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http://bugs.hylafax.org/show_bug.cgi?id=919
------- Comment #2 from [email protected] 2009-11-02 09:47 -------
Hello Darren,
Thanks for your help and reply
The document image which we have received is half or we can say cropped, which
indicates it is incomplete, additionally it happens this at that client place
occasionally
I will sure go ahead with update of HylaFAX and I am continuously observing for
any occurrence of same kind of issue again
I will update that one but on the other hand rather then update is there
anything have to take care as if you have received same kind of issue in past
like pages are cropped or half, then the resolution to that issue would be the
thing which I would have to look for (Just guess)
Once again Thanks
-- Paras
(In reply to comment #1)
> Paras,
>
> You're running a relatively old version of HylaFAX, we recommend you upgrade to
> the latest (currently 6.0.3) if at all possible.
>
> On the face of it, the session log you attached shows the successful receipt of
> a single page, the remote told us that's all it had to send, and we confirmed
> successful receipt.
>
> If you can reproduce the problem using 6.0.3 please provide more detail about
> exactly what the sender was trying to send, and how that compares to what you
> received.
>
> -Darren
>
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