Re: Hangs up on Transfer call

That’s fine, thank you for your feedback.
When you use a softphone with a third party SIP account, it’s likely that they may be some parameters to adjust so that both parts of the solution work correctly.
Sometimes it’s quite easy and we can help by looking at Linphone’s configuration file.

Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover our solutions in 3 minutes! <https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 19 août 2024 à 10:49, Garry Thompson <[email protected]> a écrit :
> 
> Hi Elisa,
> 
> I’ve now moved on to a different client, but thanks for your response.
>  
> Kind regards,
>  
> Garry
>  
> 
> 
> 
> Garry Thompson
> CEO
> Email: [email protected] <mailto:[email protected]>
> Web: BME Website <https://businessmanerp.com/>
> Tel: +44 (0) 333 335 5544
> Tel: US & Canada:1-888-888-9659	BME Software Ltd
> 2 Bridge Court
> Saltash
> PL12 6LS	
> <image83910e.PNG> <https://businessmanerp.com/>	
> <imagedd15bf.PNG> <https://businessmanerp.com/>	<imaged1f53f.PNG> <https://businessmanerp.com/>
> The information transmitted, including attachments, is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error please contact the sender and destroy any copies of this information.
> 
> From: [email protected] <[email protected]> On Behalf Of Elisa Nectoux
> Sent: 19 August 2024 09:21
> To: [email protected]
> Subject: Re: [Linphone-users] Hangs up on Transfer call
>  
> Hi Garry,
>  
> Are you using a Linphone account (I mean, an account created via our sip.linnphone.org <https://url6.mailanyone.net/scanner?m=1sfxhp-000000002mJ-389e&d=4%7Cmail%2F90%2F1724055600%2F1sfxhp-000000002mJ-389e%7Cin6a%7C57e1b682%7C9850948%7C13343287%7C66C30181ECA6F7C8A8AB94ECB92055F4&o=sphtp%2F%2Fit%3Aon.lephningro.&s=ROh_jQRpH_uRHrQZUKr-9gwquKQ> online SIP service or via the Linphone app), or, an account provided by a third party VoIP provider?
>  
> Elisa NECTOUX
> Sales & Marketing Manager
>  
> Belledonne Communications, the company behind the Linphone project | Discover our solutions in 3 minutes! <https://url6.mailanyone.net/scanner?m=1sfxhp-000000002mJ-389e&d=4%7Cmail%2F90%2F1724055600%2F1sfxhp-000000002mJ-389e%7Cin6a%7C57e1b682%7C9850948%7C13343287%7C66C30181ECA6F7C8A8AB94ECB92055F4&o=%2Fphtl%3A%2Fptsmrayoviee.dm.covieo%2F23%2F3568298at%3Fa%3Dplyuo1&s=IU2IhNBLXGxaiazUlscu5cmeIMI>
> www.linphone.org <https://url6.mailanyone.net/scanner?m=1sfxhp-000000002mJ-389e&d=4%7Cmail%2F90%2F1724055600%2F1sfxhp-000000002mJ-389e%7Cin6a%7C57e1b682%7C9850948%7C13343287%7C66C30181ECA6F7C8A8AB94ECB92055F4&o=wphtw%2F%2Fwt%3Ann.l.hoeipgro&s=416O0--387Hd9lMDOHEwUqIapAI>
>  
>  
>  
> 
> Le 12 août 2024 à 13:34, Garry Thompson <[email protected] <mailto:[email protected]>> a écrit :
>  
> Hi All,
>  
> I’m using the Linphone Android App (on a tablet) and when I try to forward an incoming call to another number (another SIP extension), the call hangs up.
>  
> Any ideas what can be causing this?
> 
> Many thanks.
>  
> Garry
>  
>  
>  
> Garry Thompson
> CEO
> Email: [email protected] <mailto:[email protected]>
> Web: BME Website <https://businessmanerp.com/>
> Tel: +44 (0) 333 335 5544
> Tel: US & Canada:1-888-888-9659
> BME Software Ltd
> 2 Bridge Court
> Saltash
> PL12 6LS
> <image1fa063.PNG> <https://businessmanerp.com/>	
> <image91af92.PNG> <https://businessmanerp.com/>	
> <imaged57c4d.PNG> <https://businessmanerp.com/>
> The information transmitted, including attachments, is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error please contact the sender and destroy any copies of this information.
>  
> _______________________________________________
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> [email protected] <mailto:[email protected]>
> https://lists.nongnu.org/mailman/listinfo/linphone-users <https://url6.mailanyone.net/scanner?m=1sfxhp-000000002mJ-389e&d=4%7Cmail%2F90%2F1724055600%2F1sfxhp-000000002mJ-389e%7Cin6a%7C57e1b682%7C9850948%7C13343287%7C66C30181ECA6F7C8A8AB94ECB92055F4&o=%2Fphti%3A%2Fltsg.stuonnsnig.ommalr%2Filanfstn%2Fioio%2Fephnlnsresu-&s=F7NCvXQvaCdPajSG4aPcamybz3g>
>  
> 
> 
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