Re: Upgrade to ITM 6.2.3 or 6.3 ?
Jay Slay <[email protected]> Tue, 29 Oct 2013 13:45:07 -0400
| Newsgroups | gmane.comp.sysutils.tivoli.general |
|---|---|
| Message-ID | <1F590758-B1C2-470D-B313-22C7D1182130__44715.5443755493$1383068744$gmane$org@gmail.com> |
--===============0484537720== Content-Type: multipart/alternative; boundary=Apple-Mail-D33D3D4E-BFE4-4443-B5B7-B4D786CC3AB1 Content-Transfer-Encoding: 7bit --Apple-Mail-D33D3D4E-BFE4-4443-B5B7-B4D786CC3AB1 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable In our case it was for a TEMS on RHEL 64 bit. The pmr was 09620,999,000 a= nd it was for IV50167. The l2 guy says it only happens when upgrading from 6= .3 base to 6.3.0.2 -JKS > On Oct 29, 2013, at 13:25, John Alvord <jalvord-r/[email protected]> wrote: >=20 > Just so you know.. it is extremely rare for a provisional to be "available= " for central services programs [TEMS/TEPS/etc]. They are created for a spe= cific customer, a specific maintenance level and a specific hardware/operati= ng_system level and sent just to that customer. L3 is always involved in dec= iding whether or not it can be done. =20 >=20 > *NOTE: in the last 10 years, there was a defect in ITM 6.2 GA and a provis= ional was created for all platforms and delivered via a technote.=20 >=20 > Also, other development areas - like the OS Agents for example - do create= interim fixes which can be sent out by a L2 process. >=20 > Regards,=20 > ______________________________________________ >=20 > John Alvord > Advisory Engineer and ITM Historian > IBM Tivoli Monitoring 6 Platform > Customer Support=20 > Office: 1-720-396-2788=20 > Mobile: none=20 > jalvord-r/[email protected] >=20 > Cloud & Smarter Infrastructure IBM Support Portal > Open a New Service Request > Update your PMR via Email > Escalate your PMR > My Blog: Wonderful World of Situations > Secure upload to ECUREP >=20 >=20 >=20 >=20 >=20 >=20 >=20 > From: Jared Seaton <[email protected]>=20 > To: "Discussion list for Tivoli product and Tivoli Ready products."= <[email protected]>,=20 > Date: 10/29/2013 09:48 AM=20 > Subject: Re: [TME10] Upgrade to ITM 6.2.3 or 6.3 ?=20 > Sent by: [email protected]=20 >=20 >=20 >=20 > Hi Jay,=20 >=20 > Do you know if this issue is true for a clean installation, or just an upg= rade?=20 >=20 >=20 >=20 >=20 > ------=20 > Jared Seaton=20 >=20 > twitter.com/jmseaton=20 >=20 >=20 > On Tue, Oct 29, 2013 at 12:22 PM, Jay Slay <[email protected]> wrote:=20 > Upgrading from 6.3 to 6.3 FP 2 causes TEMS to segfault if the eif forwarde= r is used. I don't have the apar on hand but there is a provisional out for= the problem. >=20 > -JKS=20 >=20 > On Oct 29, 2013, at 11:06, John Alvord <jalvord-r/[email protected]> wrote: >=20 > All good points.=20 >=20 > A recent Oracle Java exposed an ITM issue that is being worked on=20 >=20 > Prompt for Security Warning Dialog on IBM Tivoli Monitoring Browser Client= (TEP)=20 > http://www-01.ibm.com/support/docview.wss?uid=3Dswg21651837=20 >=20 > and also this new APAR IV51394 TEP JWS CLIENT DOES NOT START WITH JAVA 7= U45 [Oracle Java 1.7.0u45]=20 >=20 > The local fix is to use Browser client instead of Java Web Start,=20 >=20 > Eventually you can track the APAR via this URL=20 >=20 > http://www.ibm.com/support/docview.wss?uid=3Dswg1IV51394=20 >=20 > I am not prejudiced either way - every path has its advantages. >=20 > Regards,=20 > ______________________________________________ >=20 > John Alvord > Advisory Engineer and ITM Historian > IBM Tivoli Monitoring 6 Platform > Customer Support=20 > Office: 1-720-396-2788=20 > Mobile: none=20 > jalvord-r/[email protected] >=20 > Cloud & Smarter Infrastructure IBM Support Portal > Open a New Service Request > Update your PMR via Email > Escalate your PMR > My Blog: Wonderful World of Situations > Secure upload to ECUREP >=20 >=20 >=20 >=20 >=20 >=20 >=20 > From: "Redus, James E CIV DISA CSD (US)" <[email protected]= l>=20 > To: "Discussion list for Tivoli product and Tivoli Ready products."= <[email protected]>,=20 > Date: 10/29/2013 07:52 AM=20 > Subject: RE: [TME10] Upgrade to ITM 6.2.3 or 6.3 ?=20 > Sent by: [email protected]=20 >=20 >=20 >=20 > Thanks for the info John.=20 > =20 > We are hesitant to go to the latest version, and are more interested in st= ability versus new features, but another consideration for us is the support= for Java 7 in 6.3. In our environ we are required to keep up-to-date with S= un/Oracle Java (the latest version of which totally broke the TEP Webstart),= and it is looking doubtful that 6.2.3 will work with future versions of Sun= JRE7.=20 > =20 > Thanks again,=20 > =20 > -James=20 > =20 > =20 > From: [email protected] [mailto:[email protected]= m] On Behalf Of John Alvord > Sent: Friday, October 25, 2013 11:02 > To: Discussion list for Tivoli product and Tivoli Ready products. > Subject: Re: [TME10] Upgrade to ITM 6.2.3 or 6.3 ?=20 > =20 > You have two potential goals=20 >=20 > 1) For maximum stability, get the latest maintenance level that is in fix-= only status. You can easily spot fix-only status by checking the publication= s. For ITM 623, GA and FP1 have new doc and that means that ITM 623 FP2/FP3/= FP4 are in [mostly] fix only mode. They also have most customer experience. T= he [mostly] refers to some serviceability changes that are added in to tune u= p the product. [One example is the APAR fix in ITM 623 FP4 to warn when a si= tuation is "Filter object too big"].=20 >=20 > 2) For maximum features, get the latest maintenance level. ITM 630 GA/FP1/= FP2 all have doc and so all come from Development and have really amazing ne= w features. Great stuff. But they lack the depth of customer experience and r= elated APAR fixes.=20 >=20 > APAR fixes in ITM 623 are usually cloned into ITM 630 - so there is a gene= ral overall improvement.=20 >=20 > You can chose which goal is most important to you and go that way.=20 >=20 > Just my humble opinion - probably not the official path. >=20 > Regards,=20 > ______________________________________________ > =20 >=20 > John Alvord > Advisory Engineer and ITM Historian > IBM Tivoli Monitoring 6 Platform > Customer Support=20 > Office: 1-720-396-2788=20 > Mobile: none=20 > jalvord-r/[email protected] >=20 > Cloud & Smarter Infrastructure IBM Support Portal > Open a New Service Request > Update your PMR via Email > Escalate your PMR > My Blog: Wonderful World of Situations > Secure upload to ECUREP >=20 >=20 >=20 >=20 >=20 >=20 >=20 >=20 > From: "Redus, James E CIV DISA CSD (US)" <[email protected]= l>=20 > To: "[email protected]" <[email protected]>,=20 > Date: 10/24/2013 01:53 PM=20 > Subject: [TME10] Upgrade to ITM 6.2.3 or 6.3 ?=20 > Sent by: [email protected] >=20 >=20 >=20 >=20 >=20 > Hi List, >=20 > We have been at ITM 6.2.2.5 for a while, and we're looking at upgrading. W= e had planned on going to the most current fixpack of 6.2.3, but we are now c= onsidering going to 6.3. Do you have any experiences you could share as far a= s stability, upgrade problems, etc in going to 6.3?=20 >=20 > We run mostly OS agents plus a few Agent-Builder and Universal agents, and= we're feeding events thru Omnibus 7.3.1. >=20 > Thanks in advance for any info you care to share. >=20 > -James >=20 >=20 > _______________________________________________ > TME10 mailing list > [email protected] > Unsubscribe:[email protected]__________________________________= _____________ > TME10 mailing list > [email protected] > Unsubscribe:[email protected] >=20 > _______________________________________________ > TME10 mailing list > [email protected] > Unsubscribe:[email protected]=20 >=20 > _______________________________________________ > TME10 mailing list > [email protected] > Unsubscribe:[email protected] >=20 > _______________________________________________ > TME10 mailing list > [email protected] > Unsubscribe:[email protected] >=20 > _______________________________________________ > TME10 mailing list > [email protected] > Unsubscribe:[email protected] --Apple-Mail-D33D3D4E-BFE4-4443-B5B7-B4D786CC3AB1 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: 7bit <html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>In our case it was for a TEMS on RHEL 64 bit. The pmr was 09620,999,000 and it was for IV50167. The l2 guy says it only happens when upgrading from 6.3 base to 6.3.0.2</div><div><br></div><div><br></div><div><br>-JKS</div><div><br>On Oct 29, 2013, at 13:25, John Alvord <<a href="mailto:jalvord-r/[email protected]">jalvord-r/[email protected]</a>> wrote:<br><br></div><blockquote type="cite"><div><font size="2" face="sans-serif">Just so you know.. it is extremely rare for a provisional to be "available" for central services programs [TEMS/TEPS/etc]. They are created for a specific customer, a specific maintenance level and a specific hardware/operating_system level and sent just to that customer. L3 is always involved in deciding whether or not it can be done. </font> <br> <br><font size="2" face="sans-serif">*NOTE: in the last 10 years, there was a defect in ITM 6.2 GA and a provisional was created for all platforms and delivered via a technote.</font> <br> <br><font size="2" face="sans-serif">Also, other development areas - like the OS Agents for example - do create interim fixes which can be sent out by a L2 process.<br> </font><font size="3"><br> Regards, <br> ______________________________________________</font> <table width="433" style="border-collapse:collapse;"> <tbody><tr height="8"> <td width="433" style="border-style:solid;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size="1"><br> </font> <table width="433" style="border-collapse:collapse;"> <tbody><tr height="8"> <td width="221" style="border-style:solid;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><font size="1" face="Arial"><b>John Alvord</b><br> Advisory Engineer and ITM Historian<br> IBM Tivoli Monitoring 6 Platform<b><br> Customer Support </b><br> Office: 1-720-396-2788 <br> Mobile: none </font><font size="1" color="blue" face="Arial"><u><br> </u></font><a href="mailto:jalvord-r/[email protected]"><font size="1" color="blue" face="Arial"><u>jalvord-r/[email protected]</u></font></a><font size="3"><br> </font><font size="1" color="blue" face="Arial"><b><u><br> </u></b></font><a href="http://www.ibm.com/software/tivoli/"><font size="1" color="blue" face="Arial"><b><u>Cloud & Smarter Infrastructure</u></b></font></a> </td><td width="212" style="border-style:solid;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><a href="https://www.ibm.com/support/"><font size="1" color="blue" face="Arial"><u>IBM Support Portal</u></font></a><font size="1" color="blue" face="Arial"><u><br> </u></font><a href="http://www.ibm.com/support/entry/portal/Open_service_request/"><font size="1" color="blue" face="Arial"><u>Open a New Service Request</u></font></a><font size="1" color="blue" face="Arial"><u><br> </u></font><a href="https://www-304.ibm.com/jct05001c/de/support/ecurep/send_email.html#naming"><font size="1" color="blue" face="Arial"><u>Update your PMR via Email</u></font></a><font size="1" color="blue" face="Arial"><u><br> </u></font><a href="http://www-304.ibm.com/support/customercare/sas/f/handbook/getsupport.html#9"><font size="1" color="blue" face="Arial"><u>Escalate your PMR</u></font></a><font size="1" color="blue" face="Arial"><u><br> </u></font><a href="https://www.ibm.com/developerworks/mydeveloperworks/blogs/jalvord"><font size="1" color="blue" face="Arial"><u>My Blog: Wonderful World of Situations</u></font></a><font size="1" color="blue" face="Arial"><u><br> </u></font><a href="https://www.ecurep.ibm.com/app/upload"><font size="1" color="blue" face="Arial"><u>Secure upload to ECUREP</u></font></a> <p><a href="https://www.facebook.com/IBMTivolisupport"></a><a href="https://twitter.com/TivoliSupport"></a><a href="https://www.ibm.com/developerworks/servicemanagement/index.html"></a></p></td></tr></tbody></table> <br> </td></tr><tr height="8"> <td width="433" style="border-style:solid;border-color:#000000;border-width:0px 0px 0px 0px;padding:0px 0px;"><a href="http://www.ibm.com/software/tivoli//" target="_new"></a></td></tr></tbody></table> <br> <br> <br> <br> <br><font size="1" color="#5f5f5f" face="sans-serif">From: </font><font size="1" face="sans-serif">Jared Seaton <<a href="mailto:[email protected]">[email protected]</a>></font> <br><font size="1" color="#5f5f5f" face="sans-serif">To: </font><font size="1" face="sans-serif">"Discussion list for Tivoli product and Tivoli Ready products." <<a href="mailto:[email protected]">[email protected]</a>>, </font> <br><font size="1" color="#5f5f5f" face="sans-serif">Date: </font><font size="1" face="sans-serif">10/29/2013 09:48 AM</font> <br><font size="1" color="#5f5f5f" face="sans-serif">Subject: </font><font size="1" face="sans-serif">Re: [TME10] Upgrade to ITM 6.2.3 or 6.3 ?</font> <br><font size="1" color="#5f5f5f" face="sans-serif">Sent by: </font><font size="1" face="sans-serif"><a href="mailto:[email protected]">[email protected]</a></font> <br> <hr noshade=""> <br> <br> <br><font size="3">Hi Jay,</font> <br> <br><font size="3">Do you know if this issue is true for a clean installation, or just an upgrade?</font> <br> <br> <br> <br> <br><font size="3">------</font> <br><font size="3">Jared Seaton</font> <br> <br><a href="http://twitter.com/jmseaton" target="_blank"><font size="3" color="blue"><u>twitter.com/jmseaton</u></font></a> <br><font size="3"><br> </font> <br><font size="3">On Tue, Oct 29, 2013 at 12:22 PM, Jay Slay <</font><a href="mailto:[email protected]" target="_blank"><font size="3" color="blue"><u>[email protected]</u></font></a><font size="3">> wrote:</font> <br><font size="3">Upgrading from 6.3 to 6.3 FP 2 causes TEMS to segfault if the eif forwarder is used. I don't have the apar on hand but there is a provisional out for the problem.<br> <br> -JKS</font> <br><font size="3"><br> On Oct 29, 2013, at 11:06, John Alvord <</font><a href="mailto:jalvord-r/[email protected]" target="_blank"><font size="3" color="blue"><u>jalvord-r/[email protected]</u></font></a><font size="3">> wrote:<br> </font> <br><font size="3" face="sans-serif">All good points. </font><font size="3"><br> </font><font size="3" face="sans-serif"><br> A recent Oracle Java exposed an ITM issue that is being worked on</font><font size="3"> <br> </font><font size="3" face="sans-serif"><br> Prompt for Security Warning Dialog on IBM Tivoli Monitoring Browser Client (TEP)</font><font size="3"> </font><font size="3" color="blue"><u><br> </u></font><a href="http://www-01.ibm.com/support/docview.wss?uid=swg21651837" target="_blank"><font size="3" color="blue" face="sans-serif"><u>http://www-01.ibm.com/support/docview.wss?uid=swg21651837</u></font></a><font size="3"> <br> </font><font size="3" face="sans-serif"><br> and also this new APAR IV51394 TEP JWS CLIENT DOES NOT START WITH JAVA 7 U45 [Oracle Java 1.7.0u45]</font><font size="3"> <br> </font><font size="3" face="sans-serif"><br> The local fix is to use Browser client instead of Java Web Start,</font><font size="3"> <br> </font><font size="3" face="sans-serif"><br> Eventually you can track the APAR via this URL</font><font size="3"> <br> </font><font size="3" color="blue"><u><br> </u></font><a href="http://www.ibm.com/support/docview.wss?uid=swg1IV51394" target="_blank"><font size="3" color="blue" face="sans-serif"><u>http://www.ibm.com/support/docview.wss?uid=swg1IV51394</u></font></a><font size="3" face="sans-serif"> </font><font size="3"><br> </font><font size="3" face="sans-serif"><br> I am not prejudiced either way - every path has its advantages.</font><font size="3"><br> <br> Regards, <br> ______________________________________________ </font> <table width="433" style="border-collapse:collapse;"> <tbody><tr height="8"> <td width="431" style="border-style:solid;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px;"> <br> <table width="433" style="border-collapse:collapse;"> <tbody><tr height="8"> <td width="219" style="border-style:solid;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px;"><font size="1" face="Arial"><b>John Alvord</b><br> Advisory Engineer and ITM Historian<br> IBM Tivoli Monitoring 6 Platform<b><br> Customer Support </b><br> Office: </font><a href="tel:1-720-396-2788" target="_blank"><font size="1" color="blue" face="Arial"><u>1-720-396-2788</u></font></a><font size="1" face="Arial"> <br> Mobile: none </font><font size="3" color="blue"><u><br> </u></font><a href="mailto:jalvord-r/[email protected]" target="_blank"><font size="1" color="blue" face="Arial"><u>jalvord-r/[email protected]</u></font></a><font size="1" color="blue" face="Arial"><b><u><br> </u></b></font><font size="3" color="blue"><u><br> </u></font><a href="http://www.ibm.com/software/tivoli/" target="_blank"><font size="1" color="blue" face="Arial"><b><u>Cloud & Smarter Infrastructure</u></b></font></a><font size="3"> </font> </td><td width="209" style="border-style:solid;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px;"><a href="https://www.ibm.com/support/" target="_blank"><font size="1" color="blue" face="Arial"><u>IBM Support Portal</u></font></a><font size="3" color="blue"><u><br> </u></font><a href="http://www.ibm.com/support/entry/portal/Open_service_request/" target="_blank"><font size="1" color="blue" face="Arial"><u>Open a New Service Request</u></font></a><font size="3" color="blue"><u><br> </u></font><a href="https://www-304.ibm.com/jct05001c/de/support/ecurep/send_email.html#naming" target="_blank"><font size="1" color="blue" face="Arial"><u>Update your PMR via Email</u></font></a><font size="3" color="blue"><u><br> </u></font><a href="http://www-304.ibm.com/support/customercare/sas/f/handbook/getsupport.html#9" target="_blank"><font size="1" color="blue" face="Arial"><u>Escalate your PMR</u></font></a><font size="3" color="blue"><u><br> </u></font><a href="https://www.ibm.com/developerworks/mydeveloperworks/blogs/jalvord" target="_blank"><font size="1" color="blue" face="Arial"><u>My Blog: Wonderful World of Situations</u></font></a><font size="3" color="blue"><u><br> </u></font><a href="https://www.ecurep.ibm.com/app/upload" target="_blank"><font size="1" color="blue" face="Arial"><u>Secure upload to ECUREP</u></font></a><font size="3"> </font> <p><a href="https://www.facebook.com/IBMTivolisupport" target="_blank"></a><a href="https://twitter.com/TivoliSupport" target="_blank"></a><a href="https://www.ibm.com/developerworks/servicemanagement/index.html" target="_blank"></a></p></td></tr></tbody></table> <p> </p></td></tr><tr height="8"> <td width="431" style="border-style:solid;border-color:#000000;border-width:0px 0px 0px 0px;padding:1px 1px;"><a href="http://www.ibm.com/software/tivoli//" target="_blank"></a></td></tr></tbody></table> <br><font size="3"><br> <br> <br> <br> </font><font size="1" color="#5f5f5f" face="sans-serif"><br> From: </font><font size="1" face="sans-serif">"Redus, James E CIV DISA CSD (US)" <</font><a href="mailto:[email protected]" target="_blank"><font size="1" color="blue" face="sans-serif"><u>[email protected]</u></font></a><font size="1" face="sans-serif">></font><font size="3"> </font><font size="1" color="#5f5f5f" face="sans-serif"><br> To: </font><font size="1" face="sans-serif">"Discussion list for Tivoli product and Tivoli Ready products." <</font><a href="mailto:[email protected]" target="_blank"><font size="1" color="blue" face="sans-serif"><u>[email protected]</u></font></a><font size="1" face="sans-serif">>, </font><font size="1" color="#5f5f5f" face="sans-serif"><br> Date: </font><font size="1" face="sans-serif">10/29/2013 07:52 AM</font><font size="3"> </font><font size="1" color="#5f5f5f" face="sans-serif"><br> Subject: </font><font size="1" face="sans-serif">RE: [TME10] Upgrade to ITM 6.2.3 or 6.3 ?</font><font size="3"> </font><font size="1" color="#5f5f5f" face="sans-serif"><br> Sent by: </font><a href="mailto:[email protected]" target="_blank"><font size="1" color="blue" face="sans-serif"><u>[email protected]</u></font></a><font size="3"> <br> </font> <hr noshade=""><font size="3"><br> <br> </font><font size="3" color="#004080" face="Calibri"><br> Thanks for the info John.</font><font size="3"> </font><font size="3" color="#004080" face="Calibri"><br> </font><font size="3"> </font><font size="3" color="#004080" face="Calibri"><br> We are hesitant to go to the latest version, and are more interested in stability versus new features, but another consideration for us is the support for Java 7 in 6.3. In our environ we are required to keep up-to-date with Sun/Oracle Java (the latest version of which totally broke the TEP Webstart), and it is looking doubtful that 6.2.3 will work with future versions of Sun JRE7.</font><font size="3"> </font><font size="3" color="#004080" face="Calibri"><br> </font><font size="3"> </font><font size="3" color="#004080" face="Calibri"><br> Thanks again,</font><font size="3"> </font><font size="3" color="#004080" face="Calibri"><br> </font><font size="3"> </font><font size="3" color="#004080" face="Calibri"><br> -James</font><font size="3"> </font><font size="3" color="#004080" face="Calibri"><br> </font><font size="3"> </font><font size="3" color="#004080" face="Calibri"><br> </font><font size="3"> </font><font size="3" face="Tahoma"><b><br> From:</b> </font><a href="mailto:[email protected]" target="_blank"><font size="3" color="blue" face="Tahoma"><u>[email protected]</u></font></a><font size="3" face="Tahoma"> [</font><a href="mailto:[email protected]" target="_blank"><font size="3" color="blue" face="Tahoma"><u>mailto:[email protected]</u></font></a><font size="3" face="Tahoma">] <b>On Behalf Of </b>John Alvord<b><br> Sent:</b> Friday, October 25, 2013 11:02<b><br> To:</b> Discussion list for Tivoli product and Tivoli Ready products.<b><br> Subject:</b> Re: [TME10] Upgrade to ITM 6.2.3 or 6.3 ?</font><font size="3"> </font><font size="3" face="Times New Roman"><br> </font><font size="3"> </font><font size="3" face="Arial"><br> You have two potential goals</font><font size="3" face="Times New Roman"> </font><font size="3" face="Arial"><br> <br> 1) For maximum stability, get the latest maintenance level that is in fix-only status. You can easily spot fix-only status by checking the publications. For ITM 623, GA and FP1 have new doc and that means that ITM 623 FP2/FP3/FP4 are in [mostly] fix only mode. They also have most customer experience. The [mostly] refers to some serviceability changes that are added in to tune up the product. [One example is the APAR fix in ITM 623 FP4 to warn when a situation is "Filter object too big"].</font><font size="3" face="Times New Roman"> </font><font size="3" face="Arial"><br> <br> 2) For maximum features, get the latest maintenance level. ITM 630 GA/FP1/FP2 all have doc and so all come from Development and have really <b>amazing</b> new features. Great stuff. But they lack the depth of customer experience and related APAR fixes.</font><font size="3" face="Times New Roman"> </font><font size="3" face="Arial"><br> <br> APAR fixes in ITM 623 are usually cloned into ITM 630 - so there is a general overall improvement.</font><font size="3" face="Times New Roman"> </font><font size="3" face="Arial"><br> <br> You can chose which goal is most important to you and go that way.</font><font size="3" face="Times New Roman"> </font><font size="3" face="Arial"><br> <br> Just my humble opinion - probably not the official path.</font><font size="3" face="Times New Roman"><br> <br> Regards, <br> ______________________________________________ </font> <p> </p><table width="437" style="border-collapse:collapse;"> <tbody><tr height="8"> <td width="433" style="border-style:solid;border-color:#000000;border-width:1px 1px 3px 1px;padding:1px 1px;"><font size="3" face="Times New Roman"> </font><font size="3"> </font> <p> </p><p> <br> </p><table width="434" style="border-collapse:collapse;"> <tbody><tr height="8"> <td width="219" style="border-style:solid;border-color:#000000;border-width:1px 3px 1px 1px;padding:1px 1px;"><font size="1" face="Arial"><b>John Alvord</b><br> Advisory Engineer and ITM Historian<br> IBM Tivoli Monitoring 6 Platform<b><br> Customer Support </b><br> Office: </font><a href="tel:1-720-396-2788" target="_blank"><font size="1" color="blue" face="Arial"><u>1-720-396-2788</u></font></a><font size="1" face="Arial"> <br> Mobile: none </font><font size="3" color="blue"><u><br> </u></font><a href="mailto:jalvord-r/[email protected]" target="_blank"><font size="1" color="blue" face="Arial"><u>jalvord-r/[email protected]</u></font></a><font size="3" color="blue" face="Times New Roman"><u><br> </u></font><font size="3" color="blue"><u><br> </u></font><a href="http://www.ibm.com/software/tivoli/" target="_blank"><font size="1" color="blue" face="Arial"><b><u>Cloud & Smarter Infrastructure</u></b></font></a><font size="3" face="Times New Roman"> </font> </td><td width="206" style="border-style:solid;border-color:#000000;border-width:1px 1px 1px 3px;padding:1px 1px;"><a href="https://www.ibm.com/support/" target="_blank"><font size="1" color="blue" face="Arial"><u>IBM Support Portal</u></font></a><font size="3" color="blue"><u><br> </u></font><a href="http://www.ibm.com/support/entry/portal/Open_service_request/" target="_blank"><font size="1" color="blue" face="Arial"><u>Open a New Service Request</u></font></a><font size="3" color="blue"><u><br> </u></font><a href="https://www-304.ibm.com/jct05001c/de/support/ecurep/send_email.html#naming" target="_blank"><font size="1" color="blue" face="Arial"><u>Update your PMR via Email</u></font></a><font size="3" color="blue"><u><br> </u></font><a href="http://www-304.ibm.com/support/customercare/sas/f/handbook/getsupport.html#9" target="_blank"><font size="1" color="blue" face="Arial"><u>Escalate your PMR</u></font></a><font size="3" color="blue"><u><br> </u></font><a href="https://www.ibm.com/developerworks/mydeveloperworks/blogs/jalvord" target="_blank"><font size="1" color="blue" face="Arial"><u>My Blog: Wonderful World of Situations</u></font></a><font size="3" color="blue"><u><br> </u></font><a href="https://www.ecurep.ibm.com/app/upload" target="_blank"><font size="1" color="blue" face="Arial"><u>Secure upload to ECUREP</u></font></a><font size="3" face="Times New Roman"> </font></td></tr></tbody></table> <br> </td></tr><tr height="8"> <td width="433" style="border-style:solid;border-color:#000000;border-width:3px 1px 1px 1px;padding:1px 1px;"></td></tr></tbody></table> <br><font size="3" face="Times New Roman"><br> <br> <br> <br> </font><font size="1" color="#5f5f5f" face="Arial"><br> <br> From: </font><font size="1" face="Arial">"Redus, James E CIV DISA CSD (US)" <</font><a href="mailto:[email protected]" target="_blank"><font size="1" color="blue" face="Arial"><u>[email protected]</u></font></a><font size="1" face="Arial">></font><font size="3" face="Times New Roman"> </font><font size="1" color="#5f5f5f" face="Arial"><br> To: </font><font size="1" face="Arial">"</font><a href="mailto:[email protected]" target="_blank"><font size="1" color="blue" face="Arial"><u>[email protected]</u></font></a><font size="1" face="Arial">" <</font><a href="mailto:[email protected]" target="_blank"><font size="1" color="blue" face="Arial"><u>[email protected]</u></font></a><font size="1" face="Arial">>, </font><font size="1" color="#5f5f5f" face="Arial"><br> Date: </font><font size="1" face="Arial">10/24/2013 01:53 PM</font><font size="3" face="Times New Roman"> </font><font size="1" color="#5f5f5f" face="Arial"><br> Subject: </font><font size="1" face="Arial">[TME10] Upgrade to ITM 6.2.3 or 6.3 ?</font><font size="3" face="Times New Roman"> </font><font size="1" color="#5f5f5f" face="Arial"><br> Sent by: </font><a href="mailto:[email protected]" target="_blank"><font size="1" color="blue" face="Arial"><u>[email protected]</u></font></a><font size="3" face="Times New Roman"> </font> <div align="center"> <hr noshade=""></div> <br><font size="3" face="Times New Roman"><br> <br> </font><font size="3" face="Courier New"><br> <br> Hi List,<br> <br> We have been at ITM 6.2.2.5 for a while, and we're looking at upgrading. We had planned on going to the most current fixpack of 6.2.3, but we are now considering going to 6.3. Do you have any experiences you could share as far as stability, upgrade problems, etc in going to 6.3? <br> <br> We run mostly OS agents plus a few Agent-Builder and Universal agents, and we're feeding events thru Omnibus 7.3.1.<br> <br> Thanks in advance for any info you care to share.<br> <br> -James<br> <br> <br> _______________________________________________<br> TME10 mailing list</font><font size="3" color="blue"><u><br> </u></font><a href="mailto:[email protected]" target="_blank"><font size="3" color="blue" face="Courier New"><u>[email protected]</u></font></a><font size="3" face="Courier New"><br> Unsubscribe:TME10-</font><a href="mailto:[email protected]" target="_blank"><font size="3" color="blue" face="Courier New"><u>[email protected]</u></font></a><tt><font size="3">_______________________________________________<br> TME10 mailing list</font></tt><tt><font size="3" color="blue"><u><br> </u></font></tt><a href="mailto:[email protected]" target="_blank"><tt><font size="3" color="blue"><u>[email protected]</u></font></tt></a><tt><font size="3"><br> Unsubscribe:TME10-</font></tt><a href="mailto:[email protected]" target="_blank"><tt><font size="3" color="blue"><u>[email protected]</u></font></tt></a><font size="3"><br> </font> <br><font size="3">_______________________________________________<br> TME10 mailing list</font><font size="3" color="blue"><u><br> </u></font><a href="mailto:[email protected]" target="_blank"><font size="3" color="blue"><u>[email protected]</u></font></a><font size="3"><br> Unsubscribe:TME10-</font><a href="mailto:[email protected]" target="_blank"><font size="3" color="blue"><u>[email protected]</u></font></a> <br><font size="3"><br> _______________________________________________<br> TME10 mailing list</font><font size="3" color="blue"><u><br> </u></font><a href="mailto:[email protected]"><font size="3" color="blue"><u>[email protected]</u></font></a><font size="3" color="blue"><u><br> </u></font><a href="mailto:Unsubscribe%[email protected]"><font size="3" color="blue"><u>Unsubscribe:[email protected]</u></font></a><font size="3"><br> </font> <br><tt><font size="2">_______________________________________________<br> TME10 mailing list<br> <a href="mailto:[email protected]">[email protected]</a><br> Unsubscribe:TME10-<a href="mailto:[email protected]">[email protected]</a><br> </font></tt> <br></div></blockquote><blockquote type="cite"><div><span>_______________________________________________</span><br><span>TME10 mailing list</span><br><span><a href="mailto:[email protected]">[email protected]</a></span><br><span>Unsubscribe:TME10-<a href="mailto:[email protected]">[email protected]</a></span><br></div></blockquote></body></html> --Apple-Mail-D33D3D4E-BFE4-4443-B5B7-B4D786CC3AB1-- --===============0484537720== Content-Type: text/plain; charset="iso-8859-1" MIME-Version: 1.0 Content-Transfer-Encoding: quoted-printable Content-Disposition: inline _______________________________________________ TME10 mailing list [email protected] Unsubscribe:[email protected] --===============0484537720==--