[ITM] Out of sync HUB TEMS?

"Battista, Joe" <[email protected]> Thu, 31 Oct 2013 14:09:19 +0000
Newsgroups gmane.comp.sysutils.tivoli.general
Message-ID <CD2BE4CF4B56C0418FE90A2F0AA253F705A8E2FE__48801.3966278688$1383228651$gmane$org@SM-EXMAIL-P4.carefirst.com>
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We recently upgraded to ITM 6.2.3 FP03. Our environment consists of a pair =
of HUB TEMS, (primary and hot-standby) and four Remote TEMS for our agents.=
 We shut down our primary HUB which forced the failover to the hot-standby.=
  Within a period of time we started receiving agent offline alerts which w=
e sort of expected since our Remote TEMS were failing over to the hot-stand=
by HUB.  It's been a while since we left our hot-standby HUB run as the pri=
mary.

After closer review, we noticed some of the offline agent alerts were from =
servers that had been removed from our environment some time ago.
I see references to the servers that no longer exist in our environment in =
the QA1*.DB files on the hot-standby HUB but not on the primary HUB, specif=
ically tables QA1CSTSC.DB, QA1CSTSH.DB and QA1DNSAV.DB.

I assume this means in some way our HUB TEMS are out-of-sync? Is there an e=
asy way to get our hot-standby cleaned up and in-sync with the primary HUB?=



Thanks,
Joe




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<p class=3D"MsoNormal"><span lang=3D"EN" style=3D"color:#1F497D">We recentl=
y upgraded to ITM 6.2.3 FP03. Our environment consists of a pair of HUB TEM=
S, (primary and hot-standby) and four Remote TEMS for our agents. We shut d=
own our primary HUB which forced the failover
 to the hot-standby.&nbsp; Within a period of time&nbsp;we started receivin=
g agent offline alerts which we sort of expected since our Remote TEMS were=
 failing over to the hot-standby HUB.&nbsp; It&#8217;s been a while since w=
e left our hot-standby HUB run as the primary.
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN" style=3D"color:#1F497D"><o:p>&nbsp=
;</o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN" style=3D"color:#1F497D">After&nbsp=
;closer review,&nbsp;we noticed some of the offline agent alerts&nbsp;were =
from servers that had been removed from our environment some time ago.
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN" style=3D"color:#1F497D">I see refe=
rences to the servers that no longer exist in our environment in the QA1*.D=
B files on the hot-standby HUB but not on the primary HUB, specifically tab=
les QA1CSTSC.DB, QA1CSTSH.DB and QA1DNSAV.DB.
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN" style=3D"color:#1F497D"><o:p>&nbsp=
;</o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN" style=3D"color:#1F497D">I assume t=
his means in some way our HUB TEMS are out-of-sync? Is there an easy way to=
 get our hot-standby cleaned up and in-sync with the primary HUB?<o:p></o:p=
></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN" style=3D"color:#1F497D"><o:p>&nbsp=
;</o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN" style=3D"color:#1F497D"><o:p>&nbsp=
;</o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN" style=3D"color:#1F497D">Thanks, <o=
:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN" style=3D"color:#1F497D">Joe&nbsp; =
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"><o:p>&nbsp;</o:p></spa=
n></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<br clear=3Dall> **********************************************************=
********************* <br>=0D
=0D
Unauthorized interception of this communication could be a violation of Fed=
eral and State Law. This communication and any files transmitted with it ar=
e confidential and may contain protected health information. This communica=
tion is solely for the use of the person or entity to whom it was addressed=
. If you are not the intended recipient, any use, distribution, printing or=
 acting in reliance on the contents of this message is strictly prohibited.=
 If you have received this message in error, please notify the sender and d=
estroy any and all copies. Thank you.. <br>=0D
=0D
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