Re: issue connecting with site

William,

The cases of one-way media channels are invariably related to firewall
misconfiguration. We can provide troubleshooting service.


Marek J. Podgorny
<http://www.linkedin.com/in/marekjpodgorny>
CollabWorx <http://www.collabworx.com/>
Phone: 315-373-6345
Text/SMS: +13153736345
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On Mon, Oct 6, 2014 at 2:25 PM, William Otstot <[email protected]> wrote:

> We have installed gnugk using an internal and external interface.  It is
> working well except for one site that some of the schools want to call for
> virtual field trips.  The site says we are the only location that has had
> issues.
> We cannot see or hear the far site, but they can hear and see us.
> Here is our config.  Any ideas as to what the issue could be is
> appreciated.
>
> [Gatekeeper::Main]
> FortyTwo=42
> Name=BC2
> TimeToLive=600
> ExternalIP=24.XXX.XXX.XXX
> NetworkInterfaces=10.XX.XX.XXX,24.XXX.XXX.XXX
> StatusTraceLevel=2
>
> [GkStatus::Auth]
> rule=regex | password
> regex=XXXXXXXXXXXXXXXX
> gkadmin=XXXXXXXXXXXXXXXX
>
> [RoutedMode]
> GKRouted=1
> H245Routed=1
> SupportNATedEndpoints=1
> AcceptUnregisteredCalls=1
> EnableH46017=1
> EnableH46018=1
>
> [Proxy]
> Enable=1
> ProxyForNAT=1
> InternalNetwork=10.0.0.0/8
>
> [ModeSelection]
> 10.0.0.0/8=PROXY,ROUTED
>
> [RoutingPolicy]
> default=explicit,internal,srv,dns
>
> Thanks
> Bill Otstot, Sr. Admin, Networking
> Technology Services Division
> Wake County Public Schools
> 919-431-7074
> Email: [email protected]
>
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