Re: TepsLogin failing after applying ITM6.2.3FP02

You are executing commands using relative path. How does your $PATH variable look like?
Do you have more CANDLEHOMEs on the server?

The error " java.lang.UnsupportedClassVersionError bad major version at
offset=6" means your java code is being executed with lower java runtime
version than it has been compiled for, so I guess it's somehow executing Java 1.5 runtime.

How does the output of
/opt/IBM/ITM/bin/CandleGetJavaHome
look like?


On Thu, Nov 15, 2012 at 02:04:15PM +0000, Yoganarasimha Iyengar <[email protected]> wrote:
> Hi,
> 
> 1. what is your version of your ITM's java runtime? (product code jr)
> jr      Tivoli Enterprise-supplied JRE
>          li6263  Version: 06.10.01.00
>          lx8266  Version: 04.29.00.00
> 
> 2. output of $CANDLEHOME/JRE/*/bin/java -version
> 
> [itmuser@tctivt2r6ra02-mgt bin]$ pwd
> /opt/IBM/ITM/JRE/lx8266/bin
> [itmuser@tctivt2r6ra02-mgt bin]$ java -version
> java version "1.6.0"
> Java(TM) SE Runtime Environment (build pxi3260sr9fp2ifix-20110727_01(SR9 FP2+IV03622))
> IBM J9 VM (build 2.4, JRE 1.6.0 IBM J9 2.4 Linux x86-32 jvmxi3260sr9-20110712_86803 (JIT enabled, AOT enabled)
> J9VM - 20110712_086803
> JIT  - r9_20101028_17488ifx17
> GC   - 20101027_AA)
> JCL  - 20110727_04
> 
> 
> 
> 
> Thanks
> 
> Yoga Iyengar
> Desk: (301)-977-7884 Ext. 199
> Email: [email protected]
> 10480 Little Patuxent Parkway, Suite 1100
> Columbia, MD  21044
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of Julius Loman
> Sent: Wednesday, November 14, 2012 3:27 PM
> To: Discussion list for Tivoli product and Tivoli Ready products.
> Subject: Re: [TME10] TepsLogin failing after applying ITM6.2.3FP02
> 
> what is your version of your ITM's java runtime? (product code jr) you should be on 06.10.01.00, FP1 is 06.09.02.00 Also send output of $CANDLEHOME/JRE/*/bin/java -version
> 
> On Wed, Nov 14, 2012 at 06:09:13PM +0000, Yoganarasimha Iyengar <[email protected]> wrote:
> > John,
> > 
> > 1. ue upgraded. Here is  output from cinfo -i on HUB
> > 
> > ue      Tivoli Enterprise Services User Interface Extensions
> >          lx8266  Version: 06.23.02.00
> > 
> > 
> > 2.  On TEP too its upgraded
> > 
> > 
> > Thanks
> > 
> > Yoga Iyengar
> > Desk: (301)-977-7884 Ext. 199
> > Email: [email protected]<mailto:[email protected]>
> > 10480 Little Patuxent Parkway, Suite 1100 Columbia, MD  21044
> > 
> > From: [email protected] 
> > [mailto:[email protected]] On Behalf Of John Alvord
> > Sent: Wednesday, November 14, 2012 11:58 AM
> > To: Discussion list for Tivoli product and Tivoli Ready products.
> > Subject: Re: [TME10] TepsLogin failing after applying ITM6.2.3FP02
> > 
> > UE means the tacmd functions. Maybe there is a ITM 623 FP2 specific update...
> > 
> > Regards,
> > 
> > 
> > 
> > 
> > John Alvord - Ph: 1-720-396-2788    Cell: none
> > Customer Support - Tivoli Software - 
> > jalvord-r/[email protected]<mailto:jalvord-r/[email protected]>
> > Advisory Engineer - Tivoli Monitoring - ITM infrastructure Follow us 
> > on Twitter! @Tivolisupport<http://twitter.com/TivoliSupport> and 
> > Facebook<https://www.facebook.com/IBMTivoliSupport>
> > Personalize your support needs with the IBM Support 
> > Portal<http://www.ibm.com/support/electronicsupport/>
> > Use Service Request<http://www.ibm.com/software/support/servicerequest/quick_start.html> to get assistance!
> > For emails regarding a PMR, copy 
> > [email protected]<mailto:[email protected]>
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> > For Customer Support guidance: IBM Software Support 
> > Handbook<http://www14.software.ibm.com/webapp/set2/sas/f/handbook/home
> > .html>
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > From:        Jay Slay <[email protected]<mailto:[email protected]>>
> > To:        "Discussion list for Tivoli product and Tivoli Ready products." <[email protected]<mailto:[email protected]>>,
> > Date:        11/14/2012 08:48 AM
> > Subject:        Re: [TME10] TepsLogin failing after applying ITM6.2.3FP02
> > Sent by:        [email protected]<mailto:[email protected]>
> > ________________________________
> > 
> > 
> > 
> > Im sorry...I meant UE:
> > 
> > ue   Tivoli Enterprise Services User Interface Extensions
> > 
> > 
> > On Nov 14, 2012, at 11:04 AM, Yoganarasimha Iyengar <[email protected]<mailto:[email protected]>> wrote:
> > 
> > > Running Tivoli server components on RHEL 6.3 Recently upgraded Hub, 
> > > RTEM and TEP from 6.2.3 FP01 to FP02
> > >
> > > After the upgrade , tacmf TepsLogin failing and the error message I 
> > > am getting is
> > >
> > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> > > "[itmuser@tctivt2r6ra02-mgt logs]$ tacmd TepsLogin -s 
> > > xxx.xxx.xxx.xxx  -u itmuser -t 1440
> > >
> > > Password?
> > > The java class could not be loaded. 
> > > java.lang.UnsupportedClassVersionError: 
> > > (com/ibm/tivoli/itm/login/TepsLogin) bad major version at offset=6
> > >
> > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> > > This was working fine before applying FP02
> > >
> > > So far I tried with hostname, IP and also upgraded /etc/hosts
> > >
> > > No mismatch noticed Installer Lvl and ax
> > >
> > > *********** Wed Nov 14 11:02:40 EST 2012 ******************
> > > User: itmuser Groups: itmuser custadmins
> > > Host name : tctivt2r6ra02        Installer Lvl:06.23.02.00
> > > CandleHome: /opt/IBM/ITM
> > > ***********************************************************
> > > ...Product inventory
> > >
> > > ax      IBM Tivoli Monitoring Shared Libraries
> > >         li6263  Version: 06.23.02.00
> > >         lx8263  Version: 06.23.02.00
> > >         lx8266  Version: 06.23.02.00
> > >
> > >
> > > Thanks
> > >
> > > Yoga Iyengar
> > > Desk: (301)-977-7884 Ext. 199
> > > Email: [email protected]<mailto:[email protected]>
> > > 10480 Little Patuxent Parkway, Suite 1100 Columbia, MD  21044
> > >
> > >
> > > _______________________________________________
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> > >
> > 
> > 
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> 
> -- 
> 
> [ Julius Loman ][ [email protected] ][ http://lomo.kyberia.net ][ icq:35732873 ]
> 
> 
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-- 

[ Julius Loman ][ [email protected] ][ http://lomo.kyberia.net ][ icq:35732873 ]

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