Re: [ITM] Out of sync HUB TEMS?
Jay Slay <[email protected]> Thu, 31 Oct 2013 16:09:52 -0400
| Newsgroups | gmane.comp.sysutils.tivoli.general |
|---|---|
| Message-ID | <2ED508D9-D8DC-4E53-A839-3F947F449618__48285.6758092113$1383261224$gmane$org@gmail.com> |
--===============1236293423== Content-Type: multipart/alternative; boundary=Apple-Mail-F2467879-5B8B-4E3B-AC21-0722FAB13460 Content-Transfer-Encoding: 7bit --Apple-Mail-F2467879-5B8B-4E3B-AC21-0722FAB13460 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable The cleanms needs to happen after failover while your standby hub is acting p= rimary. =20 -jks > On Oct 31, 2013, at 14:01, "Liu, Jun Feng" <[email protected]> wrote: >=20 > We have the same problem, even I clear offline, they will be back when the= failover happen again. > =20 > =20 > =20 > Thanks > =20 > Jun Feng Liu > =20 > =20 > =20 > From: [email protected] [mailto:[email protected]= m] On Behalf Of John Alvord > Sent: Thursday, October 31, 2013 12:12 PM > To: Discussion list for Tivoli product and Tivoli Ready products. > Subject: Re: [TME10] [ITM] Out of sync HUB TEMS? > =20 > The internal equivalent of the INODESTS [node status table - TNODESAV] is n= ot synchronized between the primary hub TEMS and the backup hub TEMS. You pr= obably need to do a=20 >=20 > ./tacmd cleanms -a =20 >=20 > to remove all the offline nodes. >=20 > Regards,=20 > ______________________________________________ > =20 > John Alvord > Advisory Engineer and ITM Historian > IBM Tivoli Monitoring 6 Platform > Customer Support=20 > Office: 1-720-396-2788=20 > Mobile: none=20 > jalvord-r/[email protected] >=20 > Cloud & Smarter Infrastructure > IBM Support Portal > Open a New Service Request > Update your PMR via Email > Escalate your PMR > My Blog: Wonderful World of Situations > Secure upload to ECUREP >=20 >=20 >=20 >=20 >=20 > From: "Battista, Joe" <[email protected]>=20 > To: "[email protected]" <[email protected]>,=20 > Date: 10/31/2013 07:35 AM=20 > Subject: [TME10] [ITM] Out of sync HUB TEMS?=20 > Sent by: [email protected] >=20 >=20 >=20 > We recently upgraded to ITM 6.2.3 FP03. Our environment consists of a pair= of HUB TEMS, (primary and hot-standby) and four Remote TEMS for our agents.= We shut down our primary HUB which forced the failover to the hot-standby. = Within a period of time we started receiving agent offline alerts which we s= ort of expected since our Remote TEMS were failing over to the hot-standby H= UB. It=E2=80=99s been a while since we left our hot-standby HUB run as the p= rimary.=20 > =20 > After closer review, we noticed some of the offline agent alerts were from= servers that had been removed from our environment some time ago.=20 > I see references to the servers that no longer exist in our environment in= the QA1*.DB files on the hot-standby HUB but not on the primary HUB, specif= ically tables QA1CSTSC.DB, QA1CSTSH.DB and QA1DNSAV.DB.=20 > =20 > I assume this means in some way our HUB TEMS are out-of-sync? Is there an e= asy way to get our hot-standby cleaned up and in-sync with the primary HUB?=20= > =20 > =20 > Thanks,=20 > Joe =20 > =20 > =20 >=20 > **************************************************************************= *****=20 > Unauthorized interception of this communication could be a violation of Fe= deral and State Law. This communication and any files transmitted with it ar= e confidential and may contain protected health information. This communicat= ion is solely for the use of the person or entity to whom it was addressed. I= f you are not the intended recipient, any use, distribution, printing or act= ing in reliance on the contents of this message is strictly prohibited. If y= ou have received this message in error, please notify the sender and destroy= any and all copies. Thank you..=20 > **************************************************************************= ***** _______________________________________________ > TME10 mailing list > [email protected] > Unsubscribe:[email protected] >=20 >=20 > NOTICE: Confidential message which may be privileged. Unauthorized use/dis= closure prohibited. If received in error, please go to www.td.com/legal for i= nstructions. > AVIS : Message confidentiel dont le contenu peut =C3=AAtre privil=C3=A9gi=C3= =A9. Utilisation/divulgation interdites sans permission. Si re=C3=A7u par er= reur, pri=C3=A8re d'aller au www.td.com/francais/avis_juridique pour des ins= tructions. >=20 > _______________________________________________ > TME10 mailing list > [email protected] > Unsubscribe:[email protected] --Apple-Mail-F2467879-5B8B-4E3B-AC21-0722FAB13460 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable <html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=3D= utf-8"></head><body dir=3D"auto"><div>The cleanms needs to happen after fail= over while your standby hub is acting primary. </div><div><br><br>-jks= </div><div><br>On Oct 31, 2013, at 14:01, "Liu, Jun Feng" <<a href=3D"mai= lto:[email protected]">[email protected]</a>> wrote:<br><br></div><bloc= kquote type=3D"cite"><div><meta http-equiv=3D"Content-Type" content=3D"text/= html; charset=3Dus-ascii"><meta name=3D"Generator" content=3D"Microsoft Word= 14 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML)= ;} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} </style><![endif]--><style><!-- /* Font Definitions */ @font-face {font-family:SimSun; panose-1:2 1 6 0 3 1 1 1 1 1;} @font-face {font-family:SimSun; panose-1:2 1 6 0 3 1 1 1 1 1;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} @font-face {font-family:"\@SimSun"; panose-1:2 1 6 0 3 1 1 1 1 1;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; font-size:12.0pt; font-family:"Times New Roman","serif";} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {mso-style-priority:99; color:purple; text-decoration:underline;} p {mso-style-priority:99; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; font-size:12.0pt; font-family:"Times New Roman","serif";} tt {mso-style-priority:99; font-family:"Courier New";} span.EmailStyle19 {mso-style-type:personal-reply; font-family:"Calibri","sans-serif"; color:#1F497D;} .MsoChpDefault {mso-style-type:export-only; font-family:"Calibri","sans-serif";} @page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in;} div.WordSection1 {page:WordSection1;} --></style><!--[if gte mso 9]><xml> <o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" /> </xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext=3D"edit"> <o:idmap v:ext=3D"edit" data=3D"1" /> </o:shapelayout></xml><![endif]--><div class=3D"WordSection1"><p class=3D"Ms= oNormal"><span style=3D"font-size:11.0pt;font-family:"Calibri",&qu= ot;sans-serif";color:#1F497D">We have the same problem, even I clear of= fline, they will be back when the failover happen again.<o:p></o:p></span></= p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"C= alibri","sans-serif";color:#1F497D"><o:p> </o:p></span><= /p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"= Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span>= </p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"= ;Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span= ></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quo= t;Arial","sans-serif";color:#2C0795">Thanks</span><span style= =3D"font-size:11.0pt;font-family:"Calibri","sans-serif";= color:#2C0795"><o:p></o:p></span></p><p class=3D"MsoNormal"><span style=3D"f= ont-size:11.0pt;font-family:"Calibri","sans-serif";color= :#2C0795"> <o:p></o:p></span></p><p class=3D"MsoNormal"><span style=3D"= font-size:11.0pt;font-family:"Arial","sans-serif";color:= #2C0795">Jun Feng Liu</span><span style=3D"font-size:11.0pt;font-family:&quo= t;Calibri","sans-serif";color:#2C0795"><o:p></o:p></span></p>= <p class=3D"MsoNormal"><span lang=3D"FR-CA" style=3D"font-size:11.0pt;font-f= amily:"Arial","sans-serif";color:blue"> </span><spa= n lang=3D"FR-CA" style=3D"font-size:11.0pt;font-family:"Calibri",&= quot;sans-serif";color:#1F497D"><o:p></o:p></span></p><p class=3D"MsoNo= rmal"><span lang=3D"FR-CA" style=3D"font-size:11.0pt;font-family:"Calib= ri","sans-serif";color:#1F497D"><o:p> </o:p></span></p><= p class=3D"MsoNormal"><span lang=3D"FR-CA" style=3D"font-size:11.0pt;font-fa= mily:"Calibri","sans-serif";color:#1F497D"><o:p> </= o:p></span></p><p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;fon= t-family:"Tahoma","sans-serif"">From:</span></b><span st= yle=3D"font-size:10.0pt;font-family:"Tahoma","sans-serif"= ;"> <a href=3D"mailto:[email protected]">[email protected]= .ibm.com</a> [<a href=3D"mailto:[email protected]">mailto:tme10= [email protected]</a>] <b>On Behalf Of </b>John Alvord<br><b>Sent:</= b> Thursday, October 31, 2013 12:12 PM<br><b>To:</b> Discussion list for Tiv= oli product and Tivoli Ready products.<br><b>Subject:</b> Re: [TME10] [ITM] O= ut of sync HUB TEMS?<o:p></o:p></span></p><p class=3D"MsoNormal"><o:p> = </o:p></p><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family= :"Arial","sans-serif"">The internal equivalent of the IN= ODESTS [node status table - TNODESAV] is not synchronized between the primar= y hub TEMS and the backup hub TEMS. You probably need to do a </span><br><br= ><span style=3D"font-size:10.0pt;font-family:"Arial","sans-se= rif"">./tacmd cleanms -a </span> <br><br><span style=3D"fon= t-size:10.0pt;font-family:"Arial","sans-serif"">to remov= e all the offline nodes.<br></span><br>Regards, <br>________________________= ______________________ <o:p></o:p></p><table class=3D"MsoNormalTable" border= =3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"433" style=3D"width:324.= 75pt;border-collapse:collapse"><tbody><tr style=3D"height:6.0pt"><td width=3D= "433" style=3D"width:324.75pt;border:solid black 1.0pt;padding:0in 0in 0in 0= in;height:6.0pt"><p class=3D"MsoNormal"><o:p> </o:p></p><table class=3D= "MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"4= 33" style=3D"width:324.75pt;border-collapse:collapse"><tbody><tr style=3D"he= ight:6.0pt"><td width=3D"221" style=3D"width:165.75pt;border:solid black 1.0= pt;padding:0in 0in 0in 0in;height:6.0pt"><p class=3D"MsoNormal" style=3D"mso= -line-height-alt:6.0pt"><b><span style=3D"font-size:7.5pt;font-family:"= Arial","sans-serif"">John Alvord</span></b><span style=3D"fon= t-size:7.5pt;font-family:"Arial","sans-serif""><br>Advis= ory Engineer and ITM Historian<br>IBM Tivoli Monitoring 6 Platform<b><br>Cus= tomer Support </b><br>Office: 1-720-396-2788 <br>Mobile: none <u><span style= =3D"color:blue"><br></span></u></span><a href=3D"mailto:jalvord-r/[email protected]">= <span style=3D"font-size:7.5pt;font-family:"Arial","sans-seri= f"">jalvord-r/[email protected]</span></a><br><b><u><span style=3D"font-size:7.5= pt;font-family:"Arial","sans-serif";color:blue"><br></sp= an></u></b><a href=3D"http://www.ibm.com/software/tivoli/"><b><span style=3D= "font-size:7.5pt;font-family:"Arial","sans-serif"">Cloud= & Smarter Infrastructure</span></b></a> <o:p></o:p></p></td><td width=3D= "212" style=3D"width:159.0pt;border:solid black 1.0pt;border-left:none;paddi= ng:0in 0in 0in 0in;height:6.0pt"><p class=3D"MsoNormal" style=3D"mso-line-he= ight-alt:6.0pt"><a href=3D"https://www.ibm.com/support/"><span style=3D"font= -size:7.5pt;font-family:"Arial","sans-serif"">IBM Suppor= t Portal</span></a><u><span style=3D"font-size:7.5pt;font-family:"Arial= ","sans-serif";color:blue"><br></span></u><a href=3D"http://w= ww.ibm.com/support/entry/portal/Open_service_request/"><span style=3D"font-s= ize:7.5pt;font-family:"Arial","sans-serif"">Open a New S= ervice Request</span></a><u><span style=3D"font-size:7.5pt;font-family:"= ;Arial","sans-serif";color:blue"><br></span></u><a href=3D"ht= tps://www-304.ibm.com/jct05001c/de/support/ecurep/send_email.html#naming"><s= pan style=3D"font-size:7.5pt;font-family:"Arial","sans-serif&= quot;">Update your PMR via Email</span></a><u><span style=3D"font-size:7.5pt= ;font-family:"Arial","sans-serif";color:blue"><br></span= ></u><a href=3D"http://www-304.ibm.com/support/customercare/sas/f/handbook/g= etsupport.html#9"><span style=3D"font-size:7.5pt;font-family:"Arial&quo= t;,"sans-serif"">Escalate your PMR</span></a><u><span style=3D"fon= t-size:7.5pt;font-family:"Arial","sans-serif";color:blue= "><br></span></u><a href=3D"https://www.ibm.com/developerworks/mydeveloperwo= rks/blogs/jalvord"><span style=3D"font-size:7.5pt;font-family:"Arial&qu= ot;,"sans-serif"">My Blog: Wonderful World of Situations</span></a= ><u><span style=3D"font-size:7.5pt;font-family:"Arial","sans-= serif";color:blue"><br></span></u><a href=3D"https://www.ecurep.ibm.com= /app/upload"><span style=3D"font-size:7.5pt;font-family:"Arial",&q= uot;sans-serif"">Secure upload to ECUREP</span></a> <o:p></o:p></p></td= ></tr></tbody></table></td></tr><tr style=3D"height:6.0pt"><td width=3D"433"= style=3D"width:324.75pt;border:solid black 1.0pt;border-top:none;padding:0i= n 0in 0in 0in;height:6.0pt"></td></tr></tbody></table><p class=3D"MsoNormal"= ><br><br><br><br><br><span style=3D"font-size:7.5pt;font-family:"Arial&= quot;,"sans-serif";color:#5F5F5F">From:  = ;</span><span style=3D"font-size:7.5pt;font-family:"Arial","s= ans-serif"">"Battista, Joe" <<a href=3D"mailto:JOE.BATTISTA@carefirs= t.com">[email protected]</a>></span> <br><span style=3D"font-siz= e:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F">= To: </span><span style=3D"font-size:7.5pt;font-fa= mily:"Arial","sans-serif"">"<a href=3D"mailto:tme10@list= s.ca.ibm.com">[email protected]</a>" <<a href=3D"mailto:tme10@lists.= ca.ibm.com">[email protected]</a>>, </span><br><span style=3D"font-s= ize:7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F"= >Date: </span><span style=3D"font-size:7.5pt;font= -family:"Arial","sans-serif"">10/31/2013 07:35 AM</span>= <br><span style=3D"font-size:7.5pt;font-family:"Arial","sans= -serif";color:#5F5F5F">Subject: </span><span= style=3D"font-size:7.5pt;font-family:"Arial","sans-serif&quo= t;">[TME10] [ITM] Out of sync HUB TEMS?</span> <br><span style=3D"font-size:= 7.5pt;font-family:"Arial","sans-serif";color:#5F5F5F">Se= nt by: </span><span style=3D"font-size:7.5pt;font= -family:"Arial","sans-serif""><a href=3D"mailto:tme10-bo= [email protected]">[email protected]</a></span> <o:p></o:p= ></p><div class=3D"MsoNormal" align=3D"center" style=3D"text-align:center"><= hr size=3D"2" width=3D"100%" noshade=3D"" style=3D"color:#A0A0A0" align=3D"c= enter"></div><p class=3D"MsoNormal"><br><br><br><span style=3D"font-size:10.= 0pt;font-family:"Calibri","sans-serif";color:#004080">We= recently upgraded to ITM 6.2.3 FP03. Our environment consists of a pair of H= UB TEMS, (primary and hot-standby) and four Remote TEMS for our agents. We s= hut down our primary HUB which forced the failover to the hot-standby.  = ;Within a period of time we started receiving agent offline alerts which we s= ort of expected since our Remote TEMS were failing over to the hot-standby H= UB. It=E2=80=99s been a while since we left our hot-standby HUB run as= the primary. </span><br><span style=3D"font-size:10.0pt;font-family:"C= alibri","sans-serif";color:#004080"> </span> <br><span s= tyle=3D"font-size:10.0pt;font-family:"Calibri","sans-serif&qu= ot;;color:#004080">After closer review, we noticed some of the offline agent= alerts were from servers that had been removed from our environment some ti= me ago. </span><br><span style=3D"font-size:10.0pt;font-family:"Calibri= ","sans-serif";color:#004080">I see references to the servers= that no longer exist in our environment in the QA1*.DB files on the hot-sta= ndby HUB but not on the primary HUB, specifically tables QA1CSTSC.DB, QA1CST= SH.DB and QA1DNSAV.DB. </span><br><span style=3D"font-size:10.0pt;font-famil= y:"Calibri","sans-serif";color:#004080"> </span> <b= r><span style=3D"font-size:10.0pt;font-family:"Calibri","sans= -serif";color:#004080">I assume this means in some way our HUB TEMS are= out-of-sync? Is there an easy way to get our hot-standby cleaned up and in-= sync with the primary HUB?</span> <br><span style=3D"font-size:10.0pt;font-f= amily:"Calibri","sans-serif";color:#004080"> </span= > <br><span style=3D"font-size:10.0pt;font-family:"Calibri","= sans-serif";color:#004080"> </span> <br><span style=3D"font-size:1= 0.0pt;font-family:"Calibri","sans-serif";color:#004080">= Thanks, </span><br><span style=3D"font-size:10.0pt;font-family:"Calibri= ","sans-serif";color:#004080">Joe </span> <br><span sty= le=3D"font-size:10.0pt;font-family:"Calibri","sans-serif"= ;;color:#004080"> </span> <br><span style=3D"font-size:10.0pt;font-fami= ly:"Calibri","sans-serif""> </span> <o:p></o:p></p>= <p><br>*********************************************************************= ********** <br>Unauthorized interception of this communication could be a vi= olation of Federal and State Law. This communication and any files transmitt= ed with it are confidential and may contain protected health information. Th= is communication is solely for the use of the person or entity to whom it wa= s addressed. If you are not the intended recipient, any use, distribution, p= rinting or acting in reliance on the contents of this message is strictly pr= ohibited. If you have received this message in error, please notify the send= er and destroy any and all copies. Thank you.. <br>*************************= ****************************************************** <tt><span style=3D"fo= nt-size:10.0pt">_______________________________________________</span></tt><= span style=3D"font-size:10.0pt;font-family:"Courier New""><br><tt>= TME10 mailing list</tt><br><tt><a href=3D"mailto:[email protected]">TME= [email protected]</a></tt><br><tt>Unsubscribe:TME10-<a href=3D"mailto:leav= [email protected]">[email protected]</a></tt></span><o:p></o:p></p></d= iv><p><font face=3D"Arial" style=3D"font-size:8pt;"><br> NOTICE: Confidential message which may be privileged. Unauthorized use/discl= osure prohibited. If received in error, please go to <a href=3D"http://www.t= d.com/legal">www.td.com/legal</a> for instructions.<br> AVIS : Message confidentiel dont le contenu peut =C3=AAtre privil=C3=A9gi=C3= =A9. Utilisation/divulgation interdites sans permission. Si re=C3=A7u par er= reur, pri=C3=A8re d'aller au <a href=3D"http://www.td.com/francais/avis_juri= dique">www.td.com/francais/avis_juridique</a> pour des instructions.</font><= /p> </div></blockquote><blockquote type=3D"cite"><div><span>____________________= ___________________________</span><br><span>TME10 mailing list</span><br><sp= an><a href=3D"mailto:[email protected]">[email protected]</a></spa= n><br><span>Unsubscribe:TME10-<a href=3D"mailto:[email protected]">leav= [email protected]</a></span><br></div></blockquote></body></html>= --Apple-Mail-F2467879-5B8B-4E3B-AC21-0722FAB13460-- --===============1236293423== Content-Type: text/plain; charset="iso-8859-1" MIME-Version: 1.0 Content-Transfer-Encoding: quoted-printable Content-Disposition: inline _______________________________________________ TME10 mailing list [email protected] Unsubscribe:[email protected] --===============1236293423==--