Author: hartmannathan
Date: Mon Feb 3 15:03:25 2025
New Revision: 1923526
URL: http://svn.apache.org/viewvc?rev=1923526&view=rev
Log:
In site/publish:
Merge r1923465 from staging: be more helpful to bug reporters.
* reporting-issues.html,
docs/community-guide/issues.part.html: As above
See dev@ thread "Propose changes to the Reporting Issues page"
started 28 January 2025, archived:
https://lists.apache.org/thread/0dcdlb6tk9o497xjskktj2vo83m1pbwb
Modified:
subversion/site/publish/ (props changed)
subversion/site/publish/docs/community-guide/issues.part.html
subversion/site/publish/reporting-issues.html
Propchange: subversion/site/publish/
------------------------------------------------------------------------------
Merged /subversion/site/staging:r1923465
Modified: subversion/site/publish/docs/community-guide/issues.part.html
URL: http://svn.apache.org/viewvc/subversion/site/publish/docs/community-guide/issues.part.html?rev=1923526&r1=1923525&r2=1923526&view=diff
==============================================================================
--- subversion/site/publish/docs/community-guide/issues.part.html (original)
+++ subversion/site/publish/docs/community-guide/issues.part.html Mon Feb 3 15:03:25 2025
@@ -162,7 +162,7 @@ make the bug much more likely to get fix
<a href="mailto:[email protected]"
>[email protected]</a>.
Once it's confirmed as a bug, someone, possibly you, can enter it
- into the <a href="/reporting-issues.html"
+ into the <a href="#bugs-where-issue-tracker"
>issue tracker</a>. (Or if you're pretty sure about the bug, go
ahead and post directly to our development
list, <a href="mailto:[email protected]"
@@ -202,6 +202,25 @@ make the bug much more likely to get fix
</ul>
+<div class="h3" id="bugs-where-issue-tracker">
+<h3>Issue Tracker
+ <a class="sectionlink" href="<!--#echo var="GUIDE_ISSUES_PAGE" -->#bugs-where-issue-tracker"
+ title="Link to this section">¶</a>
+</h3>
+
+<p>You need to have an account to create issues. If you are already
+ a committer, use your @apache.org account to sign in. Otherwise,
+ you can apply for an account using the <a
+ href="https://selfserve.apache.org/jira-account.html"
+ >Self-serve Portal</a>. Please add a reference to the mailing
+ list discussion in the "Tell us a little [...]" input field to
+ speed up the review process.</p>
+
+<p>See also, the <a href="/reporting-issues.html">Reporting Issues</a>
+ page for general audiences.</p>
+
+</div> <!-- bugs-where-issue-tracker -->
+
</div> <!-- bugs-where -->
Modified: subversion/site/publish/reporting-issues.html
URL: http://svn.apache.org/viewvc/subversion/site/publish/reporting-issues.html?rev=1923526&r1=1923525&r2=1923526&view=diff
==============================================================================
--- subversion/site/publish/reporting-issues.html (original)
+++ subversion/site/publish/reporting-issues.html Mon Feb 3 15:03:25 2025
@@ -21,43 +21,86 @@
<h1>Apache Subversion Issues</h1>
-<div class="bigpoint">
+<div class="h2" id="report-bug">
+<h2>Report A Bug
+ <a class="sectionlink" href="#report-bug"
+ title="Link to this section">¶</a>
+</h2>
+
+<p>If you believe you have encountered a bug in Subversion, please
+ write to the Subversion Users mailing list
+ (<a href="mailto:[email protected]"
+ >[email protected]</a>) and provide as much information
+ as practical. You can copy-and-paste the following email template
+ and fill in the relevant items:</p>
+
+<pre>
+* What steps led to the issue:
+
+* The expected outcome:
+
+* The actual outcome:
+
+* Subversion client version:
+
+* Subversion server version:
+
+* If you built Subversion yourself, compiler and configuration options used:
+
+* Any customizations which could be relevant:
+
+* Your operating system:
-<p>Please do not file new issues before validating your complaint via
- a well-formed bug report sent to:</p>
+* Any similar bugs already in the issue tracker:
+
+* Any other details you believe are relevant:
+
+* Reproduction script:
+</pre>
+
+<p>The more detail you can provide, the more likely it is that someone
+ can help.</p>
+
+<p>For the version or revision of your Subversion client, you can copy
+ and paste the output of <tt>svn --version</tt> or
+ <tt>svn --version --verbose</tt>.</p>
+
+<p>See <a href="https://subversion.apache.org/mailing-lists.html"
+ >Mailing Lists</a> for how to subscribe, unsubscribe, and send
+ email to the users@ mailing list.
+
+<p>For more on how the Subversion developers track and handle bug
+ reports, see the <a href="docs/community-guide/issues.html"
+ >"Bugs / Issues" section</a> of the <a href="docs/community-guide/"
+ >Subversion Community Guide</a>.</p>
+
+</div> <!-- #report-bug -->
+
+<div class="h2" id="request-feature">
+<h2>Request A New Feature
+ <a class="sectionlink" href="#request-feature"
+ title="Link to this section">¶</a>
+</h2>
-<p><a href="mailto:[email protected]"
- >[email protected]</a></p>
+<p>Subversion is an open source project developed and supported by
+ volunteers. This means you can contribute to Subversion! It also
+ means that any features you request have the highest chance of
+ becoming reality if you are willing to do the development
+ effort.</p>
+
+<p>We strongly recommend to discuss any new feature ideas at the
+ Subversion Developers mailing list
+ (<a href="mailto:[email protected]"
+ >[email protected]</a>).</p>
+
+<p>See <a href="https://subversion.apache.org/mailing-lists.html"
+ >Mailing Lists</a> for how to subscribe, unsubscribe, and send
+ email to the dev@ mailing list.
-<p>Unvalidated issues will be unceremoniously closed. Trust us
- — we have <a href="docs/community-guide/issues.html" >good
- reasons</a> for this.</p>
-
-</div> <!-- .bigpoint -->
-
-<p>Chances are good that if you're on this page, you've come either to
- complain about Subversion, or you've come to check on a previous
- complaint about Subversion. Hey, we understand that. And for what
- it's worth, Subversion is the amazing software that it is largely
- because of the constructive criticism we've received about it over
- the years. Having said that, we <strong>strongly</strong>
- recommend that if you've not done so already, you read the
- <a href="docs/community-guide/issues.html" >"Bugs / Issues" section</a>
- of the <a href="docs/community-guide/" >Subversion Community
- Guide</a>. Not only will you learn how to increase the quality of
- your own complaints and requests, but in doing so, you'll increase
- the likelihood that we'll recognize them as constructive.</p>
-
-<p>You need to have an account to create issues. If you are already
- a committer, use your @apache.org account to sign in. Otherwise,
- you can apply for an account using the <a
- href="https://selfserve.apache.org/jira-account.html"
- >Self-serve Portal</a>. Please add a reference to the mailing
- list discussion in the "Tell us a little [...]" input field to
- speed up the review process.</p>
+</div> <!-- #request-feature -->
<div class="h2" id="queries">
-<h2>Handy Dandy Issue Tracker Queries
+<h2>Search Existing Issues
<a class="sectionlink" href="#queries"
title="Link to this section">¶</a>
</h2>
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