DISCUSSION: Stages of Accessibility Grief
William Hudson <[email protected]>
| Newsgroups | gmane.comp.web.chi-web |
|---|---|
| Message-ID | <[email protected]> |
I have seen so many people react the same way when I tell them that their web site or intranet is breaking disability discrimination laws, I wondered if anyone has ever tried to tie it up to the five stages of grief? It would go something like this (based on the Wikipedia article for the Kübler-Ross model): Denial: The initial stage: "It can't be important. Where will we get the funding?" Anger: "Why our site/intranet? Other companies do the same things all the time." Bargaining: "Okay, if we just put ALT tags on the pictures that should do it." Depression: "Have you seen the WCA guidelines? We'll never understand them, let alone implement them." Acceptance: "It's going to be OK." Has anyone else seen these kinds of reactions? Does this model seem to fit with other people's experience? Regards, William Hudson Syntagm Ltd Design for Usability US Toll Free 1-866-SYNTAGM UK 01235-522859 World +44-1235-522859 mailto:[email protected] <mailto:[email protected]> http://www.syntagm.co.uk <http://www.syntagm.co.uk/> http://www.designforusability.com <http://www.designforusability.com/> -------------------------------------------------------------- Tip of the Day: Postings must be in plain text CHI-WEB: www.sigchi.org/web POSTINGS: mailto:[email protected] MODERATORS: mailto:[email protected] SUBSCRIPTION CHANGES & FAQ: www.sigchi.org/web/faq.html --------------------------------------------------------------