Re: Waiting for modem to come free

in my case, I have to turn the modem off / on again.


On 12/08/2015 08:58 AM, Christo Labuschagne wrote:
> Good day Lee
>
> Thank you for the feedback, but unfortunately there was no lock file when I struck the issue.  Any other idea's I can look for?
>
> Kind regards
> Christo
>
> -----Original Message-----
> From: Lee Howard [mailto:[email protected]]
> Sent: 08 December 2015 12:18 AM
> To: Christo Labuschagne
> Cc: [email protected]
> Subject: Re: [hylafax-users] Waiting for modem to come free
>
> On 12/06/2015 09:11 PM, Christo Labuschagne wrote:
>> Good day
>>
>> I?ve tried to find something on the internet about this, but there was
>> not much about it. What causes Hylafax+ 5.5.6 to go into the state
>> ?Waiting for modem to come free?? I have implemented code that hard
>> reboots the device and restarts the faxgetty service when I detect it,
>> but it does not always come up again. This feels like a band aid
>> though. How do I go about finding the cause of the problem? I did read
>> that I should use the wedging application/script, but again, a band aid.
>>
>> I?m using a Davicom modem on an embedded linux os.
>>
> "Waiting for modem to come free" means that a process (usually faxgetty but also possibly faxsend) is wanting to access the modem, but that it sees a lock-file (from some other process) and is waiting for the lock-file to disappear.
>
> HylaFAX does check the lock-file to see if the process is still running.
> It should clear the lock-file if the process is not alive.
>
> So, to troubleshoot it when this happens you need to see what processes are using the modem device, what process is listed in the lock-file, and see which HylaFAX processes are running.
>
> So, these commands may help:
>
> lsof | grep /dev/ttyS3 (where /dev/ttyS3 is your modem device) cat /var/lock/lck..ttyS3 ps aux | grep fax
>
> Thanks,
>
> Lee.
>
>
>
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