Help required

Dear pdftex

 

One of our customer in Switzerland required our web2print solution to
support LaTeX. 

 

We downloaded the latest package from your internet web site and installed
it (running "first-setup.bat"). Installation went fine. 

By running the command "pdftex
"C:\Users\meninx\Desktop\LuaTeX\Samples\usrguide.tex"" we get the following
error:

 

This is pdfTeX, Version 3.14159265-2.6-1.40.17 (TeX Live 2016/W32TeX)
(preloaded format=pdftex)

\write18 enabled.

pdftex.exe: fatal: Could not undump 1 4-byte item(s) from pdftex.fmt.

 

As pdftext.fmt was not found, we created an empty file which causes this
error. Without this pdftex.fmt file, we get the error :

 

This is pdfTeX, Version 3.14159265-2.6-1.40.17 (TeX Live 2016/W32TeX)
(preloaded format=pdftex)

\write18 enabled.

kpathsea: Running mktexfmt pdftex.fmt

The command name is
C:\Users\meninx\Desktop\LuaTeX\context-setup-win64\context\tex\texmf-win64\b
in\mktexfmt

I can't find the format file `pdftex.fmt'!

 

Where can I find the content for such a file?

 

How does your support works and how can we collaborate on this project with
you?

 

Thank you in advance for your help

 

Best Regards

 

Jean-Christophe Godinaud 

CEO

Meninx Group

Headquarters : Meninx AG, Poststrasse 1, CH-8956 Killwangen

central    +41 56 544 72 90 

direct      +41 56 544 72 99 

mobile    +41 76 384 82 18 

email       jcgodinaud-8xzWE0/[email protected] 

internet   <http://www.meninx.net/> http://www.meninx.net 

 

for our earth, do not print this email ! 

 

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