User feedback on epgdata.com?

All,

Because of ongoing problems with the continuity of EPG data for several 
of my channels (I live in Belgium), I'm considering alternatives. One 
potential alternative is using the commercial eu_epgdata grabber, which 
requires a subscription from epgdata.com.

So I went to their website to try and find out what their value 
proposition is, and I have to say that first impressions are that they 
are quite a secretive organisation: there's no mention of which channels 
are available, how rich the metadata is, how many days worth of future 
metadata is made available, which languages are supported, nor how much 
they charge.

An email address is provided for asking questions such as the above, but 
I can't imagine why this information couldn't just be made available for 
all to see. The wiki[1] mentions a price, but also suggests that the 
list of channels is available which it isn't; has this been removed from 
their website? I also can't find any sign-up functionality as mentioned 
on the wiki.

[1]: http://wiki.xmltv.org/index.php/Tv_grab_eu_epgdata

So I will indeed contact them by email in order to obtain an answer to 
these questions, but in order to offset my first impression I'd also be 
interested in some user feedback. Are they easy to do business with? 
Reliable? Accurate?

Thanks, Jan

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