Re: DISCUSSION: Stages of Accessibility Grief
Laura Carlson <[email protected]>
| Newsgroups | gmane.comp.web.chi-web |
|---|---|
| Message-ID | <[email protected]> |
> Has anyone else seen these kinds of reactions? Does this model seem
> to fit with other people's experience?
Reminds me of Derek Featherstones [1] Web Essentials 2005 podcast
where he mentioned how the 5 stages of grief mirrored many people's
experience of web accessibility.
He said, a web designer usually starts off with denial, claiming that
accessibility isn't an issue that she/he needs to be aware of. They
would then move into anger, being annoyed that they were forced to do
something they didn't want to do. They would then start bargaining;
how about if I only reach WCAG single-A conformance?. They would next
hit depression, being frustrated about how difficult things were. And
lastly, They would come to acceptance making accessibility part of
their every day life.
I don't think the podcast is online anymore. At least I couldn't find
it. You might want to contact Derek.
Best Regards,
Laura
[1] http://www.boxofchocolates.ca/
___________________________________________
Laura L. Carlson
Information Technology Systems and Services
University of Minnesota Duluth
Duluth, MN U.S.A. 55812-3009
http://www.d.umn.edu/goto/webdesign/
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