Trouble receiving faxes from certain sources

Jason Rissler <[email protected]> Wed, 8 May 2019 11:59:29 -0500
Newsgroups gmane.comp.telephony.fax.hylafax.user
Message-ID <[email protected]>
--tldyuau373sswx3r
Content-Type: text/plain; charset=us-ascii
Content-Disposition: inline

Hi,

Using HylaFAX+ with a standard USB modem.

I am having a problem that I can not receive faxes successfully from a 
few senders. I'm attaching a log from one of the sessions in hopes that 
someone can tell me what setting I could tweak or what the problem might 
be. I can receive fine from this sender when using an HP Officejet Pro 
multifunction machine but not with HylaFAX+.

Thanks for any pointers.
-- 
Best regards,
Jason Rissler


--tldyuau373sswx3r
Content-Type: text/plain; charset=us-ascii
Content-Disposition: attachment; filename=c000000118

May 08 11:44:30.01: [  499]: SESSION BEGIN 000000118 2708858374
May 08 11:44:30.01: [  499]: HylaFAX (tm) Version 5.6.1
May 08 11:44:30.01: [  499]: <-- [4:ATA\r]
May 08 11:44:35.65: [  499]: --> [7:CONNECT]
May 08 11:44:35.65: [  499]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyACM1'
May 08 11:44:35.65: [  499]: RECV FAX: begin
May 08 11:44:35.65: [  499]: <-- data [32]
May 08 11:44:35.65: [  499]: <-- data [2]
May 08 11:44:38.49: [  499]: --> [7:CONNECT]
May 08 11:44:38.49: [  499]: <-- data [23]
May 08 11:44:38.49: [  499]: <-- data [2]
May 08 11:44:39.27: [  499]: --> [7:CONNECT]
May 08 11:44:39.27: [  499]: <-- data [13]
May 08 11:44:39.27: [  499]: <-- data [2]
May 08 11:44:40.35: [  499]: --> [2:OK]
May 08 11:44:40.35: [  499]: <-- [9:AT+FRH=3\r]
May 08 11:44:41.15: [  499]: --> [7:CONNECT]
May 08 11:44:43.11: [  499]: --> [2:OK]
May 08 11:44:43.11: [  499]: RECV recv TSI (sender id)
May 08 11:44:43.11: [  499]: REMOTE TSI "6506556633"
May 08 11:44:43.11: [  499]: <-- [9:AT+FRH=3\r]
May 08 11:44:43.15: [  499]: --> [7:CONNECT]
May 08 11:44:43.15: [  499]: --> [2:OK]
May 08 11:44:43.15: [  499]: RECV recv DCS (command signal)
May 08 11:44:43.15: [  499]: REMOTE wants 14400 bit/s
May 08 11:44:43.15: [  499]: REMOTE wants A4 page width (215 mm)
May 08 11:44:43.15: [  499]: REMOTE wants unlimited page length
May 08 11:44:43.15: [  499]: REMOTE wants 7.7 line/mm
May 08 11:44:43.15: [  499]: REMOTE wants 2-D MMR
May 08 11:44:43.15: [  499]: REMOTE wants T.30 Annex A, 256-byte ECM
May 08 11:44:43.15: [  499]: RECV training at v.17 14400 bit/s
May 08 11:44:43.15: [  499]: <-- [11:AT+FRM=145\r]
May 08 11:44:44.61: [  499]: --> [7:CONNECT]
May 08 11:44:46.19: [  499]: RECV: TCF 2842 bytes, 96% non-zero, 1 zero-run
May 08 11:44:46.19: [  499]: RECV: reject TCF (too many non-zero, max 10%)
May 08 11:44:46.19: [  499]: RECV: reject TCF (zero run too short, min 900)
May 08 11:44:46.19: [  499]: --> [10:NO CARRIER]
May 08 11:44:46.19: [  499]: <-- [9:AT+FRS=7\r]
May 08 11:44:46.33: [  499]: --> [2:OK]
May 08 11:44:46.33: [  499]: <-- [9:AT+FTH=3\r]
May 08 11:44:46.41: [  499]: --> [7:CONNECT]
May 08 11:44:46.41: [  499]: <-- data [3]
May 08 11:44:46.41: [  499]: <-- data [2]
May 08 11:44:47.71: [  499]: --> [2:OK]
May 08 11:44:47.71: [  499]: TRAINING failed
May 08 11:44:47.71: [  499]: <-- [9:AT+FRH=3\r]
May 08 11:44:48.45: [  499]: --> [7:CONNECT]
May 08 11:44:50.45: [  499]: --> [2:OK]
May 08 11:44:50.45: [  499]: RECV recv TSI (sender id)
May 08 11:44:50.45: [  499]: REMOTE TSI "6506556633"
May 08 11:44:50.45: [  499]: <-- [9:AT+FRH=3\r]
May 08 11:44:50.49: [  499]: --> [7:CONNECT]
May 08 11:44:50.49: [  499]: --> [2:OK]
May 08 11:44:50.49: [  499]: RECV recv DCS (command signal)
May 08 11:44:50.49: [  499]: REMOTE wants 12000 bit/s
May 08 11:44:50.49: [  499]: REMOTE wants A4 page width (215 mm)
May 08 11:44:50.49: [  499]: REMOTE wants unlimited page length
May 08 11:44:50.49: [  499]: REMOTE wants 7.7 line/mm
May 08 11:44:50.49: [  499]: REMOTE wants 2-D MMR
May 08 11:44:50.49: [  499]: REMOTE wants T.30 Annex A, 256-byte ECM
May 08 11:44:50.49: [  499]: RECV training at v.17 12000 bit/s
May 08 11:44:50.49: [  499]: <-- [11:AT+FRM=121\r]
May 08 11:44:51.95: [  499]: --> [7:CONNECT]
May 08 11:44:53.53: [  499]: RECV: TCF 2368 bytes, 94% non-zero, 1 zero-run
May 08 11:44:53.53: [  499]: RECV: reject TCF (too many non-zero, max 10%)
May 08 11:44:53.53: [  499]: RECV: reject TCF (zero run too short, min 750)
May 08 11:44:53.53: [  499]: --> [10:NO CARRIER]
May 08 11:44:53.53: [  499]: <-- [9:AT+FRS=7\r]
May 08 11:44:53.67: [  499]: --> [2:OK]
May 08 11:44:53.67: [  499]: <-- [9:AT+FTH=3\r]
May 08 11:44:53.75: [  499]: --> [7:CONNECT]
May 08 11:44:53.75: [  499]: <-- data [3]
May 08 11:44:53.75: [  499]: <-- data [2]
May 08 11:44:55.03: [  499]: --> [2:OK]
May 08 11:44:55.03: [  499]: TRAINING failed
May 08 11:44:55.03: [  499]: <-- [9:AT+FRH=3\r]
May 08 11:44:55.79: [  499]: --> [7:CONNECT]
May 08 11:44:57.83: [  499]: --> [2:OK]
May 08 11:44:57.83: [  499]: RECV recv TSI (sender id)
May 08 11:44:57.83: [  499]: REMOTE TSI "6506556633"
May 08 11:44:57.83: [  499]: <-- [9:AT+FRH=3\r]
May 08 11:44:57.87: [  499]: --> [7:CONNECT]
May 08 11:44:57.87: [  499]: --> [2:OK]
May 08 11:44:57.87: [  499]: RECV recv DCS (command signal)
May 08 11:44:57.87: [  499]: REMOTE wants 9600 bit/s
May 08 11:44:57.87: [  499]: REMOTE wants A4 page width (215 mm)
May 08 11:44:57.87: [  499]: REMOTE wants unlimited page length
May 08 11:44:57.87: [  499]: REMOTE wants 7.7 line/mm
May 08 11:44:57.87: [  499]: REMOTE wants 2-D MMR
May 08 11:44:57.87: [  499]: REMOTE wants T.30 Annex A, 256-byte ECM
May 08 11:44:57.87: [  499]: RECV training at v.17 9600 bit/s
May 08 11:44:57.87: [  499]: <-- [10:AT+FRM=97\r]
May 08 11:45:02.37: [  499]: --> [0:]
May 08 11:45:02.37: [  499]: MODEM <Empty line>
May 08 11:45:02.37: [  499]: MODEM TIMEOUT: receiving TCF
May 08 11:45:02.37: [  499]: <-- data [1]
May 08 11:45:02.39: [  499]: --> [2:OK]
May 08 11:45:02.39: [  499]: <-- [9:AT+FRS=7\r]
May 08 11:45:02.53: [  499]: --> [2:OK]
May 08 11:45:02.53: [  499]: <-- [9:AT+FTH=3\r]
May 08 11:45:02.61: [  499]: --> [7:CONNECT]
May 08 11:45:02.61: [  499]: <-- data [3]
May 08 11:45:02.61: [  499]: <-- data [2]
May 08 11:45:03.89: [  499]: --> [2:OK]
May 08 11:45:03.89: [  499]: TRAINING failed
May 08 11:45:03.89: [  499]: <-- [9:AT+FRH=3\r]
May 08 11:45:04.65: [  499]: --> [7:CONNECT]
May 08 11:45:06.65: [  499]: --> [2:OK]
May 08 11:45:06.65: [  499]: RECV recv TSI (sender id)
May 08 11:45:06.65: [  499]: REMOTE TSI "6506556633"
May 08 11:45:06.65: [  499]: <-- [9:AT+FRH=3\r]
May 08 11:45:06.69: [  499]: --> [7:CONNECT]
May 08 11:45:06.69: [  499]: --> [2:OK]
May 08 11:45:06.69: [  499]: RECV recv DCS (command signal)
May 08 11:45:06.69: [  499]: REMOTE wants 7200 bit/s
May 08 11:45:06.69: [  499]: REMOTE wants A4 page width (215 mm)
May 08 11:45:06.69: [  499]: REMOTE wants unlimited page length
May 08 11:45:06.69: [  499]: REMOTE wants 7.7 line/mm
May 08 11:45:06.69: [  499]: REMOTE wants 2-D MMR
May 08 11:45:06.69: [  499]: REMOTE wants T.30 Annex A, 256-byte ECM
May 08 11:45:06.69: [  499]: RECV training at v.17 7200 bit/s
May 08 11:45:06.69: [  499]: <-- [10:AT+FRM=73\r]
May 08 11:45:08.19: [  499]: --> [7:CONNECT]
May 08 11:45:09.77: [  499]: RECV: TCF 1459 bytes, 54% non-zero, 1 zero-run
May 08 11:45:09.77: [  499]: RECV: reject TCF (too many non-zero, max 10%)
May 08 11:45:09.77: [  499]: RECV: reject TCF (zero run too short, min 450)
May 08 11:45:09.77: [  499]: --> [10:NO CARRIER]
May 08 11:45:09.77: [  499]: <-- [9:AT+FRS=7\r]
May 08 11:45:09.91: [  499]: --> [2:OK]
May 08 11:45:09.91: [  499]: <-- [9:AT+FTH=3\r]
May 08 11:45:09.99: [  499]: --> [7:CONNECT]
May 08 11:45:09.99: [  499]: <-- data [3]
May 08 11:45:09.99: [  499]: <-- data [2]
May 08 11:45:11.29: [  499]: --> [2:OK]
May 08 11:45:11.29: [  499]: TRAINING failed
May 08 11:45:11.29: [  499]: <-- [9:AT+FRH=3\r]
May 08 11:45:12.03: [  499]: --> [7:CONNECT]
May 08 11:45:14.03: [  499]: --> [2:OK]
May 08 11:45:14.03: [  499]: RECV recv TSI (sender id)
May 08 11:45:14.03: [  499]: REMOTE TSI "6506556633"
May 08 11:45:14.03: [  499]: <-- [9:AT+FRH=3\r]
May 08 11:45:14.07: [  499]: --> [7:CONNECT]
May 08 11:45:14.07: [  499]: --> [2:OK]
May 08 11:45:14.07: [  499]: RECV recv DCS (command signal)
May 08 11:45:14.07: [  499]: REMOTE wants 4800 bit/s
May 08 11:45:14.07: [  499]: REMOTE wants A4 page width (215 mm)
May 08 11:45:14.07: [  499]: REMOTE wants unlimited page length
May 08 11:45:14.07: [  499]: REMOTE wants 7.7 line/mm
May 08 11:45:14.07: [  499]: REMOTE wants 2-D MMR
May 08 11:45:14.07: [  499]: REMOTE wants T.30 Annex A, 256-byte ECM
May 08 11:45:14.07: [  499]: RECV training at v.27ter 4800 bit/s
May 08 11:45:14.07: [  499]: <-- [10:AT+FRM=48\r]
May 08 11:45:15.09: [  499]: --> [7:CONNECT]
May 08 11:45:16.47: [  499]: RECV: TCF 865 bytes, 96% non-zero, 1 zero-run
May 08 11:45:16.47: [  499]: RECV: reject TCF (too many non-zero, max 10%)
May 08 11:45:16.47: [  499]: RECV: reject TCF (zero run too short, min 300)
May 08 11:45:16.47: [  499]: --> [10:NO CARRIER]
May 08 11:45:16.47: [  499]: <-- [9:AT+FRS=7\r]
May 08 11:45:16.61: [  499]: --> [2:OK]
May 08 11:45:16.61: [  499]: <-- [9:AT+FTH=3\r]
May 08 11:45:16.69: [  499]: --> [7:CONNECT]
May 08 11:45:16.69: [  499]: <-- data [3]
May 08 11:45:16.69: [  499]: <-- data [2]
May 08 11:45:17.99: [  499]: --> [2:OK]
May 08 11:45:17.99: [  499]: TRAINING failed
May 08 11:45:17.99: [  499]: <-- [9:AT+FRH=3\r]
May 08 11:45:18.75: [  499]: --> [7:CONNECT]
May 08 11:45:20.75: [  499]: --> [2:OK]
May 08 11:45:20.75: [  499]: RECV recv TSI (sender id)
May 08 11:45:20.75: [  499]: REMOTE TSI "6506556633"
May 08 11:45:20.75: [  499]: <-- [9:AT+FRH=3\r]
May 08 11:45:20.79: [  499]: --> [7:CONNECT]
May 08 11:45:20.79: [  499]: --> [2:OK]
May 08 11:45:20.79: [  499]: RECV recv DCS (command signal)
May 08 11:45:20.79: [  499]: REMOTE wants 2400 bit/s
May 08 11:45:20.79: [  499]: REMOTE wants A4 page width (215 mm)
May 08 11:45:20.79: [  499]: REMOTE wants unlimited page length
May 08 11:45:20.79: [  499]: REMOTE wants 7.7 line/mm
May 08 11:45:20.79: [  499]: REMOTE wants 2-D MMR
May 08 11:45:20.79: [  499]: REMOTE wants T.30 Annex A, 256-byte ECM
May 08 11:45:20.79: [  499]: RECV training at v.27ter fallback mode 2400 bit/s
May 08 11:45:20.79: [  499]: <-- [10:AT+FRM=24\r]
May 08 11:45:21.83: [  499]: --> [7:CONNECT]
May 08 11:45:23.49: [  499]: RECV: TCF 493 bytes, 60% non-zero, 2 zero-run
May 08 11:45:23.49: [  499]: RECV: reject TCF (too many non-zero, max 10%)
May 08 11:45:23.49: [  499]: RECV: reject TCF (zero run too short, min 150)
May 08 11:45:23.49: [  499]: --> [10:NO CARRIER]
May 08 11:45:23.49: [  499]: <-- [9:AT+FRS=7\r]
May 08 11:45:23.63: [  499]: --> [2:OK]
May 08 11:45:23.63: [  499]: <-- [9:AT+FTH=3\r]
May 08 11:45:23.71: [  499]: --> [7:CONNECT]
May 08 11:45:23.71: [  499]: <-- data [3]
May 08 11:45:23.71: [  499]: <-- data [2]
May 08 11:45:25.01: [  499]: --> [2:OK]
May 08 11:45:25.01: [  499]: TRAINING failed
May 08 11:45:25.01: [  499]: <-- [9:AT+FRH=3\r]
May 08 11:45:25.79: [  499]: --> [7:CONNECT]
May 08 11:45:27.77: [  499]: --> [2:OK]
May 08 11:45:27.77: [  499]: RECV recv TSI (sender id)
May 08 11:45:27.77: [  499]: REMOTE TSI "6506556633"
May 08 11:45:27.77: [  499]: <-- [9:AT+FRH=3\r]
May 08 11:45:27.81: [  499]: --> [7:CONNECT]
May 08 11:45:27.81: [  499]: --> [2:OK]
May 08 11:45:27.81: [  499]: RECV recv DCS (command signal)
May 08 11:45:27.81: [  499]: REMOTE wants 2400 bit/s
May 08 11:45:27.81: [  499]: REMOTE wants A4 page width (215 mm)
May 08 11:45:27.81: [  499]: REMOTE wants unlimited page length
May 08 11:45:27.81: [  499]: REMOTE wants 7.7 line/mm
May 08 11:45:27.81: [  499]: REMOTE wants 2-D MMR
May 08 11:45:27.81: [  499]: REMOTE wants T.30 Annex A, 256-byte ECM
May 08 11:45:27.81: [  499]: RECV training at v.27ter fallback mode 2400 bit/s
May 08 11:45:27.81: [  499]: <-- [10:AT+FRM=24\r]
May 08 11:45:28.85: [  499]: --> [7:CONNECT]
May 08 11:45:30.51: [  499]: RECV: TCF 493 bytes, 60% non-zero, 3 zero-run
May 08 11:45:30.51: [  499]: RECV: reject TCF (too many non-zero, max 10%)
May 08 11:45:30.51: [  499]: RECV: reject TCF (zero run too short, min 150)
May 08 11:45:30.51: [  499]: --> [10:NO CARRIER]
May 08 11:45:30.51: [  499]: <-- [9:AT+FRS=7\r]
May 08 11:45:30.65: [  499]: --> [2:OK]
May 08 11:45:30.65: [  499]: <-- [9:AT+FTH=3\r]
May 08 11:45:30.71: [  499]: --> [7:CONNECT]
May 08 11:45:30.71: [  499]: <-- data [3]
May 08 11:45:30.71: [  499]: <-- data [2]
May 08 11:45:32.01: [  499]: --> [2:OK]
May 08 11:45:32.01: [  499]: TRAINING failed
May 08 11:45:32.01: [  499]: <-- [9:AT+FRH=3\r]
May 08 11:45:32.79: [  499]: --> [7:CONNECT]
May 08 11:45:34.77: [  499]: --> [2:OK]
May 08 11:45:34.77: [  499]: RECV recv TSI (sender id)
May 08 11:45:34.77: [  499]: REMOTE TSI "6506556633"
May 08 11:45:34.77: [  499]: <-- [9:AT+FRH=3\r]
May 08 11:45:34.81: [  499]: --> [7:CONNECT]
May 08 11:45:34.81: [  499]: --> [2:OK]
May 08 11:45:34.81: [  499]: RECV recv DCS (command signal)
May 08 11:45:34.81: [  499]: REMOTE wants 2400 bit/s
May 08 11:45:34.81: [  499]: REMOTE wants A4 page width (215 mm)
May 08 11:45:34.81: [  499]: REMOTE wants unlimited page length
May 08 11:45:34.81: [  499]: REMOTE wants 7.7 line/mm
May 08 11:45:34.81: [  499]: REMOTE wants 2-D MMR
May 08 11:45:34.81: [  499]: REMOTE wants T.30 Annex A, 256-byte ECM
May 08 11:45:34.81: [  499]: RECV training at v.27ter fallback mode 2400 bit/s
May 08 11:45:34.81: [  499]: <-- [10:AT+FRM=24\r]
May 08 11:45:35.85: [  499]: --> [7:CONNECT]
May 08 11:45:37.51: [  499]: RECV: TCF 493 bytes, 60% non-zero, 3 zero-run
May 08 11:45:37.51: [  499]: RECV: reject TCF (too many non-zero, max 10%)
May 08 11:45:37.51: [  499]: RECV: reject TCF (zero run too short, min 150)
May 08 11:45:37.51: [  499]: --> [10:NO CARRIER]
May 08 11:45:37.51: [  499]: <-- [9:AT+FRS=7\r]
May 08 11:45:37.65: [  499]: --> [2:OK]
May 08 11:45:37.65: [  499]: <-- [9:AT+FTH=3\r]
May 08 11:45:37.71: [  499]: --> [7:CONNECT]
May 08 11:45:37.71: [  499]: <-- data [3]
May 08 11:45:37.71: [  499]: <-- data [2]
May 08 11:45:39.01: [  499]: --> [2:OK]
May 08 11:45:39.01: [  499]: TRAINING failed
May 08 11:45:39.01: [  499]: <-- [9:AT+FRH=3\r]
May 08 11:45:39.79: [  499]: --> [7:CONNECT]
May 08 11:45:40.57: [  499]: --> [5:ERROR]
May 08 11:45:40.57: [  499]: MODEM Command error
May 08 11:45:40.57: [  499]: FCS error
May 08 11:45:40.57: [  499]: <-- [10:AT+FRS=21\r]
May 08 11:45:40.85: [  499]: --> [2:OK]
May 08 11:45:40.85: [  499]: <-- [9:AT+FTH=3\r]
May 08 11:45:40.93: [  499]: --> [7:CONNECT]
May 08 11:45:40.93: [  499]: <-- data [3]
May 08 11:45:40.93: [  499]: <-- data [2]
May 08 11:45:42.23: [  499]: --> [2:OK]
May 08 11:45:42.23: [  499]: RECV send CRP (command repeat)
May 08 11:45:42.23: [  499]: <-- [9:AT+FRH=3\r]
May 08 11:45:49.23: [  499]: --> [0:]
May 08 11:45:49.23: [  499]: MODEM <Empty line>
May 08 11:45:49.23: [  499]: MODEM TIMEOUT: waiting for v.21 carrier
May 08 11:45:49.23: [  499]: <-- data [1]
May 08 11:45:49.29: [  499]: --> [2:OK]
May 08 11:45:49.29: [  499]: RECV FAX: Failure to train modems {E105}
May 08 11:45:49.29: [  499]: RECV FAX: end
May 08 11:45:49.29: [  499]: Failure to train modems {E105}
May 08 11:45:49.29: [  499]: <-- [5:ATH0\r]
May 08 11:45:49.87: [  499]: --> [2:OK]
May 08 11:45:49.87: [  499]: MODEM set DTR OFF
May 08 11:45:49.87: [  499]: SESSION END

--tldyuau373sswx3r--


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