Fresh vs. Familiar: How Aggressively to Redesign

[email protected] (Jakob Nielsen) Mon, 21 Sep 2009 08:30:00 -0700
Newsgroups gmane.comp.web.alertbox
Message-ID <SPARKLIST-7313542-15282864-2009.09.21-08.30.02--gcwa-alertbox#[email protected]>
Jakob Nielsen's Alertbox for September 21 is now online at:
  > http://www.useit.com/alertbox/familiar-design.html

Summary:
Users hate change, so it's usually best to stay with a familiar design and
evolve it gradually. In the long run, however, incrementalism eventually
destroys cohesiveness, calling for a new UI architecture.
			
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