Intranet Usability - The Trillion-Dollar Question

Jakob Nielsen's Alertbox for November 11 is now online at:
   http://www.useit.com/alertbox/20021111.html

Summary:
The average mid-sized company could gain $5 million per year in
employee productivity by improving its intranet design to the
top quartile level of a cross-company intranet usability study.
The return on investment? One thousand percent or more.

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Usability Week in London starts today.

Silicon Valley week coming up soon: December 9-13

Full program for both cities and online registration for Silicon Valley:
  http://www.nngroup.com/events
  (walk-in registration is now the only way to attend in London)

Tutorials on: Intranet Usability, Usability Lifecycle,
E-mail Newsletters, Flash, Accessibility, Information Architecture