Re: Help with intial set up

Dear John,

Thank you for your interest in Linphone!

First, when you are logged in with your Linphone account, do your see the word « Connected » and a green light? This confirms that the Linphone account has been correctly set up.

Secondly, when you are trying to call a third party SIP account, you must enter the full SIP address via the Linphone dialler view. For example, [email protected] <mailto:[email protected]> if the username is « username » and the SIP domain is « domain.com <http://domain.com/> ». 
When you are trying to call another Linphone account, you do not need to enter the full SIP address, only the username is needed and Linphone will try by adding « sip.linphone.org <http://sip.linphone.org/> » as a default domain.

Can you please confirm if you did these two steps already?

Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover our solutions in 3 minutes! <https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 2 mars 2024 à 22:09, John Silberman via Linphone-users <[email protected]> a écrit :
> 
> Not knowing much about using SIP, I thought Linphone would be an easy place to start.  I installed on android from playstore (5.2.3).  
> I then created an account.  Confirmed account, then entered username into app.  
> I tried a few test addresses I found online and one known address.  I don't get a connection with any of them.  Mostly a time out error.
> 
> What additional requirements am I missing?  Thanks.
> 
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