Re: Pickup with pjsip not working

I haven't used my snom in a few years but Polycom, Yealink, Cisco SPA series, Grandtream and I think snom have settings to define the call pickup code used by your PBX. I always set that and haven't any issues with call pick over chan_pjsip. I'd suggest setting it in the phones and see if that helps with your pickup issue.

Tom

-----Original Message-----
From: asterisk-users <[email protected]> On Behalf Of Karsten Wemheuer
Sent: Tuesday, March 1, 2022 10:51 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion <[email protected]>
Subject: Re: [asterisk-users] Pickup with pjsip not working

Am Dienstag, dem 01.03.2022 um 07:46 -0500 schrieb Tom Ray:
> What phone is this being used on? I am able to do call pickup on
> various Polycom VVX’s, Yealink’s and even old Cisco SPA3xx/5xx
> phones. I think I even got it on an old snom but I would have to fire
> it up to double check.
>  
> Granted that each the phone configs for each of those brands do ask
> for a pickup code (some have default codes). So knowing what phones
> you are trying to do this with might help solve it.
>  
>  
> Tom

I found it on Snom phones with current firmware and also on Yealink
phones. But it may be configurable on these phones. I'll check this
first.

Karsten 
 
>  
> From: asterisk-users <[email protected]> On
> Behalf Of Joshua C. Colp
> Sent: Tuesday, March 1, 2022 6:36 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion <
> [email protected]>
> Subject: Re: [asterisk-users] Pickup with pjsip not working
>  
> On Tue, Mar 1, 2022 at 7:16 AM Karsten Wemheuer <[email protected]> wrote:
> > Am Dienstag, dem 01.03.2022 um 06:37 -0400 schrieb Joshua C. Colp:
> > > On Tue, Mar 1, 2022 at 6:14 AM Karsten Wemheuer <[email protected]>
> > wrote:
> > > > Hi *,
> > > > 
> > > > i am currently trying to migrate from chan_sip to pjsip. I am
> > using
> > > > Asterisk version 18.10.
> > > > 
> > > > In chan_sip information about the pickup was sent in the XML
> > body
> > > > of
> > > > the NOTIFY requests:
> > > > 
> > > > /---
> > > > <?xml version="1.0"?>
> > > > <dialog-info xmlns="urn:ietf:params:xml:ns:dialog-info"
> > version="3"
> > > > state="full"
> > > >  entity="sip:[email protected]">
> > > > <dialog id="213" call-id="pickup-
> > 313634363132303037373438313434-
> > > > wojojtzh4bgd" local-tag="1f4rovwnc1" remote-tag="as0a28a768"
> > > > direction="recipient">
> > > > <remote>
> > > > ....
> > > > \---
> > > > 
> > > > 
> > > > If I use pjsip, the pickup information is missing:
> > > > 
> > > > /---
> > > > <?xml version="1.0" encoding="UTF-8"?>
> > > > <dialog-info xmlns="urn:ietf:params:xml:ns:dialog-info"
> > version="1"
> > > > state="full" entity="sip:[email protected]:25060">
> > > >  <dialog id="213" direction="recipient">
> > > >   <remote>
> > > > ....
> > > > \---
> > > > 
> > > > Many phones expect this information and cannot perform a
> > pickup.
> > > > Where does this need to be configured or does this not work in
> > > > pjsip?
> > > 
> > > It does not appear as though anyone has written support for this
> > in
> > > PJSIP. 
> > > 
> > Do You know, if someone is working on this? Maybe I can help. Is it
> > part of the upstream project or would it be built somewhere into
> > res/res_pjsip.XXX?
> 
>  
> I know of noone working on this, and it would be part of Asterisk
> itself.
>  
> --
> Joshua C. Colp
> Asterisk Technical Lead
> Sangoma Technologies
> Check us out at www.sangoma.com and www.asterisk.org


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