RE: [TME10} itmcmd config Command Hangs on TEPS

"Hetter, Larry" <[email protected]> Fri, 4 Oct 2013 21:34:47 +0000
Newsgroups gmane.comp.sysutils.tivoli.general
Message-ID <D77BE5BC8D0C544B8BA57C64B5A3E12103283CD9__11795.1699452989$1380922524$gmane$org@SM-EXMAIL-P4.carefirst.com>
# ./cinfo -t cq
*********** Fri Oct  4 17:33:11 EDT 2013 ******************
User: root Groups: system bin sys security cron audit lp
Host name : ptepsbb      Installer Lvl:06.23.03.00
CandleHome: /opt/IBM/ITM
Version Format: VV.RM.FF.II (V: Version; R: Release; M: Modification; F: Fix; I: Interim Fix)
***********************************************************
...Product inventory

PC   PRODUCT DESC                                              PLAT    VER           BUILD           INSTALL DATE

cq   Tivoli Enterprise Portal Server                           aix533  06.23.03.00   d3093a          20130920 1224

PC   PREREQUISITE DESC                                         PLAT    VER           BUILD           INSTALL DATE

ci   IBM Tivoli Monitoring Product Installer                   env     06.23.03.00   -               -
ax   IBM Tivoli Monitoring Shared Libraries                    aix523  06.23.03.00   d3093a          20130920 1221
ui   Tivoli Enterprise Services User Interface                 aix523  06.23.03.00   d3093a          20130920 1221
ue   Tivoli Enterprise Services User Interface Extensions      aix523  06.23.03.00   d3093a          20130920 1221
ue   Tivoli Enterprise Services User Interface Extensions      aix526  06.23.03.00   d3093a          20130920 1219
cw   Tivoli Enterprise Portal Browser Client                   aix533  06.23.03.00   d3093a          20130920 1220
iu   IBM HTTP Server                                           aix533  07.00.00.00   d3039a          20130920 1222
iw   IBM Tivoli Enterprise Portal Server Extensions            aix533  07.00.25.00   d3039a          -
jr   Tivoli Enterprise-supplied JRE                            tpj     06.12.00.00   201211130920    -
kf   IBM Eclipse Help Server                                   aix533  06.23.03.00   d3039a          20130920 1220

PC   APPLICATION SUPPORT DESC                                  PLAT    APP VER       BUILD           INSTALL DATE

00    Monitoring Agent for Base AIX Sample                     tps     06.20.00.00   -               20050823 1853
lo    Tivoli Log File Agent                                    tps     06.23.01.00   201112061214    20120308 1146
lz    Monitoring Agent for Linux OS                            tps     06.23.03.00   30211           20130920 1410
nt    Monitoring Agent for Windows OS                          tps     06.23.03.00   30371           20130920 1410
ph    Monitoring Agent for HMC Base                            tps     06.22.01.00   201007261627    20110129 1535
pk    Monitoring Agent for CEC Base                            tps     06.22.01.00   201007261633    20110129 1535
pv    IBM Tivoli Monitoring for VIOS Base Agent                tps     06.10.00.00   -               20090616 1251
px    Monitoring Agent for AIX Premium                         tps     06.22.01.00   201007231451    20110129 1535
ul    Monitoring Agent for UNIX Logs                           tps     06.20.02.00   -               20100111 1206
um    Universal Agent                                          tps     06.23.03.00   d3021a          20130920 1410
ux    Monitoring Agent for UNIX OS                             tps     06.23.03.00   30241           20130920 1410
va    Monitoring Agent for VIOS Premium                        tps     06.22.01.00   201007231450    20110129 1535
#


From: [email protected] [mailto:[email protected]] On Behalf Of [email protected]
Sent: Friday, October 04, 2013 5:31 PM
To: Discussion list for Tivoli product and Tivoli Ready products.
Subject: RE: [TME10] [TME10} itmcmd config Command Hangs on TEPS


Larry- When you have time, post the output of "cinfo -t cq" run on the TEPS host.

-Toben
On Oct 4, 2013 4:19 PM, "Hetter, Larry" <[email protected]<mailto:[email protected]>> wrote:
I am not certain whether or not the IU component was upgraded as part of this particular FixPack, but it is at the exact same version as my test environment where of course the install and config both work perfectly.

iu      IBM HTTP Server
         aix533  Version: 07.00.00.00


From: [email protected]<mailto:[email protected]> [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Jay Slay
Sent: Friday, October 04, 2013 4:47 PM
To: Discussion list for Tivoli product and Tivoli Ready products.
Cc: [email protected]<mailto:[email protected]>
Subject: Re: [TME10] [TME10} itmcmd config Command Hangs on TEPS

Never seen that one before sorry.

Does anyone know...Does the IU component support itmcmd as well as tacmd?  Did IU get updated?

-jks

On Oct 4, 2013, at 14:53, "Hetter, Larry" <[email protected]<mailto:[email protected]>> wrote:
Just putting out a flyer to see if anyone has any thoughts,

We upgraded our ITM environment to 6.2.3 FP03.  Everything worked fine except for install on TEPS which hung.  Can get TEPS up and running and most things seem to work fine.  However, itmcmd config command also hangs.  Has anyone else experienced this?

We also aren't generating logs that start with a 5 in the timestamp.  Anyone seen that?

Working a PMR with IBM, but thought someone might have seen something similar.

Larry Hetter
CareFirst BlueCross BlueShield
Capacity & Enterprise Event Management Services
410-880-6543<tel:410-880-6543>
[email protected]<mailto:[email protected]>


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