[p4] After ubuntu update, "p4d service is running but not responding"

Posted on behalf of forum user 'P4Jen'.

Hi Stephen,

I have personally not seen this issue before.

I suggest first checking if P4D is actually running.

You can do this by running:
  ps -Aef | grep p4d

Note you will see your 'grep' process in this output.

If it is still up I suggest you run:
  p4 admin stop

to bring the server down safely, then check the health of your database by
running:
  p4d -xv
and
  p4d -xx

If there are problems this will generate a 'jnl.fix' file, that will
attempt to resolve them.

If you have support I strongly recommend you contact
'[email protected]', if a 'jnl.fix' file is generated.

We can tell you if it is safe to replay it.

If a 'jnl.fix' file is generated and you do not wish to replay it, you
will need to restore from your most
recent checkpoint and backup of the depot files.

You can then replay journals up to and including the current journal.

More information about backup and recovery is located here:
    
https://www.perforce.com/perforce/doc.current/manuals/p4sag/Content/P4SAG/chapter.backup.html

Hope this helps,
Jen.



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