Information Foraging: Why Google Makes People Leave Your Site Faster

Jakob Nielsen's Alertbox for June 30 is now online at:
   http://www.useit.com/alertbox/20030630.html

Summary:
The easier it is to find places with good information,
the less time users will spend visiting any individual website.
This is one of many conclusions that follow from analyzing how
people optimize their behavior in online information systems.

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User Experience 2003 conference
   > Chicago, September 21-25
   > London, October 6-10

More info and list of all 28 tutorials:	
   http://www.nngroup.com/events

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Examples needed for my next book:

My next book will be about usability methodology. I need examples of
projects that have employed any of the many available usability methods to
improve the design of a website, intranet, web-based application, mobile
data access, or any other user interface.

Examples can be big: full-scale corporate sites with many rounds of user
testing and field studies.
Or they can be small: a single screen that was improved based on a
specific guideline or test result.

It's particularly helpful if you can provide before/after screenshots
(even better: shots of several iterations, each with user testing or other
usability findings explaining why they were changed). It's also nice if
there are metrics to estimate the degree of improvement in the user
experience. But the most important is a good story that illustrates a
usability method in the context of an interesting project.

If you are willing to contribute an example, please contact
Candice Goodwin at Nielsen Norman Group at [email protected] -
just email a short description of the project, the usability method used,
and any screenshots or other illustrations that are available.