Re: KLO events sent via ITM

Hey John...thanks for insight.

The sit is very simple...one attribute only.  It can't get any simpler.
The log entries are showing up in teps...so the agent is working at least that much.  The sit seems to fire 10 minutes later.   TEMS doesn't seem busy and I believe my guy says the same sit is working elsewhere on an similar server.  The RTEMS managing this agent has only around 200 agents on it, so it's pretty bored...or at least should be.


-JKS

On Jul 29, 2013, at 10:44, John Alvord <jalvord-r/[email protected]> wrote:

> It sounds like the agent itself is messed up somehow. 
> 
> A lot of processing on the remote TEMS is sequential. At any one time there can be real time request, historical data export, situations all queued up and ready to run. If anyone gets stuck in the data provider process, everything else waits. 
> 
> So... I would recycle the agent and see if that changes things. 
> 
> Next I would set up a test that is only running the situation and nothing else... see if that changes things. 
> 
> Next I would peer at the situation - perhaps there is a *TIME which forces a TEMS evaluation and maybe the TEMS is under heavy load. Maybe there is an issue with the remote TEMS to hub TEMS communication. 
> 
> I would also look at the situation - maybe it has a sampled attribute mixed in - like a LocalTime test to control when it runs. That can really mess things up badly. 
> 
> I would simplify the situation formula and retest. 
> 
> Things are never simple when you are "cursed with knowledge"...
> 
> Regards, 
> ______________________________________________
> 
> John Alvord
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> 
> 
> 
> From:        Jay Slay <[email protected]> 
> To:        "Discussion list for Tivoli product and Tivoli Ready products." <[email protected]>, 
> Date:        07/29/2013 06:31 AM 
> Subject:        [TME10] KLO events sent via ITM 
> Sent by:        [email protected] 
> 
> 
> 
> So before I start looking at it...one of our guys says that pure sits from several KLO agents are taking exactly 10 minutes to fire after the agent logs the match...sounds like something simple, but the sits are setup (and appear as if) they are pure as they should be.
> 
> Anyone seen this one?
> 
> -JKS
> 
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