"#888888"><br><br>Ron Colcernian</=
font></pre></div></div></div></div></div></div></div>

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