tortoiseCVS question

There is probably another mailing list for this but just in case... we have a post commit script in our CVS repository that works for all of us using eclipse.
 
for the folks using TortoiseCVS, the entries that are supposed to be added in our log file are lines with empty fields.  so obviously the same codes are not being produced from the commit transactions, or at least that's my guess.  
 
I did not install/set up the TortoiseCVS on this person's PC. Are there properties etc that I may need to set up for them.  I know TortoiseSVN had some....
 
just asking so someone can point me somewehre.  Thanks in advance for any help.
KM